L.P # **, Bedassie Street,

St. Augustine

Trinidad, West Indies.

Phone 1-868-***-****

Cell: 1-868-***-****

E-mail ad36n9@r.postjobfree.com

ALLAN M.L JOEFIELD

Objective

My goal is to become a successful individual in all aspects of life. Thus, in order to accomplish success in the vocation appointed, I would thrive to consummate the needs of my employer and ultimately the organization.

Education

[2023-Present] SITAL College

MBA in Logistics and Supply Chain Management

[Feb 2022-Oct 2022] Synergy Training Institute Limited

Certificate In Supervisory Management

Certificate in Psychology

Certificate in Payroll and Budgeting

Certificate in Freight Forwarding

Certificate In Occupational Health & Safety Management

Certificate In Transport and Logistics Management

Certificate In Project Management

[2020 - 2021] Synergy Training Institute Limited

Certificate In Warehouse and Inventory Management

Certificate In Supply Chain Management

Certificate In Operations Management

Certificate in Peachtree Accounting

Certificate in Fleet Management

[1996-1997] YTEPP Certificate In Micro Entrepreneurship

[1994-1996] Signal Hill Senior Comprehensive School

Business Management

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English Language

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Principles of Accounts

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Principles of Business

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Geography

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Mathematics

Professional

Experiences

[July 2022- Present] Land Settlement Agency

Ministry of Housing and Urban Development Security Patrol Officer

Record and report any illegal construction activity on squatter sites.

Facilitate all activities with respect to containment of squatting.

Investigate and report all matters related to squatting activities.

Preparing concise reports in writing.

Performing other related duties.

Conflict resolution

[December 2021- June 2022] North-Central Regional

Health Authority, Ministry of Health Call Centre Associate

Take customers calls and provide accurate and satisfactory answers to their queries and concerns.

De-escalate situations involving disgruntled customers, giving them patient assistance and support

Call customers to inform them about updated protocols and policies

Using Microsoft office to record details of comments, inquiries, complaints, and actions taken

Completing and updating call reports when necessary

Coordinate with other government agencies to improve customer service quality

Rerouting inbound calls to the appropriate resource

Maintaining high customer confidentiality

Perform other related duties

[February 2017- April 2020] Affordable Supermarket Ltd Head of Security

Develop and Implement security policies, protocols and procedures

Control budgets for security operations and monitor expenses

Manage a team of ten (10) personnel

Recruit, train and supervise security officers

Attend meetings with the Manager to determine operational needs

Plan and coordinate security operations

Coordinate staff when responding to emergencies and alarms

Review reports on incidents and breaches

Investigate. And resolve issues

Create reports for management on security status

Analyze data to form proposals for improvements om security infrastructure

[November 2006- February 2017] Trinidad and Tobago

Police Service

Police Officer (Special Reserve – Part-Time)

Patrol mobile and foot paid attention to Gov’t buildings, schools, business, suspicious persons pedestrian and vehicular traffic

Record and Investigate reports of Information, Minor offences, Traffic offences, Accidents, Minor crimes and Serious crimes

Detect and prevent the commission of an offence

Arrest persons committing breach of peace or an arrest able offence

Assist in case preparations as required

Testify in court

Traffic and accident records

Interviewing of victims, Witnesses, and suspects

Surveillance and intelligence gathering

Analyze and disseminate intelligence

Attend Post-mortems

Carries and uses Fire-arm safely

Execute and follow up on actions

Search persons, vehicles and personal property

Seizing and processing of exhibits

Taking and writing statements

Report writing

[April 2006- April 2007] Cariliner Limited

Operations / Logistics Supervisor

Supervising staff of five (5) persons

Managing day to day affairs of the company

Administrative duties

Warehousing

Sales in the field

Collecting of cheques and other documents

Dealing with customers over the telephone and in person

Billing/Invoicing

Department head

Coordinating and following up on all import shipments, documents both by local and international agents

Data Entry

Handling All IT and IT related problems on a day to day basis

Processing import documents

Preparation of shipping documents

Liaising with brokers and shipping lines for ETAs and logistical information

Logistics on all import shipments

Tallying cargo

[July 2004- April 2006] DHL Data Entry Clerk; Out-Bound Operations Clerk (Part Time)

Entering of all Airway Bills into system

Processing of all airway bills to designated gateways

Physically bagging of all shipments for each gateway

Delivering of packages to customs at Chaguaramas and Piarco

Double checking of codes and weights on packages brought in by couriers

Assigning and manifesting all shipments on a day to day basis

Receiving shipments from Courier bond

[April 2003- May 2006] Azee Shipping & Trading

Company Limited

Import / Export Coordinator; Purchasing/Logistics Coordinator

Dealing with customers over the telephone and in person

Billing/Invoicing

Department head

Coordinating and following up on all export shipments, documents both by local and international agents

Dealing with all incoming freight both air and ocean

Handling All IT and IT related problems on a day to day basis

Monitoring the Networks, Maintenance of computers

Updating software and hardware

Warehousing

Processing export documents and data entry

Administrative duties

Taking delivery of documentation in and around Port of Spain

Preparation of shipping documents

Liaising with brokers and shipping lines for ETAs and logistical information

Logistics on all import and export shipments

Coordinating shipments for export, import and transshipments

Exporting cargo from Caricom jetty

Tallying cargo

[July 2002-January 2003] Hosanna Hotel Limited

Front Desk Clerk / Receptionist

Dealing with guests over the telephone and in person

Making reservations

Administrative duties

Billing/Invoicing

Purchasing

Inventory Listings

[March 2000-June 2002] Cantrex Limited

Purchasing / Logistics Coordinator

Responsible for Exports

Generating quotations, invoices and other billing documents for the customers

Formulating production schedules for the extrusion plant

Arranging the shipping of aluminum extrusions

Communicating with purchasing Officers, Import and Export customers

Preparing of all necessary shipping documentations

Preparing of monthly, weekly, and daily sales and analytical reports

Preparing projections for the sales and marketing departments

Administrative duties

Liaising with Inventory departments to update production reports

Preparing weekly analytical reports for sales, marketing and production departments

[January1997-March 2000] Star Cruises Limited 2nd

Floor, World Trade Center, Orchard Road, Singapore

Public Relations Officer/ Entertainer

Organization of all performances

Formulation of acts and presentations

Administrative duties

Professional

Memberships

San Juan East Side Symphony

Republic Bank Exodus Steel Orchestra

Republic Bank Limited

Languages

English

References

Would be given on request.

Hobbies

Football, Reading, Listening to Music, Computers, Hiking, Playing the Steel Pan

Interests and

Activities

Tutoring the steel Pan, Online Learning Programs

CXC Grades

English Language

Principles Of Accounts

Principles Of Business

Geography

Mathematics

Awards Received

Certificates in the following:-

Defensive Driving

Computer Literacy (Advanced)

Steel Pan Performances (Theory and Practical)

Human And Social Behavior

Micro Entrepreneurship

Sales Management

Contract Law

Customer Service

Dealing with Difficult People in Life and the Workplace

Gender

Male

Marital Status

Single

Date of Birth

18th September 1979

Contact this candidate