Jennifer R. Fripp

Marietta, GA *****

470-***-****

ad36q2@r.postjobfree.com

OBJECTIVE

Seeking a stimulating career which will enable me to fully utilize my related experience, training, education and proven abilities, to make a positive contribution and achieve career advancement.

COMPUTER EXPERIENCE

●Window 98, NT/2000, XP Home and Professional

●iHeat, Heat, Qcare and SAP

●Lotus Notes

●Microsoft Office Suite

●Site Scope

●Healthcheck

PROFESSIONAL EXPERIENCE

Busy World Learning Center - (Lead One's Teacher)February 2022 to Present

Meet with parents to discuss the goals and needs of students in their program. Coordinate with administration to create education plans for the students. Sit in on the classes of other Teachers in an observational role. Use information from observations to help other teachers grow by noting ineffective areas and sharing alternative methods that are more successful. Assist Teachers in the creation of lesson plans or in solving problems the Teacher is struggling to find a solution for. Tracking the academic performance of students for signs of progress.

Whiplash Salon & Boutique (Receptionist/Salon Assistant) June 2019-March 2020

Warmly greet clients, walking them to assigned station and alerting stylist of their arrival. Booking and confirming appointments via phone and email. Processing transactions and issuing receipts. Offer beverages and friendly conversation for clients awaiting service. Maintain a tidy reception and wait area. Update client records with contact info, billing details, appointments, and services offered.

Liberty Group (Leasing Consultant) May 2019-Present

Greet potential renters, show vacant apartments, explain pricing and leasing terms, process rental applications and negotiate renewals. In addition to sales and marketing duties, also assist extending residents with service request and customer service needs.

All American Classic (Independent Field Rep) September 2017- March 2018

Set-up, refreshes, and pick up company material from various location on weekly basis. Inventory and organize materials upon completion and entering information into company tracking software.

Office Team (Customer Service Rep.) February 2016- October 2016

Responsible for receiving orders via EDI, fax, email, and/or by phone from customers and entering them into the order processing operation systems in a timely manner. Process customer orders and check for accuracy. Check assembly of some units upon completion for accuracy and make sure all instructional materials included.

OUE Staffing (Administrative Assistant) May 2014-December 2015

Responsibilities include but are not limited to: typing, answering phones, filing, faxing, photocopying, scanning, and performing other incidentals and related duties as required and assigned. Also set up for fine or formal dining events put on table clothes, chair covers, set tables, fold napkins, and serve.

Randstad (POM Order Entry & Quality Assurance Specialist) July 2013-April 2014

Responsible for receiving orders via EDI, fax, email, and/or by phone from customers or internal stakeholders and entering them into the order processing operation systems. Process customer orders and check for accuracy. Responsible for working with appropriate CCR stakeholders in Sales/Brokers and Product Supply System to resolve issues and provide resolution to customers. Work transactional and focused on resolving issues for one order at a time. Understand performance metrics and improve quality, speed, and capabilities to meet or exceed.

Office Team (Customer Service Rep.) April 2012- April 2013

Process EDI, faxed, and/or emailed orders for new and existing customer. Assist customers and sales representatives with product questions regarding pricing, availability, and/or description. Assist QVC consumers with product issues, complaints, or concerns. Process returns and credits for damaged or defective products. Also did some clerical work i.e. filing, printing, faxing, and updating paperwork and invoices.

Medquist, Inc. (Logistics Coordinator) August 2004- October 2010

Serve as support to supervisor and assist with the training of new coordinators. Place service request for customers and employees in SAP and create RMA’s, then dispatch field technician to site. Coordinate as well as process the repairs, distribution and return of equipment. Provide dealers and field technicians with part information and process billing requests in SAP. Provide support and call overflow to multiple tech support analyst teams in HEAT ticketing system.

References Supplied Upon Request

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