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SOFIJA NALETILIC

sofijanaletilic@gmail.com 1-917-***-**** Manhattan, NY 10028

WWW: https://www.linkedin.com/in/sofija-naletilic-972936257 I have developed strong interpersonal skills through years of experience in HR, allowing me to effectively communicate with candidates, hiring managers, and other stakeholders. I am adept at conducting interviews, reviewing resumes, and assessing candidates' qualifications to ensure the best fit for both the individual and the organization. Additionally, I am knowledgeable about employment laws and regulations, and I prioritize maintaining a fair and inclusive hiring process. Talent Acquisition

Applicant sourcing

Talent management

Recruiting and Sourcing

Self-Motivated Work Ethic

Time Management

CareerPointStaffing New York City, NY

Recruiter

05/2023 - Current

Sourced and screened potential candidates for open positions. Reviewed resumes, conducted phone screens, and managed candidate pipelines.

Developed job descriptions and postings to attract qualified applicants. Maintained Applicant Tracking System records of all applicants. Conducted in-depth interviews with top candidates to assess skills and fit. Collaborated with hiring managers to understand position requirements. Provided ongoing support throughout the entire recruitment life cycle processes.

Interviewed job applicants to obtain information on work history, education or job skills.

Gabriels New York, NY

Manager

01/2020 - 05/2023

Supervised and trained staff in customer service, food handling, and safety protocols.

Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.

Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.

Resolved customer complaints in a professional manner to maintain positive relationships with guests.

Conducted weekly team meetings to discuss performance issues and provide feedback.

UniCredit Bank Mostar, Bosnia And

Herzegovina

Human Resources Manager

01/2018 - 12/2019

Identified, screened and interviewed potential employees. Conducted background checks and reference checks of prospective employees.

Created job postings, tracked applicants and maintained applicant database.

Summary

Skills

Experience

Organized orientation sessions for new hires and provided them with onboarding information.

Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.

Analyzed data gathered from surveys, focus groups or other methods to identify areas of improvement within the organization's HR practices. Urbis Mostar, Bosnia And Herzegovina

Human Resources Assistant

02/2015 - 12/2018

Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks. Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.

Prepared job postings for open positions on the company website and other job boards.

Managed employee relations issues including grievances, complaints, and disputes as needed.

Updated employee database with changes in job title, salary information or contact details.

NYU New York, NY

Associate of Science in Human Capital Management

03/2022

Faculty of Humanities, University of Mostar Mostar, Bosnia And Herzegovina Master of Science in Psychology

03/2020

Croatian:

Native/ Bilingual

English:

Native/ Bilingual

Spanish:

Elementary

Education and Training

Languages

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