Jovanny Salcedo

* ********* ** *** * Dorchester, Ma, United

States, 02122

781-***-****

ad36qs@r.postjobfree.com

Experienced Tow Truck Tech with 6 years of hands-on experience in towing and mechanics. Skilled in troubleshooting and repairing various vehicle systems. Strong attention to detail and excellent communication skills. Result-oriented and able to deliver high-quality work. Experienced in fast paced work environments and able to adapt to any situation. Achieved a notable accomplishment by successfully extracting two cars from a challenging location. Eager to learn new tricks and attain additional skills to secure a better future for myself and my family.

Employment history

Apr, 2023 - Present

Tow Truck Operator

Stanley Service at Boston

Efficiently operate tow truck equipment to safely and securely move vehicles in a timely manner, ensuring customer satisfaction and maintaining a high level of professionalism. Ensure compliance with all safety regulations while operating tow trucks Provide exceptional customer service by offering assistance and support to customers in distress and ensuring their safety and comfort throughout the towing process.

Maintain a clean and organized work area to promote a safe and efficient operation of the tow truck equipment and tools

Maintain accurate records of each tow, including location, date and time, and reason for tow, to ensure proper documentation and billing

Feb, 2021 - Feb, 2022

Tow Truck Operator

Sea Street Collision at Quincy, Ma

Ensure the safe transport of vehicles and equipment to different locations, following all traffic regulations and company guidelines.

Develop and maintain positive relationships with customers to ensure a high level of customer satisfaction Provide excellent customer service by assisting customers with their roadside assistance needs and ensuring their satisfaction with the service provided.

Perform routine maintenance checks on tow truck to ensure it is in proper working condition Employment history

Aug, 2020 - Jan, 2021

Delivery Driver

Amazon at Revere, Ma

Ensure timely and accurate delivery of packages to customers, while maintaining a high level of customer service and professionalism.

Adhere to Amazon's safety protocols and guidelines to ensure the well-being of oneself and others during delivery operations.

Optimize delivery routes for efficient and cost-effective package delivery Manage and maintain delivery vehicle to ensure it is in good working condition Provide exceptional customer service by addressing customer inquiries and concerns during package delivery Mar, 2016 - May, 2020

Tow Truck Operator

D&G Towing at Allston, Ma

Ensure the safe and efficient operation of tow trucks and other equipment. Maintain a clean and organized work area at all times Maintain accurate records of each tow, including vehicle information, location, and any damage incurred during transport.

Provide excellent customer service and ensure customer satisfaction throughout the towing process. Education

Sep, 2006 - Jun, 2008

High school diploma

Greater Egleston Communit Highschool at Boston, Ma Sep, 2004 - Jun, 2006

John D. O'Bryant schooo of mathematic & science at Boston; Ma Skills

Mechanical Repair Problem Solving

Communication Time Management

Customer Service Attention to Detail

Troubleshooting fluent in Spanish

Expert

Languages

Spanish

Native

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