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Medical Assistant Customer Service

Location:
Queens, NY
Salary:
$22 hourly
Posted:
March 07, 2024

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Resume:

Siyann Smith

Medical Assistant/Receptionist

Queens, NY 11691

ad36m6@r.postjobfree.com

+1-347-***-****

Over three years of experience in providing great customer service administrative assistance and manual support to various industries. Proficient in cash handling, shipping & receiving. Experienced in performing multiple tasks within fast-paced environments. Responds rapidly and appropriately to changing circumstances; evaluate problems, make astute decisions to effect positive change, and refocus on new priorities when needed.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Medical Assistant/Receptionist

360 medical - New York, NY

March 2023 to Present

Ekg test, assisted doctor with procedures, triage, discharging patients, booking appointments, scheduling appointments, answering phone calls, scheduling meetings, drawing blood, taking vitals, ordering surgical and office supplies, answering patients emails, assisting with consultations and more. Security Guard/Fire Guard

Allied Universal - New York, NY

August 2019 to February 2022

Make sure sure sites were safe and secure, surveillance; watch & monitor cameras. Check site or building safety exits, alarms, and all elevators are functioning properly on site. Record hourly updates and report any incidents that take place on shift. Train other guards. Dispatch experience. Medical Assistant

John Hancock Health & life insurance - Goshen, NY

January 2019 to May 2019

Give patient all necessary medication, feedback patient all three meals, assist patient with getting around the house and using the bathroom. Clean up after patient. Assist patient with medication intake. Record and report patient intake and behaviors of changes. Bond with patient. Child Care

Little Wonders Daycare - Brooklyn, NY

May 2017 to January 2019

• Pickup and drop off child to legal guardian at the end and beginning of school

• Teach alphabet, teach words, reading, play learning games, teach sing-a-longs,

• Feed children, assist with bathroom, take children for outdoor and indoor learning activities.

• Clean classroom, prepare snacks, decorate classroom for holidays/ events

• Teaching children expression through movement

Medical assistant

Orange Regional Healthcare - Middletown, NY

September 2014 to June 2016

Check patient vital signs, feed patient, give patient medication, record patient intake, record patient behavior, assist patient with using the bathroom, ekg testing, phlebotomy, receptionist, take patient info, EMR system, check in patients, billing and coding. Certified Medical Assistant

Middletown Park Rehabilitation and Healthcare Center - Middletown, NY September 2014 to June 2016

Check patient vital signs, feed patient, give patient medication, record patient intake, record patient behavior, assist patient with using the bathroom, ekg testing, phlebotomy, receptionist, take patient info, EMR system, check in patients, billing and coding. Medical Assistant/Receptionist

Crystal Run Healthcare - Goshen, NY

December 2014 to May 2016

Check patient vital signs, feed patient, give patient medication, record patient intake, record patient behavior, ekg testing, phlebotomy, receptionist, take patient info, EMR system, check in patients, billing and coding. Scheduling appointments.

Education

Certificate of Career Studies Allied Health in Medical Assistant Career Technical Education Center - Goshen, NY

September 2014 to June 2016

High School Diploma in Nursing

Pine Bush High School - Pine Bush, NY

September 2012 to June 2016

Skills

• Receptionist (6 years)

• Sales Associate

• Phlebotomists

• Ekg (4 years)

• Patient Care (6 years)

• Customer Service

• Team Member

• Medical Receptionist (6 years)

• Phlebotomy (6 years)

• Infection Control Training

• Filing

• Schedule management

• Epic

• Spanish

• Documentation review

• Personal assistant experience

• Medical records

• Medical coding

• Medical billing

• Computer skills

• Home health (6 years)

• EMR systems (5 years)

• Clerical Experience

• ICD-10

• Customer service

• Microsoft Office

• Windows

• Clerical experience

• Front desk

• Medical terminology

• Medical records

• EMR systems

• Epic

• Information management

• Phlebotomy

• Hospitality

• Hospital experience

• Medical coding

• Schedule management

• Vital signs

• Specimen collection / processing

• Analysis skills

• Medical office experience

• Spanish

• Communication skills

• Anatomy knowledge

• Workers' compensation law

• Insurance verification

• Organizational skills

• Medical receptionist

• HIPAA

• Google Docs

• Patient service

• EKG

• Documentation review

• Patient care

Languages

• English - Fluent

• Spanish - Intermediate

Certifications and Licenses

Medical Assistant

June 2016 to Present

Allied health; phlebotomy, EKG, vital signs, medical receptionist, record and schedule appointments. Additional Information

Skills and Capabilities:

• Basic Computer Skills; MS Word, and Excel; Internet Savvy

• Proficient in safety measures in patient care settings and infection control such but not limited to; Proper hand cleaning and sanitizing before and after care, application of personal protective equipment and transition base precautions

• Experience in Medical Billing and Coding; Performed EKG under technician supervision



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