K. SRIKANTH

944-***-****

D.O.B – **.**.****, Email - ad36ci@r.postjobfree.com

Passport No: L5726332 D.O.E 15.01.2024

***, *** ***** ******, ****** NAGAR

CHENNAI - 600 032

. Objective

To acquire a professional position in the organization that can offer me a challenging implementation of skills and will allow growth, personal development and where my experience will help in achieving the company’s goal.

Summary of Qualifications

Strong knowledge of service standards and different types of service

Excellent communication and guest relations skills.

Excellent proactive attitude to work.

Proven track record in delivering quality service.

Strong ability to provide effective leadership to achieving desired goals.

Remarkable organizational and time management skills.

Knowledge of food and beverage preparation methods

Knowledge of health department rules and regulations

Knowledge of liquor laws and regulations

Professional Experience

Manager Operations May 2022 – January 2024 Only Coffee Chain of Restaurants, West Mambalam, Chennai 33.

Manager Operations February 2015 – March 2021 Havelock Beach Resort

Havelock Island, Andaman Nicobar Islanads.

General Manager March 2009 – November 2014 Hotel Centre Point

Bal Chandra hotels private Ltd, Sholinganallur, Chennai.

Joined in the Project Stage & Opened the hotel

●To Coordinate along with interior consultant.

●Ordered the Basic requirements for the entire departments in the hotel.

●Recruitment of adequate staffing from the project stage.

●Finalizing the quotes from the Vendors.

●Ordering the equipments involved in the entire departments.

●Finalizing the Signage of the Hotel.

●Coordinating for getting Licenses at the earliest

●Finalizing with STP plant.

●Implementing the Marketing strategy to develop the hotel.

●Implemented SOP’s for smooth operations

●Maintaining adequate staffing at pre opening of a hotel

●Conducting daily morning meeting with Hod’s to coordinate.

●Updating the financial position to improve the business and to clear the debts.

●Overall cost control on all the departments.

Food and Beverage Manager, November 2003- March 2009

Hotel GrandOrient, Empee Group of hotels, Anna Salai.

Responsibilities

Directed and organized the activities of the food & beverage departments.

Maintained and retained the high standards of food and beverage quality & service.

Maintaining the adequate staffing & increase maximum revenue

Maximized profits by delivering an outstanding customer service.

Planned and directed the operations of administration and planning of food & beverage department.

Oversee the different operations of the food and beverage outlets.

Managed and over look the schedule and training of staff in the department.

Conducting food festivals periodically

Coordinated, supervised, and directed all aspects of the F&B outlets.

Overall cost control of food & beverage outlets

Assured and obtained the success of all banquet events.

Maintained and obtained profitable operations and high quality products and service levels.

F & Beverage Manager, January 2001 - November 2003 Hotel Shelter

F & B Service Captain, December 1996 - January 2001 Hotel Ambassador Pallava

Narang group of hotels, Egmore- 8.

Hotel Operational Trainee, May 1996 - December 1996, Hotel Savera

Steward, December 1991 – August 1992, Hotel Park Sheraton, Welcome group

Education

(M.B.A.) Integrated, 2014

Madras University, Chennai

Diploma in Hotel Management, 1996

M.G.R. IHM&CT, Chennai

Craft Course in F & B Service, 1992

IIHM&CT, Chennai

H.S.C, 1990

Govt. Higher Secondary School,

Chennai – 44.

Place: Chennai

Date: K. SRIKANTH

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