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Los Angeles Customer Service

Location:
Los Angeles, CA
Posted:
March 07, 2024

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Resume:

Angie Briones

**** **** ****** ******, ***. *** Los Angeles, CA 90026

323-***-****

ad36hu@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional with strong administrative and clerical skills and a solid understanding of the importance of accurate claims processing. Pay close attention to detail for accurate and compliant documentation and remain committed to ensuring optimal client outcomes.

• Bilingual – Fluent in English and Tagalog.

• Strong written, verbal, and interpersonal skills for effective communication and documentation.

• Self-motivated, ensuring all tasks are thoroughly completed in a timely manner.

• Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.

• Video Communication Platforms – Zoom.

• Microsoft Office Applications – Word, Excel, PowerPoint, and Outlook; Type 40 WPM. KEY QUALIFICATIONS

Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs Managed Care (HMO PPO POS) Workers Compensation Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04) Front Office Operations Medical Office Procedures Scheduling Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM HCPCS CPT) EDUCATION / CERTIFICATION

Ultimate Medical Academy

Associate of Science Degree – Medical Billing and Coding, 2023 CPR Los Angeles

CPR, First Aid, and AED Certified

WORK EXPERIENCE

Ultimate Medical Academy – Los Angeles, CA 10/2021 – 07/2023 Full Time Student

• Navigated new technology, accessed online computer systems, and utilized available resources.

• Developed, managed, and maintained a budget effectively.

• Remained self-directed and took actions necessary to accomplish academic goals. Full Time Parent– Los Angeles, CA 08/2020 – 10/2021 Homemaker

• Provided encouragement, support, and access to activities that enable the development of skills.

• Developed, managed, and maintained a budget effectively.

• Coordinated and facilitated medical care, meals, and educational and social activities. California Department of Corrections – Los Angeles, CA 11/2004 – 08/2020 Teacher Aide

• Helped students understand what they were to complete and uphold a positive learning environment.

• Used classroom instructional time appropriately and wisely.

• Prepared lesson materials, bulletin boards, displays, exhibits, and equipment.

• Discussed assigned duties with classroom teachers to coordinate instructional efforts.

• Established relationships based on shared responsibility and respect and served as a positive role model.



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