Richard Day

Henrico, VA

Skilled forklift driver adept at working quickly in fast-paced, demanding environments. Strong team player and problem-solver. Offering top communication and conflict resolution skills as well as a comprehensive background in shipping and receiving. Over 5 years of warehouse management. Work Experience

Forklift Operator

Southeastern Freight Lines - Colonial Heights, VA

November 2021 to Present

• Maintains a clean work area and performs general housekeeping duties

• Operates and maintains forklift in a safe and efficient manner using work instructions, visual management and computer interface

• Successfully complete a Work Attitude Survey

• On a daily basis, inspect and perform minor maintenance on the forklift or other equipment

• Assist in physical inventories

• Removes/Reworks any damaged product on pallets

• Perform picking duties in an efficient manner that meets customer service standards Sales Representative

Aaron's - Colonial Heights, VA

December 2021 to September 2022

• Handle on loading, set-up, and demonstration of our products to customers in order to make every visit a success.

• Maintained a tidy and professional workspace that was both alluring and welcoming to new and returning customers.

• Set up deliveries that fit well for the customer.

• Follow up calls on professionalism to ensure that customer was satisfied with set up

• Used POS software to look up customers accounts, drop deposits off to the bank. Use mathematical equations to calculate sales goals.

Business Owner

Days carpet - Chesterfield, VA

April 2013 to November 2021

• Installed and/or repaired flooring to customer(s) preferences

• Received and processed invoices through QuickBooks

• Scheduled installations utilizing electronic software and manual entry

• Providing great customer service through communication and attentiveness

• Hired and trained new installers on installation basic and customer service

• Bid for and dispatched sub-contract jobs to additional installers

• Educated customers on indoor and outdoor home materials and services

• Analyzed floor plans to effectively execute proper installation and prep materials

• Coordinate final walkthrough to confirm completion of job.

• Forklift operator.

Education

Associate's degree in Business Administration

Monroe College - New Rochelle, NY

August 2006 to January 2008

Skills

• Filtered by: Clear all

• Math

• Basic Math

• QuickBooks

• Sales

• POS

• Merchandising

• Office Management

• English

• Negotiation

• Retail Sales

• Microsoft Outlook

• Communication Skills

• Upselling

• Marketing

• CRM Software

• Time Management

• Accounts Receivable

• Outside Sales

• Management

• Warehouse Management

• Order Picker

• Conflict Management

• Warehouse Experience

• Pallet Jack

• Shipping & Receiving

• SAP

• Materials Handling

• Logistics

Certifications and Licenses

Forklift Certification

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