ERIC OHLIN

ad35vv@r.postjobfree.com 707-***-**** / 623-***-**** Chandler, AZ 85225

Summary

A dedicated worker with experience in retail, food service and tradesman industries. Able to accomplish tasks successfully in a fast-paced, high-energy environment. Able to effectively collaborate with project leaders and implement new orders to facilitate successful service outcomes. Skills

• Customer relations

• Labor management

• Credit card payment processing

• Conflict mediation

• Call center experience

• Communication skills

• Material handling

• Maintenance understanding

• Inventory stocking

• Materials handling

• Multitasking

Experience

Classy Closets Chandler,AZ

Lead Installer – In field

Fabricator – In shop

5/2021 – 12/2023

Handyman and haul away Mesa, AZ

Tradesman

01/2021 - Current

• Installed granite countertops and performed precise measurements for cutting.

• Utilized machinery to cut and shape granite according to specs.

• Provided excellent customer service by interacting face to face with clients.

• Assumed warehouse responsibilities to cover for absent team members.

• Expertly installed and fabricated cabinets to meet client’s needs.

• Operated forklift and other heavy equipment.

• Maintained cleanliness and organization in the workspace.

• Collaborated with team members to fulfill orders and meet deadlines.

• Followed Safety protocols and procedures to ensure a safe work environment.

• Sustained safety protocols while ensuring proper, cost-effective and safe handling usage of equipment and materials.

• Perform general maintenance tasks such as replacing outlets, light fixtures, and plumbing fixtures.

• Completed small to medium repairs, remodeling and single home improvement projects.

• Performed basic carpentry tasks, including installing shelves, hooks, and closet rods to meet customer needs.

• Re-sprayed damaged areas to match original finish, utilizing spray guns to paint small areas and spray booth to finish large surface areas.

• Conducting routine inspections to identify potential issues and make proactive repairs.

Raceway express Mesa, AZ

Manager

05/2016 - 10/2017

• Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.

• Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.

• Greeted and encouraged feedback from customers to implement in-store operational changes.

• Recruited and hired qualified candidates to fill open positions.

• Trained employees on additional job positions to maintain coverage of roles at all times.

• Assigned tasks to associates to fit skill levels and maximize team performance.

PayPal Chandler, AZ

Customer Service Representative

05/2014 - 06/2016

• Informed customers about billing procedures, processed payments and provided payment option setup assistance.

• Assessed customer needs and upsold products and services to maximize sales.

• Documented conversations with customers to track requests, problems, and solutions.

• Consulted with customers to determine best methods to resolve service and billing issues.

• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

• Reviewed account and service histories to identify trends and issues. Rocco's Tacos Fort Lauderdale, FL

Bartender

01/2010 - 03/2014

• Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.

• Balanced daily registers and generated sales reports to support financial and administrative objectives.

• Collected food, wine and appetizer orders from patrons and promoted upsell items.

• Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.

• Upsold customers from shelf to premium brands to help boost sales.

• Offered preferred tables and other special accommodations to VIP customers.

• Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.

Education and Training

Mesa High Mesa, AZ

High School Diploma

05/2001

Committed to continuous learning via online courses, workshops and self-directed study, ensuring proficiency in the latest methodologies, tools and regulatory standards.

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