Shericka C. Watson

**** *. ********* ***, *****, TX 75702 903-***-**** ad36qi@r.postjobfree.com Objective: Seeking a career-oriented position as an Administrative Assistant where I will fully utilize my customer care, bookkeeping, secretarial, typing, and general office skills to contribute to the organization’s efficiency and productivity. Education

2025 (Expected) Strayer University – Bachelor of Business Administration 2001 Remington College – Medical Assisting Diploma Work Experience

2023-present Genesis Reference Laboratories

Laboratory Collection Specialist

Collect observed urine samples from patients throughout the day. Enter patients’ data into the computer. Properly label and document the specimens according to company policies and prepare them for shipment. Order supplies as needed and maintain an inventory for the clinic. 2023-present Vital Care (At Home Health)

Caregiver

Assisting client with light meal preparation. Doing the dishes and the client’s laundry. Light housekeeping includes vacuuming, cleaning the washroom, and tidying up. Shopping for groceries for the client. Helping the client sort through their mail. Keeping the client active and engaged by going for walks, playing card games, and encouraging the client to maintain social connections. I also provide clients with activities of daily living, or ADLs, related to personal care. These activities include getting dressed, taking a bath, and or shower. Using the toilet. Transferring in and out of bed or a chair. Moving around their home and neighborhood. Eating if necessary. 2021-2022 Centerpiece Investments

Office Manager

Leased apartment homes and managed inventory. Collected all rent monies to meet company delinquency expectations. Maximized community occupancy, site, and leased home revenue. Identified and managed vendor and contractor relationships. Professionally resolved resident communications and concerns. Created and maintained a positive community environment, including resident activities. Communicated and executed policies and procedures. Protected and maintained company assets. Controlled expenses.

2017-2019 Suddenlink (Altice USA)

CCR II-Tech Support

Core duties were to read scripts, ascertain the reason for the call, manage large amounts of incoming calls, and generate sales leads. Utilize computer technology to assist with placing orders, refunds, exchanges, and canceling or upgrading accounts. Resolve product or service problems by clarifying the customer's complaint, determining the cause, and selecting and explaining the best solution to solve the problem. I offered solutions, such as troubleshooting. 2015-2017 Goodwill Industries of East Texas

Administrative Assistant

Answered, screened, and directed incoming telephone calls. I interacted with customers, donors, and vendors. Handled time entry for payroll, ordered supplies, and generated and managed monthly and weekly reports. I created and maintained folders for work and service orders. Scheduled travel arrangements and meetings, booked conference rooms, and arranged lunches. Also, I coordinated truck schedules.

Skills

Attention to detail, Time management, Communication, Verbal communication, Customer service, Problem-solving, Organizational skills, Critical thinking, Scheduling, and Data entry. Technical Skills

Microsoft Word, PowerPoint, Teams, Microsoft 365, Access, Excel, Outlook, Quick Books, and social media marketing via Facebook, Twitter, and Instagram