Maintenance Supervisor Customer Service
Resume:
Jesus Tapia Juarez
***** ******** **. ******, ** 77365 281-***-**** ad36mx@r.postjobfree.com
Experience
Maintenance Supervisor ZRS Management - Citadel Luxury Apartments
May 2022 - Actual
●Kept maintenance team organized and completed paperwork (ordering, work orders, schedules, maintenance logs, etc.)
●Provided daily guidance and directions to staff on work assignments.
●Demonstrated leadership by assisting employees in solving day to day problems.
●Worked flexible work hours, including unscheduled overtime when necessary.
●Evaluated and maintained functionality and reliability of equipment and machinery through preventive maintenance. Operated and tested systems and equipment; restoring, repairing, rebuilding, and replacing faculty or inoperative components and parts, etc.
●Repaired and replaced appliances (dishwashers, refrigerators, ovens, washers, driers, water lines, sinks and faucets, HVAC – heat pumps, electrical switches, lights and outlets, drywall, plumbed toilets, etc.)
●Did inventory and ordered repaired parts, as well as, cleaning supplies.
●Scheduled vendors and contractors to do carpet / flooring, paint, and cleaning and repairs outside of our abilities.
●Dealt directly with tenants while utilizing good customer service skills.
●Maintained preventative maintenance schedules, etc.
Maintenance Supervisor Sunridge Management Group - Arden Woods
Nov 2020 - May 2022
●Maintaining the physical integrity of the property, this involves ensuring a safe secure and comfortable living environment for residents, visitors, and staff.
●Conducting all business in accordance with company policies and procedures, state and federal laws; OSHA ADA, Fair housing, American with Disabilities Act, etc.
●Responsible for overseeing the physical assets, general repairs, apartment make-readies, preventive maintenance, construction or rehabilitation projects for an apartment community.
●Responsible for maintaining adequate inventory supplies for repairs and monthly maintenance budget monitoring.
●Supervising and scheduling maintenance activities for apartment community and maintenance staff.
●Coordinating, scheduling, and responding to the resident/management requests and service requests for occupied apartments.
●Coordinating, scheduling, and preparing vacant apartments for move-in.
●Ordering supplies and managing maintenance budget.
Maintenance Supervisor NE Management - Anatole at The Pines
Oct 2019 - Oct 2020
Maintenance Supervisor Carroll Management - Arium Uptown West
May 2018 – July 2019
Maintenance Assistant / Maintenance Supervisor ZRS Management - The Ava
October 2011 – May 2018
Education
Escuela Comercial Camara de Comercio ECCC
Mexico City, Mexico
September 1995 – July 1999
●Accounting Degree
Skills
●Strong interpersonal skills and ability to adapt to a quickly changing team environment.
●Strong planning and organization skills. Ability to organize and prioritize work / jobs.
●Knowledge on electrical and general maintenance, as well as, repair skills.
●Basic knowledge of building trades, such as, plumbing, flooring, roofing, carpentry, and electric systems, etc.
●EPA certification for heating, ventilation, and air conditioning (HVAC).
●Basic computer skills. Proficient in Microsoft Office, Microsoft Word, Outlook, and Excel.
●Knowledge on property management software such as Yardi and OneSite.
●Professional demeanor. Ability to interact with internal / external customers in a positive and professional manner always.
●Able to problem solve effectively.
●Computer, key machine, Sewer machine, Sink machine, Leak detector, Voltmeter, Manifold gauges, Boilers, Air conditioners, Appliances, Water heaters, Welding torches (A/C), Hand tools, etc.
References
●Paula Shelley
Manager
●Monique Davidson
Manager
●Crystal Park-Romero
Manager
●Daniel Flores
Maintenance Supervisor
●Manuel Chacon
Maintenance Supervisor
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