Kerry Finstad

Project Management Professional

The Colony, Tx. 75056

C# 214-***-****

Email: ad36oq@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/kerryfinstad/

Adaptable Senior Project Coordinator with 10 years aligning and streamlining company-wide efforts. Proven leader of efforts to enhance operations, shorten lead times and reduce overall project costs. Keen to offer deep insight into how to employ human talent and material assets to produce superlative results.

Skills:

Project tracking

Schedule maintenance

Requirements gathering

Policy review

Data collection

Project status reporting

Onboarding process design

Meeting support

Project Management tools

Smartsheet

ServiceNow

Azure DevOps

SharePoint

Agile methodology

CRM

Jira

MS Visio

MS Teams

Google Suite

Education

MS Agile Project Management

Amberton University, Garland TX.

February 2024

BAS Project Management

Amberton University, Garland TX

August 2021

Certifications

Certified Associate in Project Management (CAPM)

Project Management Institute, 9/2021

Affiliations

Project Management Institute (PMI) since 2006

Work Experience

February 2023 - current

Senior Project Coordinator/ project manager I

IES staffing/Learning Care Group, virtual

Collaborated with other departments within the organization for seamless integration on cross-functional projects, ensuring clear understanding of responsibilities and expectations.

Identified potential risks and developed mitigation strategies to minimize impact on project success.

Developed detailed project plans with clear objectives, milestones, and resource allocation, ensuring timely delivery of high-quality results.

Established strong relationships with clients by maintaining open lines of communication throughout the project lifecycle.

Evaluated project performance upon completion to identify areas for improvement in future initiatives.

Utilized industry best practices throughout all phases of the projects'' lifecycles resulting in improved outcomes.

Coordinated with stakeholders to gather requirements and set expectations, ensuring alignment with overall business goals.

Led weekly status meetings to review progress, address challenges, and keep team members informed of updates or changes in direction.

Managed cross-functional teams for successful project execution, fostering a collaborative work environment.

Created comprehensive documentation for each phase of the project life cycle, ensuring all relevant information was easily accessible for future reference or audits.

Worked closely with finance teams to monitor budgets consistently, identifying cost-saving opportunities without compromising quality or deliverables.

Organized meetings and gathered support materials.

Retrieved material and services quotes from vendors for ongoing and proposed projects.

Defined onboarding process for new project members, communicating regularly with other departments to coordinate schedules.

Updated customers and senior leaders on progress and roadblocks.

Monitored deadlines and milestones to keep team on track with project schedule.

Gathered and organized supporting materials for meetings and project updates.

Kept senior management well-informed by preparing and presenting project status reports.

PROJECT MANAGER I

NORWIN TECHNOLOGY / LEARNING CARE GROUP

May 2022 – September 2022

Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.

Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.

Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.

Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.

Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.

Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.

Established effective communication among team members for enhanced collaboration and successful project completion.

Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.

Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team’s ability to deliver results.

Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.

Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.

Provided detailed project status updates to stakeholders and executive management.

Coordinated with cross-functional teams to resolve project issues and mitigate risks.

Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

Maintained open communication by presenting regular updates on project status to customers.

PMO ANALYST

CHRISTUS HEALTH

January 2022 – May 2022

Resided in PPMO developing, updating, and publishing PPMO templates, playbooks, reports, dashboards, and job aids following PMBOK (or other industry-recognized PPM standards).

Creation of meeting documentation and other materials and providing copies to stakeholders and project teams.

SharePoint Administrator for PPMO homepage and internal project SharePoint sites

Quality Assurance - With collaboration and guidance from the PPMO leadership: Implemented standards and procedures. Operationalize processes to track and report on Key Performance Indicator (KPI) Audit's portfolio based on PPMO documented expectations and recommend procedural standards to enhance PPMO practices.

Responsible for creating reports and dashboards in support of daily, monthly, quarterly, and annual PPMO management.

Performs other duties and special projects as assigned by the System Director PPMO.

Salesforce CRM vendor management

PROJECT MANAGER I

NORWIN TECHNOLOGY / CHARTER COMMUNICATIONS

October 2021 – January 2022

Conveyed project progress to the Senior Project Manager of the IT PMO and Senior Leadership as required.

Controlled and created service request tickets in Cherwell for migration of SFTP accounts to the Cleo Harmony platform

Managed escalation for new SFTP accounts set up or migration of current SFTP accounts to the Cleo Harmony platform

Oversaw internal and contracted resources to accomplish project tasks.

Accountable for coordinating process execution, reporting, change management, risk mitigation, and stakeholder management

Managed project schedules and change requests

Supported IT PMO Program Manager in planning, executing, and controlling migration project

Created and maintain project documentation

Delivered a course of action concerning project issues, concerns, implemented mitigation plans, and escalates risks and issues

CLIENT IMPLEMENTATION LEAD

LOOPBACK ANALYTICS

JULY 2021 – OCTOBER 2021

●Controlled the implementation process from kickoff to go live for each client

●Managed weekly project status meetings with the internal and external project teams to review project progress

●Oversaw Biweekly stakeholder meetings to discuss project status and milestones

●Managed the implementation process being performed by internal resources and externally by clients

●Responsible for improving the implementation process through process updates, and procedure changes

●Tracked the status of action items, risks, and issues from internal meetings

●Transcribed client/ project status meeting minutes and risk, issues, and action items, and provide a copy to stakeholders, project team, and senior managers

●Validated data integration teams’ feedback on client data set files and provide clients with feedback

●Managed data analytics checklist via the new pipeline to ensure process steps are completed

Business IT Analyst/Senior Project Coordinator (Contract)

KFORCE / USAA

April 2021-July 2021

●Guided business requirements gathering sessions with peer partners and business SMEs to ensure capabilities and requirements are understood and aligned to strategic data initiatives.

●Directed requirement refinement sessions with the project team, business sponsors, and SMEs to agree on proposed solutions and capabilities.

●Ensure metric alignment with strategic goals and desired behaviors

●Map requirements to data readiness and data visualization (work closely with IT) in Service Now

●Prepare requirement artifacts like RSM, Data Elements, Use-case, scenarios, Report Mockups, etc.

●Identify business requirements and translate/present them to the project team and the business SMES.

●Salesforce CRM vendor management

●Work with IT architecture to ensure the design and implementation of the solution meets the business needs.

●Create, communicate, and deliver business solutions by leading and facilitating cross-functional, collaborative teams within Service Now

●Analyze processes to understand the impact on requirements, data acquisition, and consumption.

●Drive to appropriate measures for key business metrics based on analysis within Service Now

●Under minimal supervision, perform moderately complex to complex work assignments and problem resolution.

●Conduct basic statistical analysis and identify and validate business requirements.

●Conduct data analysis in conjunction with IT partners.

●Acquire and apply intermediate knowledge of the business, channels, applications, and processes.

●Gather information, analyze data trends, identify the root cause(s) and impact, and provide information to the business or project teams.

●Utilize knowledge of customers, products, and processes to analyze business problem(s) and determine to identify defects or issues.

●Assist in the development of change management and training materials.

Senior Project Coordinator (CONTRACT)

Work Market/ USPI (United surgical partners International) – Dallas, TX

January 2021 – April 2021

●Collaborated with client USPI (United Surgical Partners International) on the acquisition of 45 surgical centers

●Track the status of action items, risks, and issues in Service Now

●Created, assigned, and tracked project tasks in Service Now to ensure assignment to the appropriate resource, the status of progress, and escalation to the appropriate team if needed

●Track project team progress, ensure documentation has been handed over to the appropriate team, and ensure metrics and reports are completed promptly

●Gathering and verifying site information – physical address, main phone number, fax number

●Gathering and verifying staff information – regional manager, marketing manager, admin of center, BOM, Clinical lead, materials manager, etc.

●Gathering and verifying site codes for accounting and procurement purposes

●Supporting Support Team in setting up surgical centers staff with OWA access

●Working with the field team to integrate the surgical center's network with USPI

●Track the status of action items, risks, and issues

Additional work experience available on request

Contact this candidate