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Data Entry Customer Service

Location:
Tampa, FL
Posted:
March 07, 2024

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Resume:

Letha Harris

ad36ua@r.postjobfree.com

850-***-****

Professional Summary:

Adaptable professional who can use the skill set as a tax preparer for a Data Entry Specialist position. Ability to integrate experience in tax compliance with advanced skills in data entry. Proven track record in navigating tax regulations and providing thorough financial analysis. Capable of delivering outstanding customer service and meeting deadlines with efficiency and precision.

Skills:

Data Entry:

Remote data entry using screen navigation software.

Proficient in electronic filing software.

Accurate and efficient processing of high-volume transactions.

Tax Preparation:

In-depth knowledge and compliance of government tax rules and regulations.

Preparation and submission of tax returns for individuals and small businesses.

Identification of tax credits and liabilities.

Customer Service:

Strong interpersonal and communication skills.

Handling customer inquiries and resolving complaints.

Financial Analysis:

Review of financial records, including income statements and expenditure documentation.

Thorough client interviews to understand financial situations.

Office Operations:

Administrative tasks such as filing, typing reports, and check disbursement.

Proficiency in Microsoft Office tools (Excel, Word, Outlook).

Attention to Detail:

Accurate processing, balancing, and verification of transactions.

Reconciliation of account errors.

Professional Experience:

Intuit Tax Associate 01/2022 - 04/2022:

Remote assistance using screen navigation software.

Ensured tax reports compliance with government regulations.

Answered daily client calls and provided tax return guidance.

Sousa Tax and Accounting Tax Preparer 01/2021 - 03/2021:

Advised clients on tax preparation processes.

Utilized Drake software for tax preparation.

Worked with Excel, Word, and Outlook.

Liberty Tax Service Tax Preparer 01/2016 - 04/2018:

Adhered to company policies and federal regulations.

Completed and audited tax return forms.

Provided customer service, data entry, and office operations support.

Jackson Hewitt Tax Service Tax Preparer 12/2004 - 04/2015:

Maintained knowledge of tax laws and regulations.

Prepared simple to complex tax returns.

Conducted financial record reviews and client interviews.

Associated Bank Proof Operator 06/2006 - 11/2009:

Processed and balanced 1,000+ daily transactions.

Met monthly quotas and reconciled account errors.

Education

University of Phoenix - Phoenix, AZ

Associate Degree - Database Administration

AmeriTech College – Draper, UT

Associate Degree - Medical Billing And Coding



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