SUZANNE BAISCH

(H) 469-***-**** ad35z1@r.postjobfree.com 2067 Whispering Cove, Lewisville, TX 75067

My background includes over 20 years of combined experience in admissions, management, and human resources. Understanding the importance of communication at all levels is one of my strengths. Some of my other strengths include:

Possess a thorough knowledge of compliance and regulatory procedures

Ability to perform work with little supervision

Strong managerial, leadership, and recruitment skills

Excellent presentation skills

Recruiter Coordinator / Citi, March 2022 – April 2023

Remote

Performed recruiting coordinator tasks for high volume recruiting

Successfully submitted offer letters, background emails, and fingerprint emails to candidates

Complete onboarding process including I-9 forms

Worked closely with recruiters and management team

Administrative Coordinator/ HR Coordinator ROCKBROOK MEMORY CARE, October 2020-June 2021

Lewisville, Texas

Performed Human Resource activities, including interviewing candidates, background checks and onboarding;

Scheduled family visitation around Covid protocol

Human Resource Generalist, ARGOSY UNIVERSITY, November 2015-January 2018

Dallas, Texas (campus closed)

Stayed current on federal and state policies governing employment;

Sorted job applications, vetted candidates and recommended individuals for key positions;

Led open enrollment sessions with employees on benefit program updates;

Managed employee onboarding, training and development;

Educated job applicants of expected job tasks, compensation and benefits to set clear expectations;

Maintained communication between leadership teams across the organization;

Assistant Director of Admissions, ARGOSY UNIVERSITY, November 2014-November 2015

Dallas, Texas

Conducted meetings with prospective students

Successfully performed grogram matching, followed by application and follow-up;

Assisted the Director of Admissions with admissions computer training, interviewing candidates, and other aspects of the admissions process;

Exceeded conversion goals every month

Sr. Admissions Representative, ITT-TECHNICAL INSTITUTE, January 2013-November 2014

Richardson, Texas (Campus closed)

Conducted meetings with prospective students to determine their motivation and passion for their career choice;

Successfully performed program matching, followed by application and follow-up;

Assisted the Manager of Recruitment with admissions computer training

Exceeded success goals every month

(Continued)

Asst. Director of Admissions, THE ART INSTITUTE OF DALLAS, January 2011-January 2013

Dallas, Texas

Led admissions training on necessary improvements, including proper student advisement, compliance, and problem solving;

Interviewed and enrolled students for campus programs;

Conducted presentations at Open House events;

Consistently achieved enrollment goals

Enrollment Manager, UNIVERSITY OF PHOENIX, January 2006-January 2011

Dallas, Texas

Interviewed and recruited a team of fifteen admissions representatives;

Trained my team in areas of compliance, making effective outgoing phone calls, and conducting successful student interviews;

Increased show rate for setting appointments through telephone observations;

Presented with numerous "Above and Beyond" awards for exceeding job requirements;

Collaborated with business development team and director team to influence critical business growth outcomes;

Executed optimal management strategies to achieve enrollment and success goals for the university

Assistant Director of Admissions, HIGH-TECH INSTITUTE, January 2001-January 2006

Dallas, Texas

Recruited and supervised 10 admissions representatives, reviewing telephone calls to improve conversations and conversions;

Increased student growth by 21%, while consistently exceeding goals for my team and the campus;

Nominated for the President's Club (based on most student starts);

Provided onsite training with representatives, reviewing telephone calls and making recommendations for more successful activity

EDUCATION AND TRAINING

Bachelor of Science Management (BSM) degree

Focus on Human Resources

University of Phoenix, Dallas, Texas

Graduated 2012

Studied Speech and Broadcasting Communications

Southern Methodist University, Dallas, Texas

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