Doreen Rodriguez

Business Partner Developer - Center Coordinator

Farmington, CT 06032

ad36vy@r.postjobfree.com

+1-860-***-****

I am a Business Partner Developer - Technology Center Coordinator. who works closely with the Rehabilitation Department Staff to create opportunities for persons with disabilities. I work to build and maintain a local network of business partnerships: economic development practitioners in Federal, state, regional and local government, chambers of commerce, business and trade associations, financial institutions, educational institutions and civic/community organizations. Highly organized and detail oriented who requires little instruction, I welcome the opportunity to work as a team and yet I am comfortable and capable of working independently. My communication skills in English and Spanish allow for timely and efficient exchanges so that the work can get done with ease and clarity, efficiently.. I understand the value of my coworkers so I listen before making any decisions so that I can set a good example and personally I believe I never stop growing, learning and developing professionally. Everyday brings new opportunities for me to be kind be great and be present. I want to work in an environment that fosters and encourages positivity to empower one another and uplift our community as a whole. I am a champion and staunch advocate for inclusion in every way.

Willing to relocate to: Florida - New York, NY - Spain Authorized to work in the US for any employer

Work Experience

Business Partner Developer (Watertown / Bristol )

CW Resources - Bristol, CT

February 2022 to Present

Working to empower people through employment within our community. Meeting and Developing relationships to foster working relationships and collaborations with the goal of developing employment opportunities for our demographic. Assists participants in assessing their job skills for positions; instructs in job seeking, application procedures, resume writing, interview preparation. and job retention skills and attitudes; arranges for interviews; monitors participant performance on the job and counsels participants when job is attained.

Interpreter and Translator

ITI Translates - Glastonbury, CT

September 2019 to Present

Translate for clients and personnel for a number of different purposes including medical, educational and legal meetings with various state federal and city agencies. Administrative Support Specialist

JUMOKE ACADEMY CHARTER SCHOOL - Hartford, CT

October 2021 to February 2022

• Filing and file creation

• Heavy email incoming and outgoing communications regarding enrollment attendance transportation

• Mail incoming and outgoing distribution

• Documentation verification

• Phones

• reception

• Communicated with Executive Assistant and Finance Department Manager

• Handled phones and faxes

• Monitored office supplies

• Responded to emails/faxes

• General clerical support duties including faxing, scheduling and filing Customer Service Coordinator Temp

CAFD - CT Appliance Fireplace Distributors - Southington, CT September 2020 to December 2020

• Heavy phone communication with customers vendors and subcontractors

• Filing and file creation into the CRM

• Heavy email incoming and outgoing communications regarding appointment, confirmations cancellations as well as re-scheduling

• Maintenance of customer files using company CRM

• Inventory of warehouse production supplies physical inventory check and QLN scanner on weekly basis

• Troubleshooting

Production Assistant

Dr Energy Saver - Windsor, CT

May 2020 to September 2020

• Heavy phone communication with customers vendors and subcontractors

• Filing and file creation

• Mail incoming and outgoing - assembly of pre-install packets for sold jobs

• Acknowledge sales Confirm install dates Scheduling using Google Calendar / Biz Wiz Calendar

• Maintenance of customer files using Biz Wiz ans i360

• Inventory of both office supplies and warehouse production supplies

• Treatment application knowledge and knowledge

• Generating production reports

• Daily Midday /End of Day Check-ins with foreman & installers

• Communication with Building Scientist and Accounting department to ensure jobs are ready to be placed on calendar

Receptionist/Administrative Assistant/Front Desk (TEMP) SEIU1199 NE - Hartford, CT

November 2019 to January 2020

Provided administrative support to staff greeted and directed members and employees according to daily room schedule for hearings meetings and classes, mail incoming and outgoing, heavy phone reception routing of incoming calls and providing information regarding whom within our roster was their particular organizer

Administration Specialist (TEMP)

SIEU 32BJ - Madison Ave - Hartford, CT

May 2019 to June 2019

Temp Assignment to cover during vacation time for worker. Greet members to appropriate personnel. Take and gather all pertinent information. Mail. All reception duties. Using my Spanish language skill set. Bilingual Customer Care Agent (TEMP)

Stanley Black & Decker - Southington, CT

August 2018 to May 2019

Call center duties, heavy call volume with Spanish to English customer interactions. Case creation, Mail- In case creation,

trouble shooting and warranty claim processing. This position was a temp position which requires my Spanish skill

set.

Bilingual Business Analyst

Juniper Homecare - West Hartford, CT

March 2018 to June 2018

Process application data, Maintain spreadsheet data, Schedule calendar appointments and events for Team Members.

Heavy phone interaction with Spanish speaking clients and family members. This position was eliminated due changes in law.

Bilingual Technical Support Specialist (TEMP)

COCC - Avon, CT

January 2018 to March 2018

Bilingual call center technical support of inbound client calls dealing with an array of issues for different banking

facilities. High call volume, Skype communications between technical department and support department and the occasional call back for quality assurances. This was a temp assignment which required my bilingual skill set.

Sales Director (PR)

Latin Cash Funding - Hartford, CT

August 2014 to June 2016

Sales Director to our Puerto Rico based clients. Businesses that experienced financial distress due to money management issues

that were unforeseen were qualified for a line of credit on a short-term basis, also provided a means for businesses to grow their

business as they expanded, which is key to every successful business. Maintained communications with lenders, clients and administrative and managerial staff. Office Assistant II

Hartford Psychological Services - Hartford, CT

April 2014 to June 2015

Worked closely with the Office Manager in all aspects of Billing/Coding procedure, invoicing, accounts payable/receivables,

payroll, banking and customer service as needed to ensure payments. Worked collecting money owed to firm from various

private insurers such as Aetna Cigna, Anthem United as well as the National Government and State. Lead Generator

Choice Merchant Solutions - Hartford, CT

May 2012 to August 2014

Work as a lead generator for the Outside Sales Team working hand in hand with the Sales Representative Coordinator to maximize on viable leads. Provided clients with rate information, product availability and applicability to familiarize and

facilitate the sales process. As a bilingual lead generator, I was given and welcomed the added responsibility of working with all the Spanish speaking accounts and business contacts in the field. Intern

General Assembly - Hartford, CT

March 2014 to May 2014

Administrative Aide for State Representatives Edwin Vargas and Angel Arce both of Hartford. Received verbal and written

instructions from both State Representatives and then planed and organized schedules for the representatives, established

priorities of assignments to completion diligently. Dental Assistant

Dental Group of Hartford - Hartford, CT

March 2010 to May 2012

Work as a full capacity Dental Assistant, chair-side assist with Dr.'s, x-rays, charting, patient chart assembling. Familiar with Eagle Soft and Dentex software. Mold casting and denture fitting. Completed start of day and end of day duties for the clinic. Check in of shipping and receiving materials from suppliers and laboratories. Mortgage Consultant Associate / Administrative Specialist Global Mortgage L.L.C - New Britain, CT

2004 to 2008

Strong communications skills, professional and effective interpersonal skills and comfortable and respectful familiarity with the buyers. Assist Spanish speaking clientele with procedures, process, and paperwork to acquire a home mortgage and other mortgage products. Work to find bank or direct lender suitable for the client in compliance with industry regulation, upholding my duties to save clients as much money as possible as directed in accordance to borrowers' circumstances. Assists in day to day rental property showing and request. United States Army Veteran / Service Connected

Education

Bachelor of Arts in Sociology

Charter Oak State College - New Britain, CT

Present

Associates in Science in Tunxis C.C. Farmington General Studies Fox Business Institute

Certification

United States Administrative Specialist School - Fort Jackson, SC Skills

• Customer Service

• Call Center

• Bilingual Spanish

• Microsoft Excel

• Microsoft Office

• Receptionist

• Scheduling

• Filing

• Billing

• Sales

• Bilingual

• MS Office

• Data Entry

• Administrative Assistant

• Word

• accounting

• Accounts Payable

• Marketing

• Payroll

• Interpretation

• Eaglesoft

• Translation

• Dental Assisting

• Dentrix

• Chairside Assisting

• Dental Receptionist

• VPN

• Microsoft Windows

• Juniper

• Outside Sales

• EMR systems

• Medical billing

• Experience with children

• Medical office experience

• Medical scheduling

• Childcare

• Salesforce

• Account management

• Typing

• Dental office experience

• Insurance verification

• Medical coding

• Documentation review

• Computer Networking

• HIPAA

• Medical Records

• Software Troubleshooting

• Plumbing

• Sales administration

• Volunteer management

Languages

• Spanish - Expert

Links

http://www.ucespp.net/DRodriguez67

Military Service

Branch: United States Army

Rank: E4

Certifications and Licenses

Massage Therapist

April 2008 to Present

Financial Literacy Advisor

November 2021 to Present

Credit Counseling

Debt Management

Financial Advisisng

Assessments

Case Management & Social Work — Highly Proficient

November 2019

Prioritizing case tasks, gathering information, and providing services without judgment. Full results: Highly Proficient

Data Entry — Expert

November 2019

Entering data quickly and accurately

Full results: Expert

Receptionist — Highly Proficient

January 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Groups

CBHAC - Community Advocate

April 2015 to Present

Work with State agencies and community representative and activist regarding the socioeconomic factors that present challenges to address and resolve issues. Advocate - CT Branch ACLU

April 2017 to Present

Advocating for Minimum Wage

Advocating for Reduction of Time Limits for Background Check Advocating for Sentencing Disparities

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