Melissa Verret, CPht
ad36vk@r.postjobfree.com
Objective
Certified Pharmacy Technician with 8+ years experience in a high-volume retail pharmacy, detail oriented and focuses on accuracy and efficiency, looking forward to acquiring a challenging position in an environment where I can utilize my skills. To secure a position that will allow me to use my strong communication skills and experience to improve Customer Satisfaction with a well-established organization.
Experience
Senior Certified Pharmacy Technician (CPhT) • Walgreens • 2014 – Present
Responsibilities include working alongside licensed pharmacists and providing excellent customer service within a high-volume retail setting in accordance policies and procedures.
Providing friendly customer service at the time of prescription drop-off and pickup, entering prescriptions into a software program, performing basic pharmaceutical calculations to obtain correct doses of medications, count and filling medications for pharmacists’ approval.
Communicate with doctors and insurance companies to resolve issues and other matters to ensure patient safety/wellness while building customer loyalty.
Prepare medications to accurately be compounded under the supervision of a pharmacist.
Administer vaccines and health services under the supervision of a pharmacist.
Assist with product purchasing from the company's wholesaler, inventory, and equipment management.
Assist with inventory management including verification of quantities, storage, removal of outdated medications, and restocking of pharmaceuticals while assuring a clean, safe, organized work area supplied with adequate supplies.
Fire and Life Insurance Agent • Security Plan Insurance • 2011 – 2012
Advised current and potential clients on fire, short term and long term life insurance policies.
Provided new quotes and adjusted client policy plans.
Processed premium payments and adjusted accounts accordingly.
Life Insurance Agent • American General Life Insurance Company • 2009 – 2011
Build and maintain a client base.
Assist with underwriting by evaluating information to minimize loss.
Cold calling potential clients provided by referrals, web inquiries and leads.
Education
Unitech Training Academy • Pharmacy Technician
Louisiana Technical College • Accounting, Office Systems Technology, Medical Office Assistant, Phlebotomy, & EKG Technician
Skills
Professionalism and Strong Work Ethics, Detail Oriented, Customer Service and Relationship Building, Organization, and Problem Solving.