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Customer Service Dot Compliance

Location:
Middletown, OH
Salary:
$21+/Hour
Posted:
March 07, 2024

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Resume:

James Bake

513-***-**** ad36ti@r.postjobfree.com Middletown, OH 45044

SUMMARY

Hardworking Business Operator with over 40 years of professional driving, accounting, and operations experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.

SKILLS

Vehicle Inspection

Daily Logging

Vehicle Maintenance

DOT Compliance

Appointment Scheduling

EXPERIENCE

Operations/Driver, Custom Concrete LLC, September 2021-March 2024

Lebanon, OH

Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.

Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.

Checked loads to ensure that cargo was secure and distributed evenly.

Verified the contents of inventory loads against shipping papers.

Provided excellent customer service by responding promptly to customer inquiries and complaints.

Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.

Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.

Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.

Reported any incidents involving the truck or its cargo to management immediately.

Adhered to company policies and procedures related to safety and security standards.

Determined most expedient trip by mapping out driving routes ahead of time.

Owner/Operator, J.R. Farms, February 1992-April 2010

Middletown, OH

Developed business plan and budget to maximize profitability.

Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.

Negotiated contracts with clients for products or services rendered by the company.

Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.

Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.

Identified potential risks associated with operations in order to minimize liabilities.

EDUCATION AND TRAINING

Bachelor of Science

University of Kentucky, Lexington, KY May 1978



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