PROFESSIONAL SUMMARY

Salesforce Professional with 5+ years’ experience working in the IT industry. Experienced in working within all phases of the Software Development Life Cycle (SDLC). Trained with Certified Salesforce Developer and Administration in the fundamentals of Salesforce: Administration, Standard and Custom Objects, Page Layouts, Apex Language, Lightning Components, Visualforce Pages, JavaScript controllers.

Demand Tools

HTML

Visualforce

Data Modeling

Apex

LWC/HTML/JavaScript

CSS

Salesforce CPQs

System Integrations

Eclipse IDE

Cloud/Technology

Certifications & Knowledge

UNIVERSITY OF TEXAS AT ARLINGTON

Bachelor of information system

3.56 GPA

Salesforce Certified Administrator `

Salesforce Certified Developer

• Knowledgeable in networks and distributed computing, e commerce, Java, SQL, Python, information security; demonstrated creative problem solving in practical information technology applications.

EMPLOYMENT:

Ensemble Health Partner– Fort Worth, TX

July 2021 – August 2023

Sr. Salesforce Developer/Administrator

oManaged a PPM tool (Cloud coach) which sits on top of Salesforce

oCreated a Ticketing system which helped 1000+ employee used in day to day in salesforce

oDeveloped Various Custom Objects, Tabs, Relationships, Formulas and Validation rules, workflows, Page layout

oLed Major Project for Project Manager office on any customization / implementation

oWorks as release engineer

oPlayed a critical role in Salesforce CRM implementation, involved in – requirements gathering, configuration, data migration in various functional areas like accounts, contact, leads management.

oDeployed using Ants migration pipelines from one org to another.

oCreated Visual force pages for implementing Email Template.

oCreated Lightning Web Components for searching customer records.

oInvolved in Unit testing and test coverage. Great experience in Custom Integration of Outbound Messages, Workflow & Approvals, Reports, Custom Objects and Tabs, Email Services, Security Controls, AppExchange Package & Custom Application, Sandbox data loading.

oDemonstrated ability to implement CI/CD pipelines using Jenkins, Git, and other DevOps tools.

oSkilled in designing, executing, and implementing complex custom developments using Apex, SOQL, and Lightning components.

oEnhanced user experiences by developing and customizing Salesforce community portals using Experience Cloud.

oAssisted in strategizing production deployment planning, ensuring smooth transitions from lower environments to the production environment.

oPartnered with Salesforce Admin teams for deployment preparations, ensuring seamless integration and minimal operational disruptions.

INFOSYS (Client: Charles Schwab)– Fort Worth, TX

Sep 2019 – June 2021

Sr. Salesforce Developer/Administrator

oDeveloped Various Custom Objects, Tabs, Relationships, Formulas and Validation rules.

oDeveloped Apex Classes, Controller Classes, Batch Apex and Apex Triggers for various functional needs in the application

oManagement and Administration of package deployment version to various salesforce org. Experience in managing and administrating 13 orgs continuously with thousands of users

oImplemented Service Cloud platform to automate service processes, route cases to the appropriate agent, associate knowledge articles

oFunctional knowledge of salesforce data structure and understanding of how to leverage the tool to meet complex process requirement.

oCommunicate and collaborate with other technical resources and stakeholders regarding status, technical issues and creative solutions.

oManage the process of implementing and deploying improvements and new functionality in salesforce application.

oPerform ongoing salesforce administration (create users / profiles, roles, record type, page layout, etc.

oResearch integration issues and work closely with team members on operations and development.

oPlayed a critical role in Salesforce CRM implementation, involved in – requirements gathering, configuration, data migration in various functional areas like accounts, contact, leads management.

oHaving good experience on SOQL and Involved in Unit Testing, Test Coverage.

oExperience working with Force.com IDE, Data Loader, Change Sets and salesforce.com Sandbox environments to deploy components from one environment to different environments using Change Sets.

oDeveloped Visualforce Pages and VF Components as per the client application requirements.

oGood knowledge on Creating Permission Sets and Public Groups and Implemented Field-Level Security.

oImplemented OWD and Criteria-based sharing rules based on business requirement.

oWorked on the designing of custom objects, custom fields, Record types, page layouts, custom Tabs as per client requirement.

oCreated the Validation Rules, Approval Process, Workflow Rules and Email Templates.

EMPLOYMENT: Technology Specialist Supervisor

Project: FEDEX SUPPLY CHAIN

Duration- September 2015 – July 2018

oInvolved in Salesforce.com customization as well Configuration as per the requirement.

oCreated custom Objects, custom fields, custom settings, custom labels, workflow rules, field update, and email alerts.

oWorked on creation of simple and configurable Products.

oImplemented complex pricing rules based on Product Family and Region.

oImplemented advanced approvals for Quote approval Process.

oCreated Objects, Fields and Page Layouts as per our requirement.

oCreating relationships between the objects.

oUsed Data migration tools like Data Loader.

oInsert, update, upset and deleted data by using the Data Loader as per the user requirement.

oInvolved in creating a Reports and Dashboards as per business requirement.

oWritten Apex based sharing Rules to assign owner and sharing a record with user.

oWritten Apex classes and Apex Triggers.

oParticipated and supervised all the aspects of training of Assemble and disassemble of various I-phone to RF machine.

oMaintained and ran different software used the in warehouse, oversaw training department

oManage transaction and training record.

oDeliver excellent customer service.

oEstimates customer needs for budgets

oPerforms financial analysis of projects

oAnalyzes financial factors impacting projects

oPrepares recommendations for managers

oAssists with financial transactions and complex issues

o

OTHER TECHNICAL SKILLS:

Familiar with Java, SQL, Python, Web Design, Cyber Security and Microsoft Office

Proven leadership capabilities

Excellent analytical, critical thinking, written and oral communication and interpersonal skills.

Prabit Dhital

Harrisburg PA 17110

ad36un@r.postjobfree.com

817-***-****

Contact this candidate