S Shyam Raj Rai

+966********* ad36hq@r.postjobfree.com Damamm, Saudi Arabia 32213

Date of Birth: 6/11/1989 Nationality: Nepalese

WEBSITES,

PORTFOLIOS,

PROFILES

https://youtube.com/@co

ffeelover537

•

SKILLS

• Foam art

• Beverage preparation

• Safe food handling

• Latte art

• Quick learner

• Tamping

• Coffee brewing

• Highly organised

Teamwork and

collaboration

•

Safe food handling

practices

•

• Strong communication

• Just In Time stock control

• Grinder calibration

Flavoured syrup

measurements

•

Espresso machine

operation

•

• Conflict resolution

• Cash register operation

• Speedy and efficient

• Ordering procedures

• Cold drip techniques

• Speciality milk options

• Menu memorisation

Hospitality service

expertise

•

• Sales expertise

• New staff training

LANGUAGES

Nepali, Hindi Native

PROFESSIONAL SUMMARY

Barista knowledgeable in all aspects of coffee shop operations including impeccable customer service, staff management, supply ordering and creating a warm, welcoming environment. Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in- depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.

WORK HISTORY

December 2016 - Current

Barista Assistant, 65degrees, Khobar, Saudi Arabia May 2020 - Current

Barista, 65degrees & Mist roasters, Khobar& dammam, Saudi Arabia Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.

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Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.

•

• Created speciality drinks according to exact customer requests and preferences.

• Studied and re-designed processes to improve quality of coffee and cafe products.

• Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions. Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.

•

Warmly greeted and served customers, promptly processing payments to minimise wait times.

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• Built and nurtured customer loyalty by remembering personal preferences. Thoroughly cleaned and maintained coffee machines, reducing faults and issues for smooth, efficient service.

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• Produced high-volume coffee orders quickly and accurately, meeting customer demand.

• Created speciality drinks according to exact customer requests and preferences. Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.

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Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.

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Updated job knowledge by reading coffee trade publications and participating in educational opportunities.

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C2

C1

English

Proficient

Arabic

Advanced

EDUCATION

November 2009

Slc Pased, Dharan bazar

Shree Sangarmatha, Dharan, Nepalese

ADDITIONAL INFORMATION

Hi sir and ma'am I'm Shyam Raj Rai

I'm doing job in coffee shop in Saudi Arabia

Mist Roasters with I'm being in Saudi Arabia from 2016 still I'm here doing job thanks ACCOMPLISHMENTS

• Redesigned coffee menu for improved readability.

• Won [Award] in [Year].

• Memorized ingredients and recipes for [Number] specialty drinks.

• Developed creative and appealing latte art techniques and instructed coworkers in method.

• Served individually made coffee drinks to over [Number] customers daily.

• Resolved product issue through consumer testing.

• Used Microsoft Excel to develop inventory tracking spreadsheets.

• Documented and resolved [Issue] which led to [Results].

• Supervised team of [Number] staff members.

• Achieved [Result] through effectively helping with [Task]. AFFILIATIONS

• Society of Human Resource Management

• American Society of Safety Professionals

• Project Management Institute

• Freemason

• International Council of Nurses

• Association of Information Technology Professionals

• National Association of Social Workers

• International Association of Administrative Professionals

• American Marketing Association

• American Medical Informatics Association

• APICS – Association for Supply Chain Management

CERTIFICATIONS

• [Area of expertise] License - [Timeframe]

• [Area of certification], [Company Name] - [Timeframe]

• Certified [Job Title], [Company Name] - [Timeframe]

• Licensed [Job Title] - [Timeframe]

• [Area of certification] Training - [Timeframe]

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