KORY C. ERDMANN

**** ****** ***** ***

Las Vegas, NV 89128

725-***-****

ad36fg@r.postjobfree.com

Customer-orientated Bartender/Server with 25 years of experience in hospitality, restaurant and catering industries. Expertise in mixing traditional cocktails. Highly skilled at interpersonal communication and interpreting customers behavior and moods to create and sustain safe bar and dining environments.

Success in building customer and co-worker rapport.

Core Qualifications:

Mixology

Customer Service

Food and Customer Safety

Risk Management

Inventory Management

Workplace Maintenance

Professional Experience:

Bartender Server

01/2014 – Present

Red Robin Gourmet Burgers

Tropical Parkway, Las Vegas, NV

Verified patrons identification to verify age requirements for alcohol purchases.

Served wine, bottled and draft beer and mixed drinks.

Limit issue related to customer intoxication by refusing to serve patrons

Requested taxis or alternate transportation to transport intoxicated patrons home.

Cleaned bar and work area, stocked bar with alcohol, mixers, garnishes and related supplies such as ice, glassware, napkins and straws.

Ordered or requisitioned liquors and supplies to maintain workflows and meet patrons demands.

Bartender, Server

05/2004 – 01/2014

Tony Roma’s

Las Vegas, NV

Mixologist, Server, Certified trainer, Lead employee.

Trained new employees.

Greeted patrons and took food and beverage orders.

Mixed alcoholic and non-alcoholic beverages, including specialty cocktails.

Cleaned and maintained bar area; arranged bottles and glasses to create attractive displays.

Calculated bar tabs and collected and processed payments.

Server -Wine Sommelier, Certified trainer in all areas.

1999 -2004

Olive Garden Restaurant

Las Vegas, NV

Served and recommended menu items for patrons.

Recommended and decanted wine for patrons.

Oversaw training of new employees.

Verified identification for service of alcoholic beverages.

Collected payment from patrons and processed card payments.

Waitress, Cashier, Prep-cook, Dishwasher, Busser, Team Leader

1994 – 2000

Sizzler Steakhouse

Las Vegas, NV

Recommended menu items and Served patrons.

Cleaned and set-up tables.

Assisted Cook in kitchen.

Maintained supply of clean dishes and utensils.

Team leader for various shifts.

Education:

Bonanza High School

Graduate 1997

Certified ServSafe Food Handler

Various Bartender Workshops

Certification for Restaurant Management

References on request.

Contact this candidate