Business Development Manager
Resume:
Himmat Singh
Solihull
**************@*******.**.**
LinkedIn Profile: https://www.linkedin.com/in/himmat-singh-8635b586
Profile
I am an honest, confident, and highly motivated individual who is interested in pursuing my career within a reputable firm. With 20 years’ experience in sales, I feel I can bring innovative ideas and win consistent business. I have a great insight into IT and Business and am able to communicate at all levels. I work extremely well in a team environment and independently and so I am looking for a Business Development or Account Management position, which offers a real challenge, career prospects, training and is financially rewarding.
Employment History
July 2022- Present Restore Datashred- National Business Development Manager
National/Remote– consultative sales growth/profitability/relationship management of clients for secure Paper/Non paper/Media/Hard drive/ Destruction services.
12 presentations per month maximise sales –new/existing customers, inter group, referrals, cross selling, and penetration to bolster sales impact effectively.
Key systems used, Restore SharePoint- Maximiser, CPS, Enterprise, Service Genie- customers advancements and updated CRM Opportunities.
Responsible to have a set level of prospects & opportunities- Target £400k.
Strategic Orchestrate – Marshall company resources and customer resources to ensure customer satisfaction, growth, and profitability. Pro act
Business Consultant – Use sound business judgement, understand the clients’ needs and how we can help them effectively and profitably meet their strategic goals using our proposed solutions. Pro-active, enthusiastic, creative, and outgoing.
Forecasting revenues on monthly basis and Quarterly growth plans. Work with Marketing campaigns-attend and exhibitor at events- promote services.
Work in collaboration with internal and external customers in the interest of developing long-term mutually beneficial relationships. Involved in Bids/Tenders.
High close ratio- 40%- Longer cycle/quick wins/channel sales/partner sales
Team focused and professional independent approach to customer service.
Dec 2021-July 2022 Chubb Fire Security National Business Development Manager
Consultant solution sales – multisite opportunities UK wide
Sales of FRA, CCTV, Fire alarms, service and monitoring full 360 process
May 2018-Dec 2021 Shred-It Senior Regional Sales Consultant 90 % New Business, 10% Account Management
Consultative New Business and Account Manager of clients in territory for secure Shredding Recycling of paper, IT hardware/software, media, and clothing -All private and public sectors
2018-110%£200K of £180K, - 2019 £235K achieved 130% YTD, 135% Q1 2020
New business appointments 40% Close Ratio 12 appointments close 5 per week New Revenue
Awarded Midlands Sales Executive of the year 2018/2019/2020.
UK Top 5 Sales Executive at Shred it 2018-2020 Year on Year
Key large orders Annualised revenue won value £36K, £22K annual achievement of £180K.
Weekly KPI’s – Working smart- Social networking- Referrals, Full diary management.
Helping businesses improve businesses performance via ISO9001, ISO14001, BSEN15713- and aware of Legislative Data Protection knowledge – Risk Management- Vetted BS7858
Generated large accounts to National Accounts
Senior sales leader- train and part manage of duties to team members.
August 2017- May 2018 British Standards Institution, BSI Group- Regional Business Manager -Midlands 90% New Business, 10% Account Management
Consultative solution sale of world recognised Business Improvement solutions ISO 9001, ISO 14001, OHSAS 18001, ISO 27001, ISO 22301 Certifications/Training courses/Entropy software sales/ - private and public sectors, Legal, Automotive, Aerospace, Food, IT, Education, Construction, Security
Achieved business targets 2017/2018 YTD 133% New business annual target £360K.
Weekly KPI’s 120 dials, 10 Referrals, 8 New appointments, 3 deals 33% close ratio
GDPR awareness and ability to advise on managing risk strategies for Information Compliance 0
Ability to maintain senior working relationships/Directors/MDs/HR/Finance/Quality Managers
Organisational Resilience- embedding Plan-Do-Check-Act to sustain growth, robust solutions, strategically alignment, commercial awareness tools.
Awarded New Hunter excellence at Customer Excellence event 2018.
Report directs into Head of Sales UK – monthly reporting/presentations.
Resourceful and solution orientated-proactive member of UK BDM team and BSI One approach
Initiative to develop and coach New Sales Executives
Key Account Management – up sell services and grow 15% per annum.
Attended sales meetings and conferences as required to share best practice.
Software management for client’s internal applications Entropy, SAP, SALES FORCE
Internal communications with Heads of departments /Operations/Auditors/Compliance
Customer Excellence behaviours
August 2011- September 2017 Shred-It Business Development Manager -90 % New Business, 10% Account Management
Consultative sell Shredding
Achieved growth at 10% EBITDA per annum 2013-/2016-118% -YTD- 140% 2017
New business annual £160K-25 % Close Ratio
Weekly KPI’s 150 dials, 10 Referrals, 12 New appointments, 3 orders to generate new revenue.
Awarded Birmingham Sales Executive of the year 2013/2014/2015/2017.
Follow direction with Sales Manager to ensure sales goals and targets achieved monthly.
Proactive member of Birmingham team -sharing best practice
Mentoring and training new Sales Executives to follow sales model.
Performance- Proven track record of success in achieving Sales targets-
Key Account Management – up sell services and grow 15% per annum.
Internal quarterly yearly presentations to senior management and team – forecasting figures.
Attended sales meetings and conferences as required to share best practice.
Proficient with computer systems and Shred-it’s computer system to maintain a current database of clients, and prospects- SAP, SALES FORCE CRM experienced user
Ability to communicate with CSRs regarding client relations, and potential up sell.
Utilized prime sales time as effectively as possible, make as many contacts and meet as many prospects as possible via network meetings, exhibitions, social media- entrepreneurial flair
Maintain key relationships with Key Accounts to develop and maintain growth of business-
Promote a positive and professional Sales attitude in the office and ensure the high standards required by Shred-it for customer service, security, and environmental consciousness.
January 2010- 2011– Complete Imaging- Business Development Executive- 18 months
Target of 3 new quality business appointments per day for Managed Print Solutions
Speaking with senior decision makers of SMEs to Large Corporate, Blue-chip
Structured KPI targets, in a fast-paced IT Solution software and hardware business sales of up to £60K.
Tenacious drive to succeed and close business and people skills.
Excellent diary management and awareness daily and weekly
New business environment- closing ratio 20%
Managing new incoming and e-mail queries on a range of photocopiers and software
Reliable support of the product suite detail understanding of Sage ACT software
In house and onsite training in showroom to clients and suppliers
Excellent presentations with product demonstrations, meetings, and conferences
Aug 2009 to Dec 2009-Parade Marketing – Business Development Executive- 6 month
March 2001 to Dec 2009 Infinity Sounds-Sales Manager West Midlands Part time-Sundays
Feb 2008 to July 2008 travelling to Northern India - 5 months
June 2007 to Oct 2007- Cyber Computers- Field Sales Executive-Manchester – Contract
Aug 2004 to Oct 2004- British Gas, Blythe Valley Park: Data Control Assistant- Temporary
July 2003 to Oct 2003-Centre Court, Hall Green: Telesales Supervisor- Summer
February 2003 to May 2003, UCI, Solihull: - Ushering and Customer support- Summer
June 2002 to January 2003, River Island, Solihull: - Sales Advisor- Summer
Nov 2001 to Jan 2002, Comet Electrical Retail Park, Solihull: - Sales Executive- Temp
Education and Qualifications
September 2004 to June 2007: University of Birmingham Computer Engineering BEng 2.1
User Centred Design, Practical Design, User Modelling
Supply Chain Management, Corporate Finance and Strategic Management
Computer Networking, Systems Design, Psychology and Ergonomics
MS Office expert user; Photoshop, Adobe Illustrator; C++ Visual Basic, Java
Natural Language Process and Application (English semantics)
2001-2004 Solihull Sixth Form College
AVCE ICT Double Award – (A, B) A Level Media Studies- (B)
1996- 2001, Hall Green Secondary School- GCSE 9 Grades A-C
Leadership/Sales and Business Awareness
Achieved Mentor status to train new Sales Executives 2016
Lead Birmingham/Nottingham sales teams to KPI Targets 2014/15
Working for family business taking responsibility and securing new business
Robot Races- control of service delivery- winning the competition 2006 and 2007.
Teamwork
Lead team in field/internal sales environment hitting sales targets 2012-2024
Charity campaign ‘Smile’ 2004-2007 raising money by performing live music on stage.
Customer Relation
Committed to total Customer Satisfaction- Going the ‘extra mile’ for added value success.
People oriented – believe that people make the difference.
Reliable customer support and advice, recommending solutions to improve security, peace of mind.
Achievements
2022-2023- Neighbourhood Watch- Solihull
2021-2022 Community Work- Midlands
2018-2020 UK Top 5 Sales Executive Shred it UK.
2020 – Boxing For charity UWCB Cancer Research UK
2017-2018- Best New Business Manager Q3/Q4 2017 -BSI Group
2018 – World leading technical UKAS codes achieved
2016- Midlands Sales Mentor –Shred-It
2015- CISP Qualified-internal recognition and Salesforce Training new staff r-Shred-it-
2013/14 Sales Executive of year 2013/14/15 at Birmingham Shred-It
2012- Fatherhood becoming a parent
2012-147% YTD Improvement- Professional Selling Skills Course Accredited, Mentors-Shred
2011- New Sales Executive of Year 2011 at Birmingham Shred-It
2008 (Feb-July) Travelling – Northern India
2007-2012- Volunteering at Community Centre
2006-DJ Hosted Radio shows Burn FM at University of Birmingham
2004/05 Volunteer for Charity Smile- raising funds for third world countries.
2003 Cricket Team Captain Sixth Form College
Nationality: British
Driving licence: Full, clean
Hobbies & Interests: Gym enthusiast and keen on various sports
Reference: Available on request
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