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General Manager Customer Service

Location:
Detroit, MI
Posted:
March 08, 2024

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Resume:

Jasmine Braxton

Cashier

Detroit, MI *****

ad368s@r.postjobfree.com

+1-248-***-****

Willing to relocate to: California City, CA - Miami, FL - Texas City, TX Work Experience

Assistant General Manager

Wendys Restaurant - Warren, MI

August 2016 to Present

• Cooperating with the general manager, and assisting with anything from project planning to staff management.

• Nurturing positive working relationships with staff.

• decision-making, planning, staffing, directing and controlling..

• Prepare bills for food, using cash registers and accept payment or make change.

• Cook food or prepare food items, such as sandwiches, salads, and milkshakes, using standard formulas or following directions.

• Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.

• Balance receipts and payments in cash registers.

• Maintain sanitation, health, and safety standards in work areas. Packer/Quality Control

AJM Packaging - Allen Park, MI

January 2018 to January 2019

I made sure the product was in the right quality for customers Shift Leader

Popeye's Restaurants - Warren, MI

November 2014 to January 2018

Making sure my team member had everything they need to have a productive and positive day. I also over saw everything and assist in anyway possible

Customer service

Forman Mills - 4 years

March 2011 to March 2015

Customer Service Associate

FORMAN INDUSTRIES - Detroit, MI

March 2011 to March 2015

Greet customers and to ensure products were suitable for sale Cashier

Walgreens - Highland Park, MI

October 2013 to August 2014

• Greet customers entering establishments • Issue receipts, refunds, credits, or change due to customers.

• Assist customers by providing information and resolving their complaints.

• Receive payment by cash, check, credit cards, vouchers, or automatic debits.

• Establish or identify prices of goods and tabulate bills using cash registers, or optical price scanners. Child Care Worker

Department of Human Services - Detroit, MI

May 2011 to January 2013

• Maintain a safe play environment.

• Dress children and change diapers.

• Observe and monitor children's play activities.

• Communicate with children's parents or guardians about daily activities, behaviors, and related issues.

• Sanitize toys and play equipment.

Education

Associate in General Studies

Wayne County Community College - Detroit, MI

September 2017 to Present

High School Diploma

Osborn High School - Detroit, MI

Skills

• Receptionist

• Packaging (4 years)

• Childcare

• Shipping & Receiving

• Quality Control

• Assembly (4 years)

• Basic math

• Warehouse Experience

• Cleaning Experience

• Order Picking (4 years)

• Shift Management

• Food Preparation

• Materials Handling

• Load & Unload (4 years)

• Machining

• Pallet Jack (2 years)

• Quality Inspection

Certifications and Licenses

First Aid Certification

CPR Certification

Food Handler Certification

Assessments

Retail customer service — Proficient

March 2022

Responding to customer situations in a retail setting Full results: Proficient

Security guard skills — Expert

November 2022

Assessing risks, enforcing security standards, and handling complaints Full results: Expert

Management & leadership skills: Impact & influence — Proficient April 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Work style: Reliability — Proficient

March 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Attention to detail — Proficient

May 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Warehouse safety — Proficient

November 2022

Using safe practices in a warehouse setting

Full results: Proficient

Supervisory skills: Motivating & assessing employees — Familiar September 2022

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Familiar

Forklift safety — Familiar

September 2022

Best practices and safety hazards in forklift operation Full results: Familiar

Work motivation — Proficient

September 2022

Level of motivation and discipline applied toward work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Able to multi task and adapt to a changing work environment. A team player but capable of working alone.



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