Jeanetta Berry

Cell: 219-***-****) ad360s@r.postjobfree.com

SUMMARY

Energetic professional with over 20 years in the business and finance industry working in the public and private sector of providing excellent project coordination and strategic solutions with outstanding vendor management and contract negotiation skills that includes and not limited to ordering building supplies, watching P&L. Excellent administrative and interpersonal skills, with ability and confidence to effectively interface with senior management and associates within all levels of the organization. Performed a variety of auditing, control, and public assistance duties relative to the preparation, payment, and collection of variety state taxes in an efficient and effective manner with the highest level of customer focus and accuracy Able to lead and mentor team members to improve overall operations and achieve set goals.

PROFESSIONAL SKILLS

Budget Management Event Planning Calendar Management Workday New Hire Orientation Microsoft Word, Excel Outlook Vendor Management Account Payable& Receivable Management Travel Coordination. Project Management Expense Management Workday Oracle PeopleSoft Payroll

EXPERIENCE

SAM’S CLUB FULIMENT CENTER, Matteson, Illinois

General Manager Assistant 2019 to 2024

Maintained schedules, planned events, coordinating meetings, and conferences for the Fulfillment Center Staff. Owned and managed conference room coordination and room calendar management. Conducted clerical duties, including filing, office management, responding to emails, preparing documents and presentations using graphics, graphs, and internal information and platforms. Typed meeting notes, creating conference agendas and minor content curriculum creation. Scheduling cost effective travel arrangements which include airfare/hotel/ground transportation for General Manager, and Senior Leader(s) as needed. Coordinated closely with Workforce Management, Recruiting, Maintenance, Human Resources, and other teams within the FC. Maintains accounts by checking accounts according to compliance procedure, verifying contract information prior to paying bills from vendors, keying credits, and paying back debits to and from vendors. Distributed expense and sales information by preparing, keying entries, analyzing reports for journal account reports.

Processed daily receipts ensuring prompt and accurate recording of payments to customer accounts.

Monitored daily e-mail inbox and address inquiries timely and accurately.

Reconciled daily cash receipts against appropriate GL.

Researched and addressed unapplied and unallocated receipts.

Researched and resolve d discrepancies to ensure that the

Customer Relations Specialist and Business Development team to resolve unapplied payments.

Established and maintained effective and cooperative working relationships with the Customer Relations Team, internal sales, and sales management.

CHALLENGER GRAY & CHRISTMAS, Chicago, Illinois

Word Process 2017 to 2024

Formatted resumes for client review. Incorporated client edits into resumes. Followed up with coach /client regarding missing/ requested information to complete resume. Worked with Proofing Department to finalize client resume. Emailed final resume for approval. Ensured final approved document is uploaded to client management system. Prepared client training materials. Provided status of workload when requested. Worked as part of team on group resume projects.

INDIANA DEPARTMENT OF REVENUE, Merrillville, Indiana

Assistant Tax Analyst Supervisor 2014 to 2017

Provided assistance to taxpayers by phone or by mail; advises, instructs, and furnishes information with respect to taxes collected by the State Revenue Department (Sales, withholding, income, county innkeepers, food and beverage, motor vehicle, corporations, motor fuel and special taxes); Reviewed various Department of Revenue tax returns and contacts taxpayers concerning errors, delinquencies or over payments. Ability to compute penalty and interest on delinquent taxes. Placed holds and resets holds on liabilities. Established payment plans for a taxpayer or business, according to procedure, as appropriate; Processed payments for a variety of tax types electronically utilizing the E-pay or INTA Pay system or through incoming mail; Ability to review Processing Review Items (PRIs) to allow or disallow refund request at PRI level; Ability to key in Schedules and W2s for Individual taxpayers;

INDIANA DEPARTMENT OF REVENUE, Merrillville, Indiana

Tax Analyst 2012 to 2015

Aided taxpayers with questions about their taxes, personal and business-related taxes in person and by telephone. Entered all monies into the computer for the department. Prepared letters, forms, correspondence, reports, presentations, etc., duplicates and distributed as directed. Received and distributed incoming mail.

ADDITIONAL EXPERIENCE

PEARSON PROFESSIONAL CENTER, Chicago, Illinois

Test Administrator 2009 to 2012

Ensured a secure exam delivery and superior customer service in a comfortable friendly environment. Checked in examinees, verified identification, and explained the exam process. Communicated with internal technical support to investigate and fix technical issues.

JACKSON HEWITT, Hammond, Illinois Tax Preparer/Processor, 2008 to 2010. Transmitted all electronic income tax returns to the IRS. Maintained reports for acknowledgement of tax returns. Issued and printed client checks for office delivery. Collaborated with co-workers to resolve tax issues for clients. Resolved customer complaints.

LIBERTY TAX SERVICE, Hammond, Illinois, Tax Preparer/Office Manager 2006 to 2008. Prepared federal and state income taxes and processed deposits. Developed ability to work in a demanding environment. Trained new employees and monitored performance. Maintained all record keeping procedures without error. Completed daily office volume and receipts reports.

H&R BLOCK TAX SERVICE, Chicago, Illinois, Tax Preparer/Processor/Office Manager, 1997 to 2006. Prepared federal and state income taxes. Taught H& R Block income tax classes. Processed returns electronically. Collaborated with co-workers to assist them with problematic returns, addressed customer issues and resolved customer complaints. Prepared and maintained records of various training programs.

EDUCATION

University of South Florida Muma College of Business, Diversity, Equity and Inclusion in the Workplace, Certificate, 2021

University of Phoenix, Phoenix, Arizona, Associate of Applied Science, Healthcare Administration,

2011

Northwestern Business College, Bridgeview, Illinois, Medical Billing Certificate,

2005

Malcolm X Business College, Chicago, Illinois, Microsoft Office User Specialist: Certified in Word, PowerPoint,

2002

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