Juana Garfias

***** ***** ***** *****, *** Caney, TX 77357 281-***-**** ad3662@r.postjobfree.com

Skills & Abilities:

– Bilingual in English and Spanish - Read, write, and speak fluently.

– Proficient in Professional Administration.

– Supervisory experience.

– Strong organization skills and multi-tasking abilities.

– Ability to meet deadlines and work under pressure.

– Ability to prioritize and work independently.

– Ability to maintain confidentiality.

– Strong analytical and quantitative skills.

– Excellent oral and written skills.

Talent & Recruitment Supervisor, Beusa Energy, LLC 8/2021-7/2023 The Woodlands, TX

● Supervise, lead, and manage the Recruiting and Talent team in maintaining internal tools and resources via our main communications channels which include the Company’s intranet and MS SharePoint.

● Engage in high volume recruitment of Operations management and field vacancies.

● Manage and participate in assigned special projects, such as enhancing and updating training materials, processes, services, or technology to support Talent Acquisition goals.

● Perform full range of supervisory responsibilities which may include but not be limited to interviewing, hiring, coaching, and developing employees; planning, assigning, and directing work; performance management.

● Provide both in-person and remote training and coaching to Talent Acquisition Team.

● Manage full cycle recruitment at the executive, senior manager, and professional level across the enterprise.

● Leadership - Effectively communicate and guide teams to complete programs and tasks and implement strategies.

● Embrace and drive the development of corporate professionals.

● Influence team to achieve defined objectives and strategies.

● Consult with client leadership and employees, providing HR guidance when appropriate.

● Engage throughout the full employee life cycle including on-boarding, performance management, learning and development, compensation, and workforce planning and off-boarding.

● Develop recruiting strategies. This may include job posting optimization, recruiting marketing channel development, job board procurement, digital and non-digital employment marketing, comprehensive recruitment campaign planning, talent planning, etc.

● Drive an organizational culture of data integrity and compliance through the requisition, application, interview and hire process.

● Implement and manage Talent Acquisition processes that align with evolving needs.

● Develop and deliver the strategic direction of candidate experience journey from pre-applicant to day one of on-boarding.

● Provide training, best practices and resources to Recruiting and HR functions to deploy throughout the company.

● Lead the team’s strategic partnerships with recruitment marketing vendors (LinkedIn, Indeed, Career Builder, Glassdoor, and more)

● Continuously lead in progressive talent acquisition strategies; combines traditional talent acquisition techniques

(applications, cold calls, and internal promotions) with innovative strategies (social media, e-job fairs, College Forums, Referral Programs, etc.)

● Constantly perform internal and external research and benchmarking to adapt best Talent acquisition practices to continuously raise the level of recruitment service to the company.

● Analyze trends and metrics in partnership with the hiring managers to develop solutions, programs, and policies.

● Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.

● Administers the process for new hires, promotions, transfers, and separations.

● Establish relationships with external organizations such as student organizations, high schools, military bases, diversity sources etc.

● Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.

● Ability to keep information confidential.

● Excellent time management skills, ability to work independently, self-motivated, meticulously detail oriented, excellent organizational skills, and ability to prioritize and meet deadlines with a sense of urgency and accuracy.

● Ability to remain flexible and adapt to change.

● Ability to function well in a fast-faced and at times stressful environment.

● Ability to maintain composure in addressing stressful and/or challenging situations.

● Proven track record of reliability and responsibility.

● Troubleshooting and analysis, probing and problem solving, project management.

● Frequent travel to and work from applicable client sites as needed.

● Provide administrative support and perform customer service functions by responding to employee inquiries and requests.

● Assists with the preparation and maintenance of the employee handbook.

● Assists with the maintenance of employee master files by accurately recording changes into ATS software and compiles reports from database.

● Assists in maintaining accurate and complete employee files.

● Maintain integrity and confidentiality of employee information and employee files in compliance with company guidelines scheduling interviews, drafting offer letters, etc.)

● Domestic travel to operating sites, as business conditions dictate.

● Partners with leadership to develop and share best practices to attract talent and grow the pipeline organically and through internal/external referral programs.

● Develops and implements policies and procedures in accordance with state and federal laws relevant to employment.

● Strong interpersonal, relationship building, and consultative skill.

● Ability to evaluate priority and multi-task accordingly.

● Ability to work within established time frames with limited supervision.

● Ability to effectively present information and respond to questions from employees or potential candidates.

● Ability to create reports and write business correspondence.

● Strong Business Acumen and business analytical skills

● Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

● Demonstrated success in measuring and quantifying Talent Acquisition contribution to the business which may include but not limited to scope & volume indicators, level of satisfaction measurement, business impact, return on investment, and intangible benefits.

● Work with my direct reports to identify regional needs and proactively source candidates for specific markets.

● Participate in recruiting activities as needed to support recruitment needs in assigned areas.

● Plan the interview and selection process within assigned Zone, including screening calls, in-person/virtual interviews, and Operations interview process.

● Determine candidates’ technical competence, applicable background and skills, and cultural fit.

● Partner with Operations to prepare pre-employment background and reference checks, create offer letters, and extend offer packages, including negotiation around compensation and job terms and conditions.

● Collaborate with Operations to support candidates through on-boarding to ensure a best-in-class candidate experience.

Recruitment Compliance Analyst, Temp Financial Services 07/2020 – 09/2020 Houston, TX – Full Time – 40 hours a week (Contract Work)

● Researched regulations by reviewing regulatory bulletins and other sources of information.

● Maintained rapport with regulatory personnel by arranging continuing contacts, resolving concerns.

● Maintained quality service by establishing and enforcing organization standards.

● Posted jobs on different job sites such as Monster, Craigslist, Jobspax, etc.

● Sourced for potential candidates to fill vacant positions within the company.

● Completed the full-cycle on-boarding paperwork for all candidates.

● Conducted training for all new hires and rehires.

● Entered hours worked in to Paylocity for employees.

● Created and updated Standard Operating Procedures.

● Worked closely with supervisors and managers to fill vacancies in a moment’s notice.

● Made sure all new hires and rehires complied.

● Made phone calls to schedule potential candidates to go into the office to fill out the applications. Correctional Officer III, Texas Department of Criminal Justice 01/2020 – 07/2020 Dayton, TX – Full Time – 50 hours a week

● Perform moderately complex correctional work involving the care and custody of offenders.

● Work involves the direct supervision of offender work groups in their daily assigned duties; preventing escapes; and maintaining discipline in conformance with strict rules, regulations, and standard operating procedures.

● Work under general supervision with moderate latitude for the use of initiative and independent judgment.

● Assume a high level of responsibility for the care and custody of assigned offenders through knowledge of and adherence to laws, rules, regulations, and standard operating procedures governing the Texas Department of Criminal Justice (TDCJ).

● Search for contraband and provides security; counts, feeds, and supervises offenders in housing, work, and other areas accessed by stairs; and maintains security of assigned areas involving long periods of sitting and standing, climbing stairs and ladders to reach assigned areas, and working at heights.

● Provide custody and security of offenders including observing actions of offenders, squatting, and bending to conduct “pat” and “strip” searches of offenders, restraining and securing sometimes assault offenders, and transferring and transporting offenders by walking or riding in various vehicles such as trailers, vans, buses, and other forms of transportation.

● Supervise and provides security of offenders performing technical skills such as construction, maintenance, laundry, food service, and in varied industrial and agricultural operations which involve climbing stairs and ladders and climbing around the inside or outside of buildings; works outdoors and indoors without air conditioning; works around motorized or moving equipment and machinery; and is subject to all types of weather.

● Ability to work protracted, irregular, and overtime hours as needed; responds to emergencies, including climbing stairs and ladders while searching for escaped offenders, hearing calls for and calling for help, giving first aid at the emergency site, carrying an injured or unconscious offender or employee various distances to safety up or down stairs and ladders; and uses force and deadly force, including the use of chemical agents and firearms, to control offenders.

● Read, review, and properly applies information found in offender records which is related to the offender’s health and safety and to the security of the facility; provides leadership and technical guidance to other staff; complies with policies, procedures, rules, and regulations; enforces offender disciplinary rules; and prepares and maintains records, forms, and reports.

● Perform a variety of marginal duties not listed, to be determined and assigned as needed. Senior Human Resources Generalist, City of Houston 05/2017 – 01/2020 Houston, TX - Full Time – 40 hours a week

● Worked collaboratively within Human Resources Client Relations as a business partner and point of contact to provide superior human resources services to our clients.

● Participated in Job Fairs, Seminars, and visit professional organizations to help build working relationships and to market the client department's positions.

● Coordinated and executed mass interviews monthly to have an eligible list of names to cut down the on-boarding process for the high turnover positions.

● Developed and implemented computer database to maintain and schedule Drug and Alcohol Testing for promotional candidates.

● Screened criminal background checks to assure the findings are in accordance with the departments Nexxus/Standard Operation Procedure (SOP).

● Coordinated advertising to assist in diversity recruiting efforts through NeoGov.

● Posted open positions, pre-screened applicants, scheduled and conducted interviews and engaged new hires throughout the on-boarding process.

● Utilized Applicant Tracking System; tracked applicants throughout the recruitment and on-boarding process and entered information into Human Resources related systems.

● Composed correspondence, directives, speeches, presentations, etc.; prepared drafts on various departmental matters and edited material as required.

● Maintained organizational staffing reports and generated other recruiting / staffing status reports as requested.

● Assisted with the development and revision and deliverance to the client areas of policies and procedures, as well as recruiting strategies.

● Proactively supported other functions in HR as needed.

● Interacted and visible to all levels of the organization.

● Developed, interpreted, and revised policies and procedures as needed.

● Analyzed and reviewed statistical and other types of data to solve problems and forecast trends.

● Provided administrative support to the Human Resources Directors.

● Effectively managed positions using several Excel reports.

● Strong presentation skills and knowledge of Microsoft office and SAP.

● Planned, organized, and executed biweekly mass hiring events to fill positions with the highest turnovers.

● Scheduled and conducted interviews for our clients. Human Resources Generalist, City of Houston 12/2014 – 05/2017 Houston, TX - Full Time – 40 hours a week

● Responsible for division wide position control management for approximately 500+ Provided administrative support to the Human Resources Directors.

● Effectively managed positions using several Excel reports.

● Utilized Applicant Tracking System; track applicants throughout the recruitment and on-boarding process and enter information into Human Resources related systems.

● Participated in Job Fairs, Seminars, and visited professional organizations to help build working relationships and to market the client department's positions.

● Coordinated advertising to assist in diversity recruiting efforts through NeoGov.

● Posted open positions, pre-screened applicants, scheduled and conducted interviews and engaged new hires throughout the on-boarding process.

● Proactively supported other functions in HR as needed.

● Interacted and visible to all levels of the organization.

● Maintained organizational staffing reports and generated other recruiting / staffing status reports as requested.

● Assisted with the development and revision and deliverance to the client areas of policies and procedures, as well as recruiting strategies.

● Developed, interpreted, and revised policies and procedures as needed.

● Analyzed and reviewed statistical and other types of data to solve problems and forecast trends.

● Followed up with various departments to ensure the process was in compliance with the City of Houston standard operating platform.

● Partnered with division Liaison to prepare and process personnel actions such as New Hires, Rehires, and Promotions to ensure actions are compliant with City of Houston policies.

● Planned, organized and executed mass hiring events to fill positions with the highest turnovers.

● Scheduled and conducted interviews for our clients.

● Provided guidance to Liaison on how to execute actions in a matter that’s fair and consistent.

● Drafted correspondence to prospective employees, division managers, and division liaisons and their respective teams using Microsoft Word.

● Interpreted staffing needs, monitored vacancies, created job postings and screened applications in NeoGov.

● Called applicants to make job offers once the division was ready to make an offer.

● Assisted with on-boarding of new employees and orientation training with a Power Point presentation for new hires.

● Attended job fairs to provide department recruitment with suitable candidates for hire.

● Assisted with special projects as assigned.

● positions such as posting new positions and data collections.

● Partnered with the main City of Houston Human Resources Department to effectively communicate information about benefit enrollment for department divisions. Administrative Assistant, City of Houston 09/2013 – 12/2014 Houston, TX - Full Time – 40 hours a week

● Responsible for division wide position control management for approximately 500+ positions such as posting new positions and data collections.

● Partnered with the main City of Houston Human Resources Department to effectively communicate information about benefit enrollment for department divisions.

● Provided administrative support to the Human Resources Directors.

● Effectively managed positions using several Excel reports.

● Utilize Applicant Tracking System; tracked applicants throughout the recruitment and on-boarding process and entered information into Human Resources related systems.

● Participated in Job Fairs, Seminars, and visited professional organizations to help build working relationships and to market the client department's positions.

● Coordinated advertising to assist in diversity recruiting efforts through NeoGov.

● Posted open positions, pre-screened applicants, scheduled and conducted interviews and engaged new hires throughout the on-boarding process.

● Proactively supported other functions in HR as needed.

● Interacted and visible to all levels of the organization.

● Maintained organizational staffing reports and generated other recruiting / staffing status reports as requested.

● Assisted with the development and revision and deliverance to the client areas of policies and procedures, as well as recruiting strategies.

● Developed, interpreted, and revised policies and procedures as needed.

● Analyzed and reviewed statistical and other types of data to solve problems and forecast trends.

● Followed up with various departments to ensure process was in compliance with the City of Houston standard operating platform.

● Partnered with division Liaison to prepare and process personnel actions such as New Hires, Rehires, and Promotions to ensure actions are compliant with City of Houston policies.

● Planned, organized and executed mass hiring events to fill positions with the highest turnovers.

● Scheduled and conducted interviews for our clients.

● Provided guidance to Liaison on how to execute actions in a matter that’s fair and consistent.

● Drafted correspondence to prospective employees, division managers, and division liaisons and their respective teams using Microsoft Word.

● Interpreted staffing needs, monitored vacancies, created job postings and screened applications in NeoGov.

● Called applicants to make job offers once division was ready to make an offer.

● Assisted with on-boarding of new employees and orientation training with a Power Point presentation for new hires.

● Attended job fairs to provide department recruitment with suitable candidates for hire.

● Assisted with special projects as assigned.

Senior Office Assistant, City of Houston 05/2006 – 08/2013 Houston, TX - Full Time – 40 hours a week

● Acted as a liaison for managers in department and other divisions along with the Human Resources Department.

● Monitored vacancies and interpreted staffing and operational needs.

● Screened applications referred over by the Human Resources Department.

● Scheduled interviews and processed paperwork for recommendations then forwarded to the Human Resources Department to proceed in the hiring process.

● Processed payroll by reconciling time cards daily for staff using the KRONOS system to ensure everyone’s time card was in order and not lacking the necessary hours for the pay cycle.

● Reviewed and coached leadership on how to handle disciplinary actions.

● Composed disciplinary actions for the Superintendent and Assistant Superintendent.

● Produced and maintained expense reports for Superintendent, Assistant Superintendent and Supervisor using Excel and SAP.

● Oversaw quarterly and yearly departmental budget.

● Screened phone calls and forwarded to the appropriate person.

● Handled invoices from vendors to be paid.

● Answered or directed complex questions in management’s absence.

● Coordinated manager's calendar schedule and made appointments.

● Handled all document preparations along with drafting, composure and preparation of correspondence and proofread for accuracy.

● Arranged and coordinated travel schedules, expense reports and reservations.

● Coordinated Outlook calendars for Superintendent and Assistant Superintendent. EDUCATION

High School for Law Enforcement and Criminal Justice – Houston, TX – HS Diploma

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