Confidential

PRADEEP VIRK MBA, PMP, ITIL, SAFe

GTA, Ontario Canada 647-***-**** ad3603@r.postjobfree.com TRUSTED SENIOR IT LEADER

Director of IT • IT Program Manager • Director of PMO • Program Manager Consultant Budget Planning • Team Execution • Project/Program Management • Resource Planning Integrations • SAP Commerce Cloud • Salesforce

CAREER HIGHLIGHTS

10+ years of IT project/program management experience - budgets of $15M+, superior analytical skills

10+ years responsibility in a technology consultancy with demonstrated track record

Systems integration, high quality project delivery and client satisfaction

Success in building and managing executive (C-Suite) relationships

Ability to drive proposal, pricing, and contracting for multi-faceted client initiatives

Manage P&L and financial accountabilities

PMO Leadership, Relationship, Negotiation, ROI analysis, Process, Vendor, Change & Release Management

ITIL, Service Delivery, Regulatory compliance, ISO 9001, COBIT

Progressive management experience, leadership and global team building

Experience in Agile, DevOps, Cloud, etc.

EXPERIENCE

Sr. Program Manager consultant, CGI Inc. Canada April 2021 – Present SAP Commerce Cloud (Hybris)

IT Modernization, lead and drive strategic initiatives

Maintain overall accountability for revenue, delivery, and P&L

Lead and manage targeted revenue, profitability and recruit, foster team’s capabilities

Led a team of 15 members locally and additional members globally as required

Take a lead role in managing delivery of high-end consulting services to complex organizations

Drive quality of delivery, customer satisfaction and fortify strategic alliances Sr. Project Manager, Giesecke + Devrient, Markham May 2017 - April 2021 SAP and EMV

Trusted Manager with Executive level responsibilities; added transparency to projects, optimized strategy, operational requirements, program roadmaps, product testing, certification and application processes.

Optimized strategies, operational requirements, roadmaps, product testing, and certification

Led multiple projects and delivered 50+ EMV migration projects for 25+ financial institutions

Executed migration projects ranging from $100K to $10M with 3 to 18 months in duration

Directed SAP projects; defined and executed SAP integrations improving productivity

Negotiated vendor contracts for operations and planned strategy for large scale solutions

Developed multi-year roadmaps and release plans to iteratively deliver projects on time Program Manager consultant, Shoppers Drug Mart, Toronto Oct 2016 - May 2017 Code Harmonization

Led gap analysis for custom code interoperability and harmonization of a multimillion-dollar project - reviewed, documented business cases, process improvements, risks scenarios, and managed forecasting, operations, and budgets.

Code Harmonization, gap analysis for custom code operability of a multimillion-dollar project

Documented business cases, process improvements, risks scenarios, and managed budgets Confidential

Assessed the technical/business fitness of the application portfolio with associated costs/risks

Led functional and technical specifications documents for various end-to-end integrations. Program Manager, Encore Capital Group, San Antonio, TX May 2015 - Aug 2016 Salesforce, decommission of legacy applications

Led matrix PMO with 7 global project managers, budget of $15 million.

Delivered sales, data warehouse and ERP integrations with 100% data reliability/accessibility

Led Salesforce enhancements and Amazon Web migration with 40% increase in ROI

Optimized a mobile application that increased online sell-through with 90% reduction in calls

Directed multi-functional technology teams with 25+ resources and a budget of $15M

Expanded self-service client portal, enhanced data standardization, best job in record 3 years

Accelerated decommissioning of legacy applications to Cloud with 25% in OPEX savings Program Manager, Afilias Canada, Toronto, ON Mar 2014 - Apr 2015

Executed a large-scale transition of application to new platforms with $500K under budget

Led a team of 25+ business analysts, architects, DevOps, and quality assurance employees

Created solutions for quick ROI, service optimization, and system flexibility Program Manager, Siemens Canada, New Brunswick, NB Apr 2013 - Mar 2014

Directed IT financial planning and analysis for a $150M program

Developed business cases, mitigated risks, and managed forecasting, operations, and budgets

Won over $5M in new revenue in leading project and product proposals increasing profitability IT Project Manager, Jarden Corporation, Fort Lauderdale, FL Jan 2012 - Apr 2013 Salesforce

Led and participated in new business development activities and proposals to increase growth

Engaged in strategic activities, proposal reviews, proposal writing and start-up activities

Achieved Salesforce, SSO, BI integration with dashboards and ecommerce for online payments Project Manager, Ainsworth Inc., Toronto, ON Dec 2000 - Jan 2012

Delivered $2.4M rollout of Salesforce.com, $600K under budget and reduced 35% in costs

Saved over $1M by consolidating storage, delivered cloud-based document management, messaging and collaboration solutions

Reduced inventory losses by 150% by implementing inventory controls and migrating systems

Achieved 100% customer satisfaction and system uptimes, led Disaster Recovery & Planning EDUCATION

Master of Business Administration (MBA), IT Governance, Charles Sturt University, Canada

Bachelor of Arts, Information Technology, Charles Sturt University, Canada

Diploma, Computer Information Systems, Humber College, Canada TECHNOLOGIES

SAP Commerce Cloud (Hybris) iPaaS, SaaS, Cloud computing, Salesforce.com, Azure, ServiceNow, Microsoft Dynamics, Clarizen, Clarity, MS Project, JIRA, Confluence, Team Foundation Server (TFS), AWS, GCP, BOX, COTs, Web applications/services, Service-oriented Architecture (SOA), Dashboards & Reports, SAS, Business Intelligence (BI), Informatica (ETL), ISO Quality Management systems, Business Process Modeling, Product Confidential

Lifecycle Management, Systems Development Lifecycle (SDLC), Active Directory/Exchange, Microsoft SQL, DB2, Eclipse, Waterfall, Agile Development, Scrum Master, DevOps Certifications

PMP, ITIL, ISO/IEC, COBIT, SAFe

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