RESUME

SANKHYA GHOSH

967-***-****

D.O.B-**/**/***3

Harimohan Chatterjee Road, Agarpara, Kolkata-58. W.B, India ad361f@r.postjobfree.com

CAREER OBJECTIVE:

To succeed in an environment of growth and excellence and earn a job abroad which provides me job Satisfaction and self-development and help me achieve personal as well as organization goals.

SKILL HIGHLIGHTS:

1) Ticketing and customer support 2) Strong decision maker 3) Complex problem solver 4) Innovative. 5) Service-focused.

WORK EXPERIENCE:

Travel A-Z (10/2010- 02/2015)

Travel executive . Looking after air, package,des i gning international and domestic tour package Develop project concepts and maintain optimal workflow. Worked in various portals for visa and passport and booked various car and hotel for the satisfaction of clients. Carry out quality assurance tests to discover errors and optimize usability.

Caravan travels (09/2015-05/2017)

Travel executive: Booked ticket in Amadeus and booked various online hotels and various visas of various countries. I have used a lots of portals. Such as Travelboutique,Via,SDS Holidays,Rezlive, Red apple etc. From the ticketing point of view I have used travelboutique as well, Emirates, Jet airways, Indigo, Spice jet, Easy Jet,Jet Blue plus etc and many more.

Grassoportal.Com (06/2017-02/2019)

Travel and business development: I used to book ticket from Galileo and book various tour packages and look after the sales part of the portal gave training to various sub agents. Gozo Cab (03/2019-09/2020)

Travel and business development: Booked itineraries, booked seats for various customers, booked tickets from various portals. Looking after new clients.

Startek (09/2020-03/2022)

Customer care executive: Taking calls of various customers. The process of Flipkart. Due to the effect of corona pandemic the process rammed down.

Birdres technologies pvt ltd, Amadeus (02/2023-till now) Travel back office executive: Looking after the sales and support of travel accounting software. Whose name is Cashx.

Education:

Bachelor of Tourism Studies, 2009

IGNOU (Vidyanagar College)

Masters of Tourism Studies, 2016

IGNOU.

Certification:

IATA (International air transport association), 2009 STEPS.

Expected Salary: According to the market rate.

Signature:

Date:

Place:

1. SALARY: TAKE HOME INR 25000

PROFESSIONAL QUALIFICATION:

COURSE INSTITUTE PERCENTAGE YEAR OF PASSING

CITA BENGAL

YOUTH

COMPUTER

B 2006

FRENCH

JUNIOR

RAMKRISHNA

MISSION

60% 2006

IATA STEPS 85% 2009

.

EDUCATIONAL QUALIFICATIONS:

CLASS NAME OF

SCHOOL

BOARD PERCENTAGE PASSING

YEAR

10( COMMERCE) ST XAVIERS

INSTITUTION

ICSE 54% 1999

12(ARTS) BHOLANANDA

HIGH

SCHOOL

NIOS 50% 2006

B.T.S(TOURISM) VIDYASAGAR

SMRITI

MANDIR

IGNOU 55% 2009

M.T.M

(TOURISM)

VIDYASAGAR

SMRITI

MANDIR

IGNOU 60% 2016

TRAININGS:

.G.D.S in AMADEUS system, GALILEO. System.

IT SKILLS:

Familiar with Microsoft Office, Excel and PowerPoint, Dos and Internet

PERSONAL PROFILE:

Father’s Name:DIPAK GHOSH

Mother’s name: LT IRA GHOSH

Date of birth:19.03.1983

Sex:MALE

Marital Status:MARRIED

Nationality:INDIAN

Language known: Bengali, English, Hindi, French (Fluently) SUMMARY OF SKILLS:

Hardworking,

Ambitious,.

.

PERSONAL INTRESTS:

Collecting stmaps, exploring to various new places. Photography. DECLARATION:

I hereby declare that the above information and particulars are true and correct to the best of my knowledge and belief.

Place: KolkataSANKHYA GHOSH

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