Quality Assurance Service Technicians
Resume:
Jason Lee Scott
**** ** **** *******, ** *****
*.******@*****.***
Summary
Maintenance professional with over 23 years’ experience maintenance and logistics operations directing maintenance programs and supervising maintenance professionals, as well as parts and service technicians. Oriented by the company’s vision and with the goal of ensuring all maintenance efforts enabled continuous operations. Emphasized safety and work being done according to specifications. Reviewed in-progress and completed jobs for quality assurance. Managed shop costs to achieve margin objectives. Ensured appropriate workforce and supplies were available when delegating work to subordinate leaders. Hired, counseled, developed, and discharged all Service Technicians on the team, as necessary. Knowledgeable in all aspects of training development, management, and operations.
Civilian Experience
Wells Industry
Materials Handler
2023 – Current
Building pallets for the shipping of merchandise and ensuring that all the merchandise is properly packed and labeled.
Loading and unloading trucks with pallets jacks.
Assembling furniture for the customers.
Maintaining a clean and safe working environment.
Keeping an inventory of all merchandise entering or exiting the warehouse.
Identifying any missing, lost or damaged materials and immediately notify the supervisor.
Following all company's safety and hygiene policies.
Inspecting machinery to determine the need for repairs and guarantee safety by taking regular care of maintenance.
Working with team members to efficiently complete tasks.
Properly using packaging materials and handling equipment to prevent damage to goods.
Assisting in conducting physical inventories and cycle counts.
Adhering to all warehousing, handling and shipping legislation requirements.
Communicating and coordinating with other departments and partners.
Ramsey
Production Operator/Material Handler
2020-2022
Safely and efficiently operated canning and packaging equipment, cleared jams, changed out packaging components.
Maintained quality of the packaging process and reported issues in a timely manner to the mechanic and supervisor.
Read and interpreted product specifications, ensuring production according to specifications.
Maintained a clean working area, disposing of waste, cleaning floor, work surfaces, and around equipment.
Assisted in inventory management and reported any shortages or discrepancies.
Gurney
Laundry Services
2020 to 2020
Facilitated laundry operations by cleaning, sorting, and delivering laundry for housing units.
Handled and transported material (linen, clothing, rags) utilizing lifting techniques, as instructed per safety regulations.
Sorted, marked, wrapped, and distributed laundry for over 2,000 individuals.
General Dynamics
Stryker Vehicle Mechanic
2019-2020
Performed preventative maintenance checks and services on family of “Stryker” vehicles.
Troubleshooted and corrected malfunctions in automotive systems engine, transmission, cooling, fuel, exhaust, driveline, and suspension using built-in test equipment and manual troubleshooting procedures.
Performed maintenance steps to accomplish repairs including disassembling, removing, and replacing worn/ damaged/defective part(s), adjusting, reassembling, and testing according to specifications.
Read and interpreted troubleshooting and diagnostic procedures and flow diagrams for systems, subsystems, and components.
Lower Colorado River Association
Welding Assistant
2018 to 2019
Assisted Journeyman Welder on all work activities.
Assisted in staging materials and necessary tools to execute each work activity.
Assisted in layout and measuring of materials for repairing and replacing damaged parts of the Lake Bucanin flood gates/dam gates.
Raytheon COB – Morehead Afghanistan
Senior Trainer and Developer
2016 to 2018
Trained/advised the Afghan Army maintenance teams which included advising shop foreman and the mechanics on proper maintenance procedures in repairs and ordering parts, performing services on equipment, and shop safety.
Oversaw the start-up of a maintenance training facility, enabling the Afghan Army to start training their own personnel in vehicle maintenance operations.
DynCorp Intl – Bagram Afghanistan
Mechanic/Maintenance Supervisor
2014 to 2015
Supervised Customer Service mechanics, assigning jobs and projects.
Performed all administrative paperwork to open and close job orders.
Inspected incoming and outgoing equipment to ensure 100% quality assurance.
Maintained activity records and logs regarding equipment and its repairs.
Porter Septic
Equipment Operator
2014 to 2014
Operated and maintained equipment needed for septic tank installation or repair, including backhoe, skid loader, dump truck and vacuum truck.
Alpha 1 Trucking
Hot Shot Driver
2014 to 2014
Operated and maintained 1 Ton truck and 40ft goose neck trailer.
Loaded and unloaded, and safely hauled materiel across the United States.
DynCorp Intl – Bagram Afghanistan
Site Manager
2013 to 2014
Supervised professionals staff members with diversified backgrounds and subject matter experts.
Supervised operations, managed personnel, provided administration, security, logistics and transportation to support operations.
Managed personnel as well as client relations, program growth, and compliance of contractual obligations, company policies, and government regulations.
Achieved strategic short and long-term program objectives and goals.
General Dynamic Land Systems/Info Tree
OPNET Instructor
2012 to 2013
Presented classroom training and hands-on instruction that for all vehicle operators for all 10 variants of an Armored Vehicle.
Instructed, demonstrated, and evaluated U.S. Army soldiers on the New Equipment Training (NET) by presenting classroom, vehicle, and hands-on Instructions.
Provided technical product training programs for field support personnel and customers/clients for the Stryker Family of Vehicles.
Prepared, validated, and recommended changes to the technical sequencing and procedures of the training support packages.
Supported New Instructor Training and Certification sessions as required.
Validated training material and examinations. Conducted On-the-Job Training (OJT).
Developed and prepared course curricula, Program of Instruction (POI), lesson plans, student guides, and audio-visual aids in support of lesson material and examinations.
DynCorp Intl – Bagram Afghanistan
Site Manager
2011 to 2012
Supervised the delivery of services for a contract valued over forty-four million dollars
Supervised twenty professional members.
Supervised operations, personnel, administration, security, logistics and transportation.
Met strategic short and long-term program objectives.
Military Experience
1988 to 2011
United States Army – Various Locations
Retired after 23 years
Battalion Senior Maintenance Supervisor // E-8/MSG – Fort Hood, TX (2009 to 2011)
Managed maintenance operations and supervised all support maintenance on a variety of mechanical equipment.
Planned layout of maintenance shop and facilities.
Supervised production and quality control.
Evaluated work performance and training requirements of subordinates.
Assisted in preparing maintenance policies, technical studies, correspondence, records, planning reports, and special reports.
Oversaw the daily operations of multiple maintenance companies and managed the operation to achieve the lowest operating costs while maintaining high standards in safety and quality performance to achieve budget goals.
Enforced policies and standards.
First Sergeant // E-8/1SG – COB Speicher, Iraq (2008 to 2009)
Supervised and managed a Forward Support Company and all its support operations. Assisted with planning, coordinating, and supervising all logistical activities that supported the Battalion.
Advised the Commander on enlisted Soldier matters to include duty assignments, promotions, military justice, awards, moral, welfare, professional development, and equal opportunity. As the senior maintenance supervisor, supervises, plans, and directs the sustainment maintenance of all wheeled, armament, power generation and utility equipment.
Brigade Maintenance Supervisor // E-8/MSG – Heidelberg, Germany (2006 to 2008)
Managed maintenance operations, reviewed maintenance schedules and parts ordered to make decisions concerning inventory requirements, staffing requirements, work procedures, and duty assignments, considering budgetary limitations and time constraints.
Managed workloads and capacity control to ensure production and shipping schedules were met.
Assured adequate workforce and supplies were available to complete work assignments.
Reviewed and organized staffing plans to ensure they were consistent and adequate for attaining company’s goals and objectives.
Resolved issues regarding supplies, equipment and/or workforce shortages.
Maintenance Control Sergeant // E-7/SFC – FT. Riley, KS (2005 to 2006)
Ensured production and job time records were accurate and complete.
Coordinated and recommended procedures for facility and equipment maintenance or modification, including the replacement of maintenance equipment.
Ensured equipment was inspected frequently and malfunctions or deficiencies were corrected in a timely manner.
Directed the development and implementation of operating and maintenance standards and goals on a unit-by-unit basis in support of the Company’s readiness plan.
Established Quality Control and Quality Inspections methods and measures to ensure high quality work products and a safe working environment, while maintaining processes that improved work output within budget requirements.
Developed and implemented production tracking and quality control systems, analyzing production, quality control, maintenance, and other operational reports, to detect problems.
First Sergeant // E-7/SFC – FT. Riley, KS (2002 to 2005)
Senior Course Manager/Writer // E-7/SFC –Aberdeen Proving Ground, MD (2000 to 2002)
Education/Training
2009 – Fort Hood, TX – Environmental Compliance Officer Course
2001 – Aberdeen Proving Ground, MD – Graduate, Senior Leadership Course
2000 – Aberdeen Proving Ground, MD – Basic Instructor Training Course
1994 – Aberdeen Proving Ground, MD – Graduate, Advance Leaders Course
Reference
Helum Nunez-Morales – 253-***-****
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