April Ragsdale
Harmony, NC *****
*****************@******.***
1. "I increased customer satisfaction by 25% by implementing a new customer service process." Authorized to work in the US for any employer
Work Experience
Manager
Extra Space Storage - Winston-Salem, NC
June 2000 to January 2024
Customer service walkthrough cleaning units
Executive Secretary
Avobus medical - Statesville, NC
February 1998 to June 2000
Quickbooks, phone calls, customer service
Education
Associate's degree in Mortuary Science
Tidewater Community College - Norfolk, VA
May 2002 to August 2004
Associate’s in Business
Germanna Community College - Culpeper, VA
May 1991 to August 1993
Skills
• Food Preparation
• English (10+ years)
• Microsoft Word (10+ years)
• Cashiering (10+ years)
• Leadership (10+ years)
• Cleaning Experience
• Food Service (10+ years)
• Cash Handling (10+ years)
• Data entry (10+ years)
• Typing (9 years)
• Customer service (10+ years)
• Microsoft Powerpoint (10+ years)
• Food Safety
• POS (10+ years)
• Accounting (10+ years)
• Microsoft Excel
• Food Handling
• Food Production
• Organizational Skills
• Merchandising
• Management
• Microsoft Office
• QuickBooks (6 years)
• Computer Skills (10+ years)
• Retail Sales
• Commercial Cleaning
• Meal Preparation
• Cooking
• Bookkeeping
• Accounts Receivable
• Office Management
• Accounts Payable
• Financial Report Writing
• Serving Experience
• Kitchen Experience
• Clerical Experience
• Microsoft Outlook
• Personal Assistant Experience
• Recruiting
• Sales
• Customer service
• Leadership
• Windows
• Personal assistant experience
• Tax experience
• Retail sales
• Accounting
• Cash handling
• Typing
• Accounts receivable
• Bookkeeping
• Office management
• Accounts payable
• Clerical experience
• QuickBooks
• Front desk
• Medical records
• Cash register
• Merchandising
• Documentation review
• Guest services
• Payroll
• Property management
• Salesforce
• Financial report writing
• Google Docs
• CRM software
• Marketing
• Analysis skills
• Scripting
• LIHTC
• JD Edwards
• Hospitality
• Social media management
• Training & development
• Team management
• Adobe Acrobat
• NetSuite
• Oracle
• GAAP
• Accounting software
• Microsoft Publisher
• Medical office management
• Animal restraint
• SAP
• SAP CRM
• Supervising experience
• Virtualization
• Software troubleshooting
• Computer hardware
• Desktop support
• IT
• VPN
• General ledger accounting
• General ledger reconciliation
• Balance sheet reconciliation
• Sage
• Construction
• Fair Housing regulations
• Property leasing
• Dental office experience
• Microsoft Office
• Management
• Communication skills
• Continuous improvement
• Veterinary experience
• HRIS
• ATS
• Technical accounting
• Customer support
• Filing
• Negotiation
• Search engines
• Product development
Certifications and Licenses
Driver's License
Certified Notary Public
Additional Information
Veterinary secretary bookkeeper