Business Analyst Process Optimization

Robin Drexler

******@*****.*** *** W **TH Ave

920-***-**** Oshkosh, WI 54902

PROFESSIONAL HISTORY

Risk & Compliance, Wires Business Analyst U.S. Bank – Oshkosh, WI 2015 – Present

• Develop and maintain procedures, user guides and training materials to ensure compliance with policies and regulations (KYC/AML, BSA, OFAC).

• Advise leadership through sound decision making on process optimization or area of risk.

• Identify gaps, propose and implement resolution.

• Acquire data from multiple data sources to perform analysis.

• Presents data and analysis in a clear and concise manner allowing the audience to quickly understand the results and recommendations so they activate upon them and make data driven decisions.

• Lead projects and/or activities that ensure compliance with policy and regulations. Flood & Risk Reporting Business Analyst U.S. Bank – Oshkosh, WI 2009 – 2015

• Develop and maintain procedures, user guides and training materials to ensure compliance with policies and regulations (FDPA, SCRA, CRA, HMDA, HUD, Fair Lending).

• Advise leadership through sound decision making on process optimization or area of risk.

• Identify gaps, propose and implement resolution.

• Took lead role in implementation of SCRA/HUD and Fair Lending reporting process including creating application requirements and testing, writing procedures, developing Excel tracking spreadsheet and training staff.

• Lead projects and/or activities that ensure compliance with policy and regulations. Project Specialist/Manager U.S. Bank – Oshkosh, WI 2003 – 2009

• Lead projects and/or activities that ensure compliance with policy and regulations.

• Develop and maintain procedures, user guides and training materials on MS Office products and internal systems/applications.

• Train internal staff on MS Office products and internal systems/applications. Supervisor U.S. Bank – Oshkosh, WI 1998-2003

• Participate in recruiting activities; establishing and managing development plans for assigned personnel; and providing performance feedback and annual performance evaluations.

• Address performance problems promptly.

• Maintain excellent personal and team relations with employees, management and division partners.

• Develop and maintain procedures, user guides and training materials to ensure compliance. Credit Analyst/Collateral Processor U.S. Bank – Oshkosh, WI 1990 – 1998

• Complete audit confirmations and credit inquires with accuracy.

• Prepare and distribute reports to leadership for substandard loans.

• Review loan documents and load to collateral tracking system.

• Prepare collateral continuations and release.

• Prepare collateral continuations and release of collateral.

• Assist with centralization of branch negotiable collateral, collateral files and monitoring to Commercial Loan Operations Servicing Center.

• Create training program and deliver training to employees. PROFESSIONAL SUCCESS

• Part of CLW project team to revamp workflow.

• Created requirements, testing, training for workflow and quality application used by CRA, SCRA/HUD teams.

• Enhanced weekly Flood QC and Root Cause reporting. OTHER PROFESSIONAL QUALIFICATIONS

• Proficient in MS Office and Power BI

• Meticulous with the ability to manage multiple tasks/projects and deadlines simultaneously.

• Strong communication, collaboration research and problem-solving capabilities.

• Ability to manage multiple projects and rapidly changing priorities.

• Excellent time management, decision-making, interpersonal, and organizational skills.

• Broad understanding and practical application of applicable laws and regulations.

• Strong analytic skills with the ability to extract, collect, organize, analyze and interpret trends or patterns.

Contact this candidate