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Customer Service Los Angeles

Location:
Carlsbad, CA
Posted:
March 07, 2024

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Resume:

Shannon Issiah

Vista, CA *****

442-***-****

ad36ho@r.postjobfree.com

Professional summary

Eager assistant always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Skills

Self-Confidence Development

Educational Support

Praise and Encouragement

Promoting Good Behavior

Executive Calendars

Managing Multiple Priorities

Administration and Reporting

Scheduling and Coordinating

Shift Coverage

Statistical Data Gathering

Product and Service Knowledge

Transaction Monitoring

Traffic Law Observation

Valid Driver's License

Documentation and Recordkeeping

Customer Service

Loading and Unloading

City and Non-City Driving

Passenger Assistance

Route Determination

Education

June 1987

Locke High Los Angeles

High School Diploma

Work History

August 2022 - Current

Mr.&Mrs Williams - Carlsbad, CA

Private Nanny

Organized and cleaned home after activities by picking up toys and straightening up play room.

Built positive and nurturing environments to support child social and emotional growth.

Played games, worked on puzzles and read books to young children.

Prepared healthy, age-appropriate snacks and meals.

Taught children everyday skills and language.

Monitored schedules to maintain sleeping, eating and school schedules for children.

Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

Facilitated relationships with children and parents by developing caring and structured home environments.

Prepared tasty, healthy meals for children to encourage good eating habits.

December 2020 - Current

Lyft - Vista, CA

Driver

Delivered goods and products to customer on time and in excellent condition.

Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

Coordinated efficient routes to avoid delays and optimize schedules.

Planned and adjusted optimal routes based on traffic and weather conditions.

January 2018 - November 2020

IHHS - Carlsbad, CA

Home Health Care Provider

Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.

Completed household management tasks for clients within private home settings.

Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.

Provided patients with assistance in completing daily tasks, reducing daily burden on family members.

Cooked tasty, nourishing meals for patients to promote better nutrition.

Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.

Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.

March 2015 - January 2018

Dr. Morris - Atlanta, GA

Assistant Manager

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Helped with planning schedules and delegating assignments to meet coverage and service demands.

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Monitored security and handled incidents calmly.



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