Front Desk Entry Level

BM

BRITTANY MCDONALD

*******************@*****.*** 432-***-**** Midland, TX 79707 WWW: Bold Profile High-energy culinary professional bringing exceptional leadership and planning abilities. Dedicated to improving team performance and meeting high standards for taste and presentation. Results-oriented and hardworking with excellent multitasking skills and focused mentality.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor.

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Weekly menu preparation

Food safety understanding

Preparation oversight

Opening and closing procedures

Critical thinking

Multitasking

Computer skills

Teambuilding

Reliable & trustworthy

People skills

First Aid/CPR

Active listening

Good work ethic

Organizational skills

Proper Storage Procedures

Biohazard Waste Disposal

Sanitation and Sterilization

Drawing Blood

Vacuum Tube and Syringe Use

Written and Verbal Communication

Business Operations Understanding

Multi-Line Telephone Skills

Recordkeeping and Bookkeeping

Verbal and Written Communication

Administrative Support

Positive Attitude and Energetic

Microsoft Office Suite

Customer Service

Visitor and Customer Relations

File Management

Bookkeeping

Data Entry

Office Management

Summary

Skills

Experience

Courtyard by Marriott Midland, TX

Bistro Admin Supervisor

01/2022 - Current

Oversaw restaurant maintenance and cleanliness, assigning tasks to individual team members in alignment with operational and customer needs.

Trained servers on menu items, food and beverage pairings, ingredients and service standards.

Delegated work to staff, setting priorities and goals. Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality. Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.

Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared. Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Served visitors by greeting, welcoming and directing to appropriate personnel.

Answered and directed incoming calls using multi-line telephone system. Updated and recorded customer or client information to maintain accounts.

Processed payments and updated accounts to reflect balance changes. Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules. Oversaw office inventory by restocking supplies and submitting purchase orders.

Greeted customers, answered general questions and directed to appropriate locations.

Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.

Scheduled appointments and maintained and updated appointment calendars.

Stripes Convenience Store Midland, TX

Sales Associate

04/2021 - Current

Collected payments and provided accurate change.

Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Helped customers find specific products, answered questions and offered product advice.

Trained new team members in cash register operation, stock procedures and customer services.

Reviewed files, recordings and other documents to obtain information to respond to requests.

Warren CAT Odessa, TX

Receptionist

03/2020 - 06/2022

Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Scheduled and confirmed appointments.

Greeted visitors and provided them with assistance. Provided excellent customer service at all times while interacting with both internal and external customers.

Maintained a neat reception area by organizing materials and tidying up furniture.

Answered and directed incoming calls using multi-line telephone system. Served visitors by greeting, welcoming and directing to appropriate personnel.

Maintained daily calendars, set appointments with clients and planned daily office events.

Midland College Midland, TX

Some College (No Degree) in Phlebotomy

12/2021

Midland College Midland, TX

GED

01/2010

Midland College Midland, TX

Some College (No Degree) in Office Assistance

Education and Training

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