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Graduate from IT/Networking MCCC. MCSE-

MCP/Networking /cybersecurity Excellent track record of using technical, sales, customer -service, and management skills for achieving organizational goals . Computer Trouble Shooting . Proficient with Database languages : MS Access ArcGIS 9.1 Articulate & Effective Communication Skills Punctual, Well Organized & Team Player !

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• ! Information Tehnology

• Networking/Cybersecurity

Customer Service Support

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• Clean MVR

• Route Management

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• Refrigerated Trailers Operation

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• Vehicle Inspection and Tractor-

Trailer Operation

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• Planning Ability

• Materials Organization

• CDL Technique Training

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1234-5678

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: Networking

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Reference: For more inquiry you could refer to above my cell phone and email address.

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Lawrenceville, NJ • 04/2017 - Current !

• . Correspond ! with multiple shipping companies and demonstrate comprehensive understanding of shipping systems, requirements, rules, and obligations to support yard organization and minimize delays.

• Conduct ! daily coordination with fulfillment center operations departments, transportation peers, and carriers to ensure all trailers arrive and depart on time with zero defects.

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Maintain the accuracy and integrity of the trailer yard through meticulous attention to detail and daily yard audits.

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Consolidate data from multiple sources to support daily workflow and business needs.

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Helped prevent safety problems and maintain compliance with regulations through effective training practices.

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Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.

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Promoted positive customer service by delivering on-time shipments and fully resolving issues.

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• Managed ! sales activity (customer service, merchandise display) & store inventory (write-offs, returns)

• Trained ! junior sales associates & helped them better service customer needs.

• Managed ! supplier invoices analyzed and calculated quantity of products to ensure accurate totals.

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Reviewed purchase orders to manage inventory levels to ensure customer service.

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Monitored customer order process and addressed customer issues.

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Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.

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Followed-up with clients after installations to assess quality service and customer satisfaction.

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Improved overall customer purchasing experiences to promote steady revenue.

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Greeted customers to determine wants or needs.

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National HMIS Data Base, Grand Data Base, Data Base training.

• Facilitate database training and workshops.

• Designs, maintains, and conrols, the corporate databse dand data dictionary.

• Computer/Database troubleshooting

• Facilitate in database and computer trainings.

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• Prepares source data for computer entry by compiling and sorting information; establishingentry priorities.

• Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.

• Enters customer and account data by inputting alphabetic and numeric information on keyboard according t . to screen format.

• Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.

• Hardware and Software Repair

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• Technical Troubleshooting

• Troubleshooting and Diagnostics

• Software Patches

• System Configuration

• Database Management

• Information Systems Management

• System Administration • Data Gathering

• Friendly and Patient

• Help Desk Support

Contact this candidate