Customer Service Medical Billing
Resume:
REBECCA STURM
Contact
PO Box *** North Powder OR
***********@*******.***
Objective
Looking to continue my growth and use my knowledge and experience with problem solving and communication skills.
Education
Penn Foster University
925 Oak Street
Scranton PA 18515
Medical Billing & Coding
July 2017
Key Skills
Detailed oriented
Microsoft Office
EMR Programs
Excellent Work Ethic
Efficient Communication Skills
Typing – 50 WPM
Strong leadership
Strong understanding of hospital and clinic policies and procedures
Compassion
Insurance Knowledge
Teamwork
Billing and invoicing
Experience
10/2016 to 2/2017 and 10/2021 to 11/2022
Receptionist/Billing Cashier • Grande Ronde Hospital
Responsible for cash drawer
Correspondence for past due accounts
Research billing errors
Share information on financial assistance
Phones
Post payments from mail, in person patients and over the phone payments accurately
Print billing documentation upon request
Scan documents
Daily deposit preparation
First point of contact for patients
Clinic registration, insurance verification, co-pay collections
Phones
Schedule appointments
Charting
Welcoming as many as 100+ patients per day, directing them to the appropriate provider
Coordinated transportation as needed for patients
Scan documents into charts
Strong customer service and patient care
5/16/ to 10/16
• Accounts Receivables • Pioneer West Inc.
Monitor and review all DMV trucking permits and registration
Receive payments on all accounts and apply to each account
Run monthly reports
Print and review all monthly statements
Heavy phones
Daily deposits
Customer service
8/15 to 5/16
Medical Claims Processor • Moda Health
Review medical claims for payment
Research claims for payment & compliance
Meet weekly and monthly targets
Contact this candidate