Swathi

ad36nm@r.postjobfree.com

754-***-****

SUMMARY:

Over 8+ Years of IT experience in Salesforce.com CRM Platform, involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, testing, deployment and maintenance of standalone, Multi-tier, web-based, and portals-based object-oriented enterprise applications.

Expertise in Salesforce APEX Triggers, APEX Classes, Workflows, Tasks, Custom Objects creation, Visual Force, S-Controls, Force.com IDE.

Expertise in salesforce.com data migrations using Import wizard, Apex Data Loader and other integration tools.

Expertise in Force.com technology APEX, Visual force, SOQL, SOSL.

Experience in working across various SFDC implementations covering Sales Cloud, Service Cloud, Marketing Cloud, and Chatter & App-Exchange Applications.

Good experience in Integrating Salesforce.com with other internal/external applications using SOAP and REST based web services.

Experience with tools like Account/Contact/Leads Data Importer, Apex Data loader, Force.com Migration and force.com Excel connector.

Extensive experience of using declarative features like validation rules, workflows, and approval processes, dynamic approval process, sharing rules automation for satisfying complex business process automations.

Assisted in migration an application from Salesforce classic to lightning experience.

Experience developing solutions for the Apttus Contract Lifecycle Management (CLM) and Configure, Price Quote (CPQ) systems including X- Author for Word & Excel, development of clause libraries and contract templates.

Hands on experience in building custom lightning components and lightning applications.

Created many custom objects and custom fields in Lightning Experience.

Hands on experience in SFDC development using Apex classes and Triggers, Components, Visual force, Integration, JavaScript, Ajax, CSS Styles, Reports, SOQL, SOSL, Process Builder and Flows.

Experience in integration of salesforce.com applications with third party systems using SOAP API, REST API, REST Callouts and Salesforce Connect.

Good development experience with Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Partner WSDL & Visual Force (Page, Component & Controllers).

Experience in configuring and customizing the Apttus CPQ and CLM tools.

Good experience with front-end web technologies like HTML5/4, CSS3/2, Java Script, jQuery, Ajax.

Experienced in Cloud Technology and on-premise Infrastructure Integration for Salesforce.com.

Implementing Best Practices and providing scalable solutions by strategically diversifying Out of Box Functionality vs Salesforce Custom objects.

Experience in web technologies like HTML, XML, JSON, CSS, JSP, JavaScript, WSDL, jQuery and SOAP.

Expertise in Data Loader for exporting and importing data. Expertise with SOQL, SOSL, Relationships.

Developed Customized Reports, Dashboards and enabling Strategic View of Data.

Administrative tasks such as User management, creating Profiles, Roles and Workflow, Tasks and Events, Email notification and templates, Approval Processes, Reports and Dashboard.

Good knowledge in various technologies like Web Services, XML, AJAX, JQuery, JavaScript, apttus CPQ.

Best Practices understanding on Coding Standards, Deployment, Apex, VF, Salesforce Integration, Security Implementations, Hybrid cloud.

Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce custom objects, Junction objects, master-detail relationships and lookup relationships.

Having strong experience on Integration with external systems like SAP and Oracle using SOAP API and REST API.

Implemented security and sharing rules at Object, Field, and Record level for different Users at different levels

Translating business process into Custom Objects and creating Look-up relationships and Master-detail relationships. Used data migration tools such as Apex Data Loader, Salesforce Import and Export Wizard.

Have performed page layout customization, page layout assignment based on profiles and created custom links based on user requirement.

TECHNICAL SKILLS:

SFDC Technologies

Standard objects, Workflow & Approvals, Apex Classes/Controllers, Apex Triggers, Visualforce Pages, Aura Frameworks, Mulesoft, Data Loader, Reports, Dashboards, Force.com IDE, Import Wizard, Relationships, Lightning Components, Validations Rules, Lightning Web Components, Profiles, Roles and Security.

Languages/Methodologies

Apex, Visual force, C, XML, UML, JavaScript, Agile, N-tier Architecture, Java, J2EE.

Tools

Eclipse, Data Loader, SQL Enterprise Manager, SQL Query Analyzer, JIRA, ALM, SharePoint.

Application Servers

Tomcat 5.0, OracleSQL WebLogic, JBoss 6.1.

Databases

MS SQL Server, MySQL, Oracle SQL Developer

Operating Systems

Unix, Linux, Windows 9X/2000/NT/2003, MS-DOS.

Project Management

Agile/Scrum, SDLC, Waterfall

EDUCATION:

Master of Computer Applications, 2009, JNTU-H.

Bachelor of Computer Science (B.Sc.), 2006, Osmania University.

PROFESSIONAL EXPERIENCE:

Client: Staples Inc. Framingham, MA January 2019-Till Date

Role: Sr. Salesforce Admin/Developer

Responsibilities:

Responsible for Requirements gathering, Analysis, Data Modeling and create design document.

Participated in meetings with Business Users, Analysts & Managers to discuss the Business requirements.

Created Apex Classes, Apex Triggers and lightning web components and javascript buttons for various functional needs in the application.

Developed Lightning web Components to increase the efficiency from all aspects.

Created Lightning components and apps combining Lightning Design system, Lightning App Builder and Lightning Component features.

Worked on financial force, psa, accounting, revenue.

Maintenance and up to date in upgrading older versions and configuring new applications in various modules of financial force according to releases and documenting and training users on the usage.

Written SOQL, SOSL queries with consideration to Governor Limits for the data manipulation needs of the application using platform database objects in Apex Classes and Apex Triggers.

Worked with various standard salesforce.com objects like Accounts, Contacts, Leads, Opportunities and Cases.

Designed and developed web pages using Jquery, HTML, and Java script and used JavaScript for client-side validation.

Maintenance of existing vf pages.

Implemented custom Validation rules, Formula Fields, Email Templates, Assignment Rules and Auto-Responses for Cases and Leads.

Designed various Email Templates like Custom, HTML and Visualforce, these Email Templates will be used to manually send emails through standard email interface or send emails through workflow rule email alerts and apex code.

Configured Security Assertion Markup Language (SAML 2.0) For Salesforce in single Sign-on with microsoft.

Developed and configured Custom Reports & Dashboards.

Created Custom report types like Summary and Matrix reports to track pipeline insight, program opportunities.

Used Data loader tool for migration of data into Salesforce.com from external systems using CSV files.

Deployed Sandbox salesforce.com application into Production using Force.com IDE.

Periodic deployments to the Production environment using change sets according to deployment schedules.

Made Code Optimization using custom metadata,custom settings,custom labels.

Involved in developing lightning components according to the requirement.

Case management codes written as part of handling case mechanisms.

Environment: Salesforce Administration, Auto rabit, web services, Analytics, lightning web components, Email Marketing, HTML, CSS, Responsive Design

Client: Wellsforgo January 2014 - December 2018

Role: Salesforce Admin/Developer

Responsibilities:

Interacted with various business user groups to gather the requirements and documented the requirements.

Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.

Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visualforce pages as user interface.

Worked on Salesforce Automation (SFA), Opportunity Management, Account and Contact Management, Data Quality Management, Approvals and Workflow.

Used Force.com IDE for creating, modifying, testing, and deploying Force.com Application.

Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities

Created Objects and fields, Relationships and Record Types

Created Page Layouts and Profiles

Involved in Design and development of Workflow Rules, Triggers, Validation Rules, and other customizations with Salesforce.com

Developed Salesforce.com APEX and Web Services API on Force.com IDE

Developed Apex Before Insert, Before Update, After Insert and After Update Triggers

Created Visualforce Page for custom User Interface development using standard and Custom Controllers

Configured Reports for Custom Objects and associated them to Dashboard.

Responsible for Data load operations using Sales force’s Apex Data loader.

Responsible to migrate all the customizations to PROD using the Force.com IDE.

Analyzing the Scope of the Requirements, and avoiding Scope Creep

In charge of conducting the UAT with the Business users, and gathering feedback and providing the same to the Development team

Created test scenarios on Sandbox environment and used Force.com Component Deployment Wizard for migrating data between Force.com IDE and Sandbox environment.

Given User Training for new users and updated process trainings to existing users.

Environment: Salesforce.com enterprise edition, Reports(Matrix & Summary), Dashboards, Custom Objects, Workflows, Custom Fields, Opportunities, Leads and APEX.

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