Jennifer Floyd

Mental Health and Social Services Professional, Freelance Writer & Proofreader, UnitDirector

Tulsa, OK 74104

ad36so@r.postjobfree.com

+1-918-***-****

Additional References:

Kneale Ewing, 918-***-**** previous employer for almost ten years at Improving Lives Counseling Services.

Joe Harwood, 918-***-**** previous employer for 8 years at Arrowhead Yacht Club & Marina.

Michael Crawford, 918-***-**** previous employer for nearly ten years at YouthCare Counseling and Oklahoma Counseling Services.

Willing to relocate to: Kansas City, MO - Joplin, MO - Oklahoma City, OK Authorized to work in the US for any employer

Work Experience

Freelance Writer/Editor/Proofreader

self employeed - Tulsa, OK

November 2020 to Present

Duties and responsibilities included, but were not limited to, the typical roles of that of a freelance writing, editing and proofreading professional. Most of the freelance writing assignments have been content writing with a specific topic for educational or training resources. Some of the ghostwriting assignments that I have been paid to do gave me some freedom to research and write about a topic of my choice, as long as it met the requirements of that particular assignment, lecture or article. Routine tasks involved corresponding with customers on a routine basis to clearly communicate the objectives and goals of my research and writing or editing and proofreading, billing and keeping prioritization of assignments and deadlines.

Behavioral Health Rehabilitation Specialist/Case Manager

Improving Lives Counseling Services, Inc - Tulsa, OK September 2020 to 2022

Hired again after COVID-19 for part time remote work. Job duties and responsibilities included case management services to consumers of all ages and their families. Advocated, monitored progress and completed documentation, assessments and reports accordingly and in compliance. This was a contract position, part-time.

Outpatient Counselor

Improving Lives Counseling Agency - Tulsa, OK

December 2011 to November 2018

• Responsibilities: Intakes, Assessments, Treatment Planning, Progress Reports and Billing done in office. Children's and Family Counseling services provided in the home, office or school setting. Made outside referrals for other client and family needs, including but not limited, to Psychiatrist for Evaluation and Medication Management.

Case Manager II-Transitional Housing Outrrach Specialist YOUTH SERVICES OF TULSA - Tulsa, OK

January 2016 to October 2017

Transitional Housing Specialist, Case Manager II.

Case Manager II with a steady caseload of six to ten neglected adolescents and homeless young adults. Duties included, but were not limited to, advocating for their progress in becoming stable, independent and productive citizens. Provided feedback and emotional support as needed, monitored medication management, and assisted in making appointments with various local professionals who were beneficial to achieving treatment plan goals.

Child Welfare Specialist II

Department of Human Services, Tulsa County - Tulsa, OK March 2015 to January 2016

Responsibilities: Child Welfare Specialist II, Tulsa County: Permanency Planning Social Worker for foster care, adoption and reunification with relative kinship family. Advocacy for minor children of Tulsa County to ensure their safety and well-being from abuse and neglect. Composed Individualized Treatment Plan for Permanency Planning. Correspondence and routine attendance to Child Abuse Network and Tulsa County Juvenile Justice Center.

Inpatient Substance Abuse Counselor

Rose Rock Recovery Center - Vinita, OK

January 2011 to June 2013

• Responsibilities: individual and group addiction counseling, discharge planning and case management services in a forty-eight (48) bed women's facility. Class facilitator with educational lecture and discussion on domestic violence, trauma, eating disorders, substance abuse, co-dependency, parenting and other abnormal human behaviors and social issues; average classroom size at twenty (20) student clients. Treatment planning and management of documentation for co-occurring disorders. Core team member and 2012 Staff Role Model Award.

Janie Hogue, Executive Director: 918-***-****

Behavioral Health Rehabilitation Specialist

Oklahoma Counseling Services - Pryor, OK

August 2005 to December 2011

Responsibilities: Individual and group psycho-educational counselor teaching children and adolescents appropriate boundaries and leadership skills. Supervisory role over Behavioral Health Rehabilitation Specialists as per case assignment and client schedule. Case management and public relations work by engaging with community and client needs and expanding total of billable consumers throughout Northeastern Oklahoma.

Upon Master's degree, promoted to Mental Health Professional providing individual, group, and family therapy with more treatment responsibility. Regional Coordinator for various annual functions. Administrative Director-Michael Crawford 918-***-**** Registered

Notary Public, Paralegal

Taylor, Burrage, Mallett, Foster, Downs & Ramsey, LLP - Claremore, OK January 2008 to December 2010

Duties included: All paralegal duties for a Criminal Defense Attorney & Civil Litigation Attorney using dictation, drafting, monthly billing/accounts payable, acting as a court-runner and receptionist for the entire firm when needed. General office management duties performed daily. Mental Health Technician

Shadow Mountain Behavioral Health System - Tulsa, OK January 2004 to August 2005

Duties included clinical care and observation of children. Clinical consultation with psychiatrists and team of therapeutic affiliates. Facilitation of recreational, group and play therapy. Duane Harris, Human Resources Director: 918.492.820

Unit Director

Boys & Girls Clubs of America - Adair, OK

June 2003 to August 2005

Duties and responsibilities included: being responsible for the successful operation of Boys & Girls Clubs of America, specifically owned and operated as the Boys & Girls Clubs of Green Country Oklahoma. Managing, training and scheduling of 3-5 staff members and enrollment and participation of club members was typically between 10-15 students, after school each day and during summer months. I left this position with experience in social services to focus on more specific mental healthcare experience upon college graduation in 2005.

Research Assistant

ROGERS STATE UNIVERSITY - Claremore, OK

August 2004 to May 2005

Duties included researching qualitative and quantitative data observing the recidivism rates of violent crime offenders and reporting to associate professors for instruction and feedback on resources provided. The research and their findings were published in the Therapy Today magazine in the fall of 2006. Dr. Kevin Woller, Associate Professor: 918-***-****

Subsitute Teacher

Ketchum Public Schools - Ketchum, OK

August 2002 to May 2004

Early Childhood, Elementary, Middle School and High School Substitute Teacher.

Education

Master of Arts & Sciences in Human Relations

University of Oklahoma - Tulsa, OK

August 2007 to May 2010

Certification in Paralegal Studies

University of Tulsa - Tulsa, OK

August 2006 to September 2007

Bachelor's of Science in Social and Behavioral Sciences

Rogers State University - Claremore, OK

2002 to 2005

Skills

• Mental Health, Social Work (10+ years)

• Paralegal (2 years)

• Restaurant Management (5 years)

• Grief counseling (5 years)

• Documentation (10+ years)

• Fine Dining Manager (5 years)

• Qualitative Research (4 years)

• Addiction Counseling (5 years)

• Group Therapy (10+ years)

• Intake Experience (10+ years)

• Behavioral Health (10+ years)

• Legal Research (5 years)

• Legal Drafting (3 years)

• Childcare (10+ years)

• Interviewing (5 years)

• Applied Behavior Analysis (5 years)

• Management (5 years)

• Tutoring (5 years)

• Medical office experience (5 years)

• Food handling (10+ years)

• Bartending (10+ years)

• Program Management (2 years)

• Case management (10+ years)

• Cash handling (10+ years)

• Computer literacy (10+ years)

• Phone etiquette (10+ years)

• Paralegal (2 years)

• Substitute Teaching (3 years)

• Human resources (2 years)

• Special needs (10+ years)

• Data collection (10+ years)

• Communication skills (10+ years)

• Mental Health Counseling (10+ years)

• Grant writing (Less than 1 year)

• English

• Microsoft Office

• Paralegal experience

• Quantitative research

• Program management

• Behavioral health

• Customer relationship management

Links

https://www.linkedin.com/in/jenniferfloyd81

Awards

ODMHSAS Staff Role Model Award

May 2012

2012-2013: Consumers and colleagues voted myself to receive the Staff Role Model Award for the Oklahoma Department of Mental Health and Substance Abuse Services for my dedicated work at Rose Rock Recovery Center.

Certifications and Licenses

Certified Case Manager II

May 2015 to June 2017

From Oklahoma Department of Mental Health and Substance Abuse Services Grant Writing Certification

June 2023 to Present

Driver's License

Groups

Psi Chi National Honor's Society of Psychology

January 2005 to Present

Member Elect- Inductees into this Honors Society have to meet requirements; including but not limited to, maintaining a cumulative GPA of 3.85 or higher, continuous community involvement and continue to impact colleagues in school setting and peers in workforce through dedication to the field of Psychology.

Additional Information

Cum Laude Honors Graduate- OU (2010).

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