Annette Abels
Account Development Manager
Phoenix, Arizona, United States
ad36th@r.postjobfree.com
SUMMARY
Strong results orientated performance leading teams and utilizing analysis solving problems & producing top results. Strong communication written and speaking skills Ability to influence and appropriately deal with colleagues and seniors in other continents/cultures. Looking to utilize my analyst ability to provide project leadership and support. WORK EXPERIENCE
March 2012-January 2024
Account Development Manager
American Express
United States
*Corporate Service Operations working with C level client levels experience
*Project Management of 40 to 228 clients at a time at C level
*Contract Negotiation for incentives and group purchasing
*Support and train for new hires field and office Salesforce and internal systems
*KYC and AML team lead working with the Financial Investigation teams
*New Corporate Account Implementation Support Leader
*Automated Payable Training and Group Purchasing Organization Setup August 2003-July 2011
Senior Manager
Discover Financial
United States
*ATM Install Project Manager rollout coming in on time and at budget
*Goldfish Project Currency Analysis for oversea acquisition
*Recovery realignment project led recovery from 38% loss to 4% working with multiple jurisdictions.
*Audit reviews for contract compliance for services and goods
*Loss Control, Collections and skip tracing lead analyst
*Special projects reporting to Legal for Financial Investigations
*Workforce planning and scheduling for multiple teams March 2000-May 2003
Sales Specialist/Special Project Manager/Design & Décor Trainer
Home Depot
United States
*Managed from 6 - 320 projects.
*Liaison for commercial credit review at GE Credit
*Liaison for vendor product review and contract compliance.
*Trained and mentored new management team members.
*Led new small business design project with new revenue stream 20% of District
*Direct accountability from 12 - 486 Team Members
*Awarded top West Coast Install Project Manager
EDUCATION
-Current
Masters of Business Administration degree
University of Phoenix
Phoenix, Arizona, United States
University of Phoenix - Phoenix, AZ
Masters of Business Administration Degree
• Business Administration
-Current
Bachelors of Business Administration degree
Buena Vista College
Storm Lake, Iowa, United States
Buena Vista College - Storm Lake, IA
Bachelors of Business Administration Degree
Specialization in Human Resource Management
• Human Resource Management
SKILLS
Leadership Team Lead/Manager Salesforce.com Operations Contract Negotiation Project/Program Management Sales Management Sales Purchasing/Procurement Budgeting Workforce Planning Human Resources Management Credit and Collections Microsoft Office Sales/Support Engineering (SE) C-Level Management Know Your Customer (KYC) Time Management Calendar Management Project Evaluation Kronos Workforce Scheduler Legal Investigation Contract Review Analysis Skills ATM Project Design Training/Teaching Product Reviews Small Business Credit Analysis Mentoring Project Management Certification Microsoft Outlook Microsoft Word Microsoft PowerPoint Microsoft Excel Microsoft Certifications Problem Solving Skills Communication Skills Writing Skills Engineering Customer Support/Service On Site Support Vendor/Supplier Relations Process Development Candidate Sourcing Performance Analysis Cost Control Military CERTIFICATIONS
Project Management Certification
Microsoft Office Certification
HONORS & AWARDS
Awarded top West Coast Install Project Manager
LANGUAGES
English - Intermediate
WORK AUTHORIZATION
I am authorized to work in the following countries:
• United States