Dolores Camila Francois

Brooklyn, NY 929-***-**** ad36wq@r.postjobfree.com

Profile

Committed to delivering unparalleled customer satisfaction, I bring a wealth of experience and deep industry knowledge. Versatile in my approach, I excel in both team-oriented and independent roles, adapting seamlessly to varying requirements. Eager to contribute my skills to a forward-thinking company, I am a decisive and responsible professional with strong communication and customer service abilities, seeking opportunities for professional growth and development.

Experience

PRIVATE HOUSEHOLD MNGR SOSÚA, DOMINICAN REPUBLIC JAN 2020 - PRESENT

Duties:

•Kitchen, bathroom, and bedroom cleaning.

•Daily laundry, including washing, hanging, and ironing.

•Garment care and minor repairs, such as sewing.

BARTENDER MATTEOS CABARETE OCT. 2022- DEC. 2023

Duties:

•Managed payment transactions with accuracy and integrity, ensuring a smooth and satisfactory end to the dining experience.

•Customer service and attention.

•Collaborating with various company departments.

•Providing quality customer service and sales.

•Proactively resolved any customer concerns or complaints, maintaining a positive and professional demeanor.

•Contributed to team efforts during high-volume periods, displaying excellent communication and collaboration skills

• Maintained a clean and organized dining area, adhering to health and safety guidelines to ensure a safe and pleasant environment for guests.

SERVER CENTRAL MARKET FEB. 2018 – NOV. 2022

Duties:

•Expertly managed inventory with a focus on seasonal fruits and vegetables, ensuring optimal stock levels and freshness.

•Provided exceptional customer service through warm greetings and expert advice, enhancing the overall shopping experience.

•Fostered customer loyalty by introducing new products and creating a personalized shopping experience.

•Drove online sales growth by effectively utilizing Facebook Marketplace for product promotion and customer engagement.

•Maintained a high level of efficiency and quality service, managing multiple tables simultaneously while ensuring guest satisfaction.

•Ensured timely and accurate order delivery, coordinating effectively with kitchen staff and addressing any special requests or dietary needs

Education

LICEO GREGORIO LUPERÓN AUG. 2004 – DEC. 2020

Skills & Abilities

·Accounting & Budgeting

·Microsoft Word/Excel/Powerpoint

·Fluent in Spanish, French, Creole, English

·Cash handling & POS efficient

·Inventory management

·Time Management

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