Mail Processing Clerk

United States Postal Service - Wilkes-Barre, PA July 2020 to Present

Loads, unloads, and moves bulk mail and performs other duties incidental to the movement and processing of mail.lifting, loading, off-loading and overall moving of bulk mail in postal warehouses.

Nursing Assistant

Geisinger Wyoming Valley - Wilkes-Barre, PA Present

Providing great patient care.

Answering patient calls and determining how best to help them.

Providing physical support for patients or residents with daily activities and personal hygiene, including bathing, dressing, getting out of bed, - using the toilet, walking, standing or exercising.

Turning and repositioning bedridden patients.

Ensuring patients or residents receive appropriate diet by reviewing their dietary restrictions, food allergies, and preferences.

Obtaining a wide range of information from physicians, caregivers and nurses about patient condition, treatment plans, and suggested activities.

Measuring and recording food and liquid intake and urinary and fecal output and reporting changes to medical or nursing staff.

Recording vital signs, including blood pressure, pulse, temperature, and respiration rate as requested by staff.

Examining patients to detect issues requiring medical care, including open wounds, bruises or blood in urine.

Reminding patients to take medications and nutritional supplements.

Noting observations of patient behavior, including complaints, or physical symptoms to nurses.

Stay up to date on CNA training and facility policy and procedure.

Telemetry Monitor Technician

Geisinger Wyoming Valley - Wilkes-Barre, PA Present

Perform various diagnostic tests

Monitoring essential signs such as blood pressure Administering medications required

Educating patients on cardiac issues

They help doctors with various procedures.

They monitor electrocardiograms output and keep the doctor informed

Nursing Assistant

Post Acute Medical - Wilkes-Barre, PA

EVS Housekeeping

Wilkes Barre General Hospital - Wilkes-Barre, PA July 2017 to November 2018

Performs a variety of healthcare environmental services (EVS) duties to enhance the healthcare environment by maintaining the location assigned. Follows special healthcare cleaning and trash handling techniques as required ensuring a professional and appropriate service standard while performing the job. Follows system wide standards as well as department specific service standards.

Responsible for ensuring the very best patient/family/ customer experience by optimizing all customer interactions. Fosters a positive work environment through mutual support and cooperation and adheres to unit specific service standards. Performs duties to support the goals and objectives of Geisinger in its efforts to provide quality patient care and patient satisfaction.

Customer Service Representative

Public Storage - Jersey City, NJ December 2016 to July 2017

Responsible for all customer inquiries and questions

Provide excellent customer service at all times

Follow up to customer inquiries by taking specific action in a timely manner

Troubleshoot equipment and system problems

Problem solve to help customers resolve issues on first call

Enters data from customers into various software programs

Appropriately communicate with upset customers to resolve their inquiries

Thrives as a team player in a fast-paced, high-energy, change-oriented environment

Participates in additional training courses when needed

Performs other related duties and assignments as required and as assigned by supervisor or manager Exercise retention efforts when appropriate

Identify customers who are comparison-shopping and inquiring about contract terms.

Custodian

FedEx Freight - Newark, NJ April 2014 to December 2016

Cleans assigned areas of the facility, including classrooms, hallways, rest rooms, and common areas. Maintains outside areas and grounds as needed or directed, Removes trash.

Assists with snow removal from walkways and other areas.

. Performs seasonal work, such as summer deep cleaning and maintenance.

Sets up for groups and special events or activities by staff or outside usage.

. Performs general maintenance and repair tasks related to the upkeep and operation of the facility and equipment.

Sees to the general security of the facility during shift.

Performs other related duties as assigned or requested.

Education

High school or equivalent in General Studies

Hudson County School of Technology - Jersey City, NJ

September 2009 to June 2011 Skills

• Patient Care • Epic

• Vital Signs • EKG

• Filing

• HHA

• Home Health

• Warehouse Experience • Forklift

• Environmental Services • Meal Preparation

• Commercial Cleaning

Certifications and Licenses

CPR Certification

October 2020 to October 2022

First Aid Certification CNA

Assessments

Work Style: Reliability — Expert

March 2020

Tendency to be dependable and come to work Full results: Expert

Work style: Reliability — Proficient

July 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Cleaner fit — Proficient

July 2021

Measures the traits that are important for successful cleaners Full results: Proficient

Forklift safety — Proficient

March 2020

Best practices and safety hazards in forklift operation Full results: Proficient

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