Supply Chain Management
Resume:
L.P # **, Bedassie Street,
St. Augustine
Trinidad, West Indies.
Phone 1-868-***-****
Cell: 1-868-***-****
E-mail ***********@*******.***
ALLAN M.L JOEFIELD
Objective
My goal is to become a successful individual in all aspects of life. Thus, in order to accomplish success in the vocation appointed, I would thrive to consummate the needs of my employer and ultimately the organization.
Education
[2023-Present] SITAL College
MBA in Logistics and Supply Chain Management
[Feb 2022-Oct 2022] Synergy Training Institute Limited
Certificate In Supervisory Management
Certificate in Psychology
Certificate in Payroll and Budgeting
Certificate in Freight Forwarding
Certificate In Occupational Health & Safety Management
Certificate In Transport and Logistics Management
Certificate In Project Management
[2020 - 2021] Synergy Training Institute Limited
Certificate In Warehouse and Inventory Management
Certificate In Supply Chain Management
Certificate In Operations Management
Certificate in Peachtree Accounting
Certificate in Fleet Management
[1996-1997] YTEPP Certificate In Micro Entrepreneurship
[1994-1996] Signal Hill Senior Comprehensive School
Business Management
●
English Language
●
Principles of Accounts
●
Principles of Business
●
Geography
●
Mathematics
Professional
Experiences
[July 2022- Present] Land Settlement Agency
Ministry of Housing and Urban Development Security Patrol Officer
Record and report any illegal construction activity on squatter sites.
Facilitate all activities with respect to containment of squatting.
Investigate and report all matters related to squatting activities.
Preparing concise reports in writing.
Performing other related duties.
Conflict resolution
[December 2021- June 2022] North-Central Regional
Health Authority, Ministry of Health Call Centre Associate
Take customers calls and provide accurate and satisfactory answers to their queries and concerns.
De-escalate situations involving disgruntled customers, giving them patient assistance and support
Call customers to inform them about updated protocols and policies
Using Microsoft office to record details of comments, inquiries, complaints, and actions taken
Completing and updating call reports when necessary
Coordinate with other government agencies to improve customer service quality
Rerouting inbound calls to the appropriate resource
Maintaining high customer confidentiality
Perform other related duties
[February 2017- April 2020] Affordable Supermarket Ltd Head of Security
Develop and Implement security policies, protocols and procedures
Control budgets for security operations and monitor expenses
Manage a team of ten (10) personnel
Recruit, train and supervise security officers
Attend meetings with the Manager to determine operational needs
Plan and coordinate security operations
Coordinate staff when responding to emergencies and alarms
Review reports on incidents and breaches
Investigate. And resolve issues
Create reports for management on security status
Analyze data to form proposals for improvements om security infrastructure
[November 2006- February 2017] Trinidad and Tobago
Police Service
Police Officer (Special Reserve – Part-Time)
Patrol mobile and foot paid attention to Gov’t buildings, schools, business, suspicious persons pedestrian and vehicular traffic
Record and Investigate reports of Information, Minor offences, Traffic offences, Accidents, Minor crimes and Serious crimes
Detect and prevent the commission of an offence
Arrest persons committing breach of peace or an arrest able offence
Assist in case preparations as required
Testify in court
Traffic and accident records
Interviewing of victims, Witnesses, and suspects
Surveillance and intelligence gathering
Analyze and disseminate intelligence
Attend Post-mortems
Carries and uses Fire-arm safely
Execute and follow up on actions
Search persons, vehicles and personal property
Seizing and processing of exhibits
Taking and writing statements
Report writing
[April 2006- April 2007] Cariliner Limited
Operations / Logistics Supervisor
Supervising staff of five (5) persons
Managing day to day affairs of the company
Administrative duties
Warehousing
Sales in the field
Collecting of cheques and other documents
Dealing with customers over the telephone and in person
Billing/Invoicing
Department head
Coordinating and following up on all import shipments, documents both by local and international agents
Data Entry
Handling All IT and IT related problems on a day to day basis
Processing import documents
Preparation of shipping documents
Liaising with brokers and shipping lines for ETAs and logistical information
Logistics on all import shipments
Tallying cargo
[July 2004- April 2006] DHL Data Entry Clerk; Out-Bound Operations Clerk (Part Time)
Entering of all Airway Bills into system
Processing of all airway bills to designated gateways
Physically bagging of all shipments for each gateway
Delivering of packages to customs at Chaguaramas and Piarco
Double checking of codes and weights on packages brought in by couriers
Assigning and manifesting all shipments on a day to day basis
Receiving shipments from Courier bond
[April 2003- May 2006] Azee Shipping & Trading
Company Limited
Import / Export Coordinator; Purchasing/Logistics Coordinator
Dealing with customers over the telephone and in person
Billing/Invoicing
Department head
Coordinating and following up on all export shipments, documents both by local and international agents
Dealing with all incoming freight both air and ocean
Handling All IT and IT related problems on a day to day basis
Monitoring the Networks, Maintenance of computers
Updating software and hardware
Warehousing
Processing export documents and data entry
Administrative duties
Taking delivery of documentation in and around Port of Spain
Preparation of shipping documents
Liaising with brokers and shipping lines for ETAs and logistical information
Logistics on all import and export shipments
Coordinating shipments for export, import and transshipments
Exporting cargo from Caricom jetty
Tallying cargo
[July 2002-January 2003] Hosanna Hotel Limited
Front Desk Clerk / Receptionist
Dealing with guests over the telephone and in person
Making reservations
Administrative duties
Billing/Invoicing
Purchasing
Inventory Listings
[March 2000-June 2002] Cantrex Limited
Purchasing / Logistics Coordinator
Responsible for Exports
Generating quotations, invoices and other billing documents for the customers
Formulating production schedules for the extrusion plant
Arranging the shipping of aluminum extrusions
Communicating with purchasing Officers, Import and Export customers
Preparing of all necessary shipping documentations
Preparing of monthly, weekly, and daily sales and analytical reports
Preparing projections for the sales and marketing departments
Administrative duties
Liaising with Inventory departments to update production reports
Preparing weekly analytical reports for sales, marketing and production departments
[January1997-March 2000] Star Cruises Limited 2nd
Floor, World Trade Center, Orchard Road, Singapore
Public Relations Officer/ Entertainer
Organization of all performances
Formulation of acts and presentations
Administrative duties
Professional
Memberships
San Juan East Side Symphony
Republic Bank Exodus Steel Orchestra
Republic Bank Limited
Languages
English
References
Would be given on request.
Hobbies
Football, Reading, Listening to Music, Computers, Hiking, Playing the Steel Pan
Interests and
Activities
Tutoring the steel Pan, Online Learning Programs
CXC Grades
English Language
Principles Of Accounts
Principles Of Business
Geography
Mathematics
Awards Received
Certificates in the following:-
Defensive Driving
Computer Literacy (Advanced)
Steel Pan Performances (Theory and Practical)
Human And Social Behavior
Micro Entrepreneurship
Sales Management
Contract Law
Customer Service
Dealing with Difficult People in Life and the Workplace
Gender
Male
Marital Status
Single
Date of Birth
18th September 1979
Contact this candidate