Veronica Duran

Perris Ca, *****

951-***-****

ad36we@r.postjobfree.com

Objective: Highly focused and detail-oriented. Able to manage multiple tasks with high efficiency and accuracy.

Work Experience:

Consolidated Precision Products, Pomona CA

Nov 2008 to Nov 2022

Quality Technician Document Control

Configuration control for company and customer engineering document, digital data, blue prints, engineering change orders. Navigate customer portals to access customer data. Examine documents, such as drawings, change orders and specifications to verify completeness and accuracy of date prior to placing it in the Document Control System. Assist Planning, Production, Engineering and Quality groups with distribution of documentation. Maintain quality documents such as training logs, qualification records. Provide support operating procedures. Track log report for Suppliers Approved Vendor List. Track document approval process and provide status of due/overdue jobs. Maintain manufacturing group documentation templates for proposals, engineering reports and quality documentation. Maintain Employee training records. Assist with customer audits. Support Quality Manager with customer surveys and reports. Create data packs for shipments.Review all certifications are correct for daily shipments. Coordinate outside processing shipments. Coordinate daily shipments with shipping department.Release travelers to shop floor with all applicable documentation. Work closely with engineering ensure proper standards and resources groups accurately called out in CERP system for the purpose of looking at real time data. Responsible for contract Review and process of customer returns. Customer Service Rep - January 2021 to Nov 2022

PO review, data entry, access to customers portals Work with production department for capacity planning Review and acknowledged long term agreements and contracts by ensuring it has gone through the contract review process and customer requirements were flown down to engineering and quality department

Document customers emails to track customer complaints Resolve customer inquiries and billing issues

Escalate customer concerns issues and requirements to supervisor for immediate rectification.

Set up and activate customer accounts

Comply with quality control policies, procedures and customer external and internal audits.

Guadalajara Money Exchange

January 2006 to August 2008

Wire Transfer Teller

Handle financial transactions for customers

Money transfer to Mexico, Money orders, Bank deposits Recording transactions in a log. Counting and packaging currency Reconcile cash drawers, exchange foreign exchange money. Assisting customers processing transactions, resolving complaints or Accounts discrepancies and answering questions.

Review bills for any issues and discrepancies.

Provide front-desk assistance as required.

Able to handle extremely high volume of paperwork. Summary of Qualifications:

• Dependable and responsible, thrives in challenging situations requiring my ability to learn new skills

• Ability to manage multiple tasks

• Responsible and reliable

• Treats others with respect and consideration

• Team Player

• Self motivated

• Fast learner

• Reacts well under the pressure of deadlines

• Excel

• 10 key

• Typing 85wpm

• Adaptable to new technology and internal systems

• Microsoft word

• Microsoft Outlook

• Microsoft Edge

• Google Chrome

Education-

High School Diploma –Certificate Received

General Education Cerritos College one year.

Accounting One – Certificate Received