Project Controls Customer Service
Resume:
Lorrie Abernathy
609-***-**** ad36v9@r.postjobfree.com
PROFESSIONAL SUMMARY
Highly skilled and dedicated Professional with a superb work ethic and customer satisfaction record. Adept at working well independently or as a member of a professional team. Heavily skilled in Contract Administration, Project Controls, SAP (Systems, Applications, and Products) (Systems, Applications, and Products) PM (Plant Maintenance), Procurement, Warehouse Management, Shipping and Receiving and Customer Service.
EMPLOYMENT HISTORY
KBR Inc.
Newark, DE / Marlborough, MA/ IFF (International Flavors & Fragrances) (International Flavors & Fragrances) Inc.
Senior Project Controls Specialist / Contract Administrator
Administers and coordinates assigned activities involved from inception through completion in support of acceptance, monitoring, and performance of contracts between company and supplier.
Ensures that contract provisions are implemented efficient, effectively, including receipt of service for payment.
Assist in the process of contractor selection.
Ensures supplier compliance with all aspects of contract terms, including safety, quality, delivery, pricing. Monitors company performance relative to contractual obligations.
Research problem invoices, past due invoices within the Lotus Notes Web Cycle Database application
Match supplier invoice details to contractual terms and rates
Create and accept Service Entry Sheets in SAP using transaction code ML81N.
Enter “Daily Reports of Work “for suppliers set up on “blanket agreements” in a timely manner.
Validate contractor hours using the ProWatch tracker gate log system by matching to Daily reports of work.
Actively attempt to determine root cause of problem invoices and provide education to employees and/or suppliers to reduce these problems in the future.
Facilitate the "Return to Vendor" process for problem invoices by contacting contractor via email and/or phone to disclose reason for rejection.
Maintain files for backup and audit purposes.
Obtain contracts as needed for verification.
Document cost avoidance and savings (600M + 6 consecutive years)
Interface with Accounts Payable, requisitioners, and service providers to resolve issues.
Monitor Web Cycle report weekly.
Ensure back-up material documentation received is accurate and mark-up follows suppliers' corporate contract located in the E Sourcing Database
Training of individuals and groups on the system and processes for the use and maintenance of SAP data
Provide metrics and management reporting as requested.
Upon completion bid evaluation prepare and issue contract
Prepare requisitions with all required documentation.
Create Purchase Order Documents using the SAP/R3 System
Negotiate pricing, delivery date and payment terms.
Work special projects as requested.
Order and stock supplies in the Construction Trailer
Order name plates and holders
Organize and plan all Anniversary and Retirement functions.
Participate on various Contractor Safety Teams as needed.
Recommended cost-effective measures for cutting cost and prepared detailed cost reports to review with managers of all departments to ensure full understanding and adherence to their respective departmental budgets.
Balanced and closed monthly retail ledgers including accruals, re-classes, and Cost of Sales inventory entries.
Produced and analyzed Cost of Operation spreadsheets and generated Performance reports.
Utilized financial, budget and accounting knowledge to monitor and actual expenses.
Analyzed and provided suggestions to minimizing labor cost while maintaining an efficient staffing level to meet service standards.
Generated weekly reports for managers and forecast tools for senior management.
EHS (Environmental, Health and Safety) (Environmental, Health and Safety) Safety Behavior Standard Committee Team Lead
Preparing the bids, progress reports, process specifications, and other essential exhibits that may be required.
Confirming the bids from other firms and negotiate contracts with the customers as well as the suppliers.
Making requests for approving any amendments regarding contractual changes or extension of contracts
Preparing and routing Requisitions to support the Engineering Project Managers
Validate contractor hours using the ProWatch tracker gate log system by matching to Daily reports of work.
Provide metrics and management reporting as requested.
Generate reports from the PIMS database to proactively book committed funds and close purchase orders for completed services and materials.
Support Engineering and Maintenance Team- Procuring services, training, pulling data and creating cost reports as needed.
Johnson Matthey Inc.
West Deptford, NJ
Project Controls Specialist / Contract Administrator
Recommended cost-effective measures for cutting cost and prepared detailed cost reports to review with managers of all departments to ensure full understanding and adherence to their respective departmental budgets.
Balanced and closed monthly retail ledgers including accruals, re-classes, and Cost of Sales inventory entries.
Produced and analyzed Cost of Operation spreadsheets and generated Performance reports.
Utilized financial, budget and accounting knowledge to monitor and evaluate operational fixed and variable costs against set budgets and actual expenses.
Analyzed and provided suggestions to minimizing labor cost while maintaining an efficient staffing level to meet service standards.
Generated weekly reports for managers and forecast tools for senior management.
EHS Safety Behavior Standard Committee Team Lead
Preparing the bids, progress reports, process specifications, and other essential exhibits that may be required.
Confirming the bids from other firms and negotiate contracts with the customers as well as the suppliers.
Making requests for approving any amendments regarding contractual changes or extension of contracts
Preparing and routing Requisitions to support the Engineering Project Managers
Validate contractor hours using the ProWatch tracker gate log system by matching to Daily reports of work.
Provide metrics and management reporting as requested.
Generate reports from the PIMS database to proactively book committed funds and close purchase orders for completed services and materials.
Support Engineering and Maintenance Team- Procuring services, training, pulling data and creating cost reports as needed.
DuPont Company / Chemours Company
Chambers Works, Deep Water NJ
SAP Data Consultant / Contract Administration Assistant / Service Entry Specialist
Administers and coordinates assigned activities involved from inception through completion in support of acceptance, monitoring, and performance of contracts between company and supplier.
Ensures that contract provisions are implemented, efficiently and effectively, including receipt of service for payment.
Assist in the process of contractor selection.
Ensures supplier compliance with all aspects of contract terms, including safety, quality, delivery, pricing. Monitors company performance relative to contractual obligations.
Research problem invoices, past due invoices within the Lotus Notes Web Cycle Database application
Match supplier invoice details to contractual terms and rates
Create and accept Service Entry Sheets in SAP using transaction code ML81N.
Enter “Daily Reports of Work “for suppliers set up on “blanket agreements” in a timely manner.
Validate contractor hours using the ProWatch tracker gate log system by matching to Daily reports of work.
Actively attempt to determine root cause of problem invoices and provide education to employees and/or suppliers to reduce these problems in the future.
Facilitate the "Return to Vendor" process for problem invoices by contacting contractor via email and/or phone to disclose reason for rejection.
Maintain files for backup and audit purposes.
Obtain contracts as needed for verification.
Document cost avoidance and savings (600M + 6 consecutive years)
Interface with Accounts Payable, requisitioners, and service providers to resolve issues.
Monitor Web Cycle report weekly.
Ensure back-up material documentation received is accurate and mark-up follows suppliers' corporate contract located in the E Sourcing Database
Training of individuals and groups on the system and processes for the use and maintenance of SAP data
Provide metrics and management reporting as requested.
Upon completion bid evaluation prepare and issue contract
Prepare requisitions with all required documentation.
Create Purchase Order Documents using the SAP/R3 System
Negotiate pricing, delivery date and payment terms.
Work special projects as requested.
Order and stock supplies in the Construction Trailer
Order name plates and holders
Organize and plan all Anniversary and Retirement functions.
Participate on various Contractor Safety Teams as needed.
DuPont Company
Edge Moor, Edge Moor DE
SAP Warehouse Supervisor/Procurement Agent/Material Receiver
Responsible for cycle counting and inventory control of warehouse materials.
Responsible for maintaining accurate safety stock on plant production critical inventory.
Weekly time sheet administration for Mundy Company staff.
Weekly Gate log auditing on the Stores warehouse.
Price revisions on 3.2 million dollars of Dupont warehouse inventory.
Releasing Requisitions and processing purchase orders for warehouse materials.
Acquiring and expediting of production critical material for plant shutdowns
Weekly open purchase Order report consolidation.
Weekly Open Work Order report consolidation
Navigating the SAP system to resolve purchase order discrepancies.
Daily Reservation list monitoring.
Responding to email and vendor concerns in the DuPont Lotus Notes System.
EN (Environmental Non) Resolutions – Approved Resolver.
SAP New Item Set-up Request approves contacting vendors for price and lead time editing documents – approving them and re-routing for the next step processing.
Accountable for performing MERI inspections on materials received to assure 100% compliance with Dupont material standards.
Responsible for preparing, kitting and spreadsheet management of process materials staged for work orders.
Responsible for receipt and delivery of all Dupont materials.
DuPont Company
Chestnut Run Plaza, Wilmington DE
SAP Customer Service Representative
DuPont MOS Systems training
Processing purchase orders for domestic distribution of Crystar Products
Processing purchase orders for export distribution of Crystar Products
DuPont Transoval Systems training
DuPont SAP Systems Training
Create Free of Charge orders with over ridable ship to
Create Model Orders
Create Domestic Orders in SAP
Create Debit Memo
Provided Debit/Credits to already invoiced orders.
Issued credit for freight to external customers.
Rejected credit/debit memos.
Composed DazelFax and DazelMail issued to output.
Monitored daily CSR (Customer Service Representative) Report
PROFESSIONAL EXPERIENCE
Competencies:
Establishing effective operating policies, lean initiatives, and processes.
I have a comprehensive understanding & experience of purchasing strategies and inventory management.
Regularly achieving cost-saving targets.
Resourceful and well organized.
Extensive knowledge of purchase order systems and related software.
Deep understanding of the principles of vendor management.
Ability to manage multiple priorities.
Excellent analytical, critical thinking, and strategic skills.
SAP Key User
Supply Chain Management
Budget Management
Change Management
Process Management
Personal:
Results orientated.
Leadership and influencing skills.
Excellent verbal, written, phone, PC (personal computers) and interpersonal skills with an incredibly positive, accurate and empathetic approach to customer communications.
Problem-solving capabilities with strong analytical, prioritization skills and project management skills
Attention to detail.
Handling critical issues.
Capable of making important and strategic decisions.
Strong negotiating skills
System Skills:
SAP Systems
Ecosys
Microsoft Office
Lotus Notes System
Aravo
SRM
Oracle JD Edwards System
Ariba System
Sharepoint
KeydIn
REFERENCES
Personal and professional references are available upon request.
Contact this candidate