ANNA GLEBOVA

Software QA Engineer

Burlington, MA 01803 ad35vr@r.postjobfree.com https://www.linkedin.com/in/anna-glebova-80111b6/

A versatile results-driven Software QA Engineer with exceptional problem-solving, communication and attention to details skills. Dedicated to delivering excellence in every project with a passion for product quality and with a proven track record of success in ensuring early defect identification and effective solution implementation for delivering high-quality, robust, safe, and efficient systems on-time within budget. Committed to continuous learning and improvement, by staying abreast of industry trends and emerging technologies to drive innovation and exceed expectations.

AREAS OF EXPERTISE

Testing Methodologies Test Management Tools MS SQL Server Oracle Mobile, iOS, Android VMs, Windows, Linux API Postman Jmeter Confluence Helix Jira Azure Zephyr CI/CD Agile Cucumber, Gherkin, Selenium SDLC POS Embedded Software Cloud AWS Defense Engineering

PROFESSIONAL EXPERIENCE

Software Quality Engineer III Dec. 2022 – Jan. 2024

Textron Systems, Wilmington, MA

Collaborated closely with cross-functional teams to achieve on-time targets and increased confidence in quality, reliability, and safety of the defense systems for government customers. Ensured that software development processes conform to specified requirements and follow the company and industry standards. Provided version control of the released software.

•Reviewed and approved engineering work products to qualify that they meet functional requirements and conform to the company and industry standards. Suggested modifications to prevent defects.

•Worked with development teams on creating test plans, test suites, and test cases for ensuring that software is thoroughly verified and validated via manual and automated methods.

•Provided expertise and guidance in interpreting policies and regulations to ensure compliance of software development processes. Mentored engineers on compliance to Textron’s development process. Ensured continuous improvement through NCRs and CARs by identifying the problem, evaluating the risk, root cause analysis, corrective / preventive actions, and follow-up.

•Tested complex multi-threaded, multi-processor cross-platform systems with minimal oversight during SDLC (which included Android, Windows, Linux, and HTML).

•API testing for validating responses and analyzing the API test errors.

•Identified and executed test methods including integration, functional, security, reliability and focused regression testing of existing features ensuring quality of mission-critical functionalities of software released for end-to-end testing on customer sites.

•Assisted in software work product audits.

•Provided QA oversight of assigned suppliers and subcontractors.

•Participated in Agile stand-up, grooming, planning, and retrospective events, to ensure that team is working effectively.

Embedded Software Test Engineer Aug. 2021 – Aug. 2022

Leidos, Tewksbury, MA

Tested embedded software of complex Automated Thread Detection systems of airport passenger scanners for TSA and foreign customers. Performed installation, configuration, calibration, and release management of software, firmware and hardware assigned for testing, deployment, and release. Used technical skills, expertise, and application knowledge to support clients, developers, and testers.

•Analyzed business/functional requirements for creating reusable test cases, test plans and test strategies for verification and testing through all phases of SDLC.

•Ensured user stories contain acceptance criteria that communicate objectives to both technical and non-technical stakeholders.

•Identified scope of testing and time estimates with risk-based approach for test environments, dependencies, constraints.

•Prioritized test cases and estimated time for testing using left-shift approach.

•Performed both front-end and back-end testing using various test methods: Integration, Installation, Functional, Negative, Regression, Performance, Exploratory, Smoke and End-To-End.

•Set up Ethernet networks of multiple computers and devices per specs.

•Generated periodic status reports to the project team and management.

•Prepared release documents that included generating Part Numbers, creating Drawings, writing customer facing Installation Instructions and Release Notes.

•Managed releases by creating, staging, and archiving the release packages of approved configuration of software, firmware, and hardware with supporting documentation.

•Provided help in analyzing, isolating, troubleshooting, documenting problems, finding root causes, identifying resolution of defects and mitigating quality risks.

QA Engineer Jan. 2007 – Apr. 2021

Idemia, Billerica, MA

Planned, designed, developed, and executed applicable test strategies for validating software and hardware for TSA, state government, and foreign customers intended to provide document authentication, face recognition, person identification and document issuance. Tested Android, iOS and SaaS applications on real devices in the AWS cloud.

•Effectively managed multiple Waterfall and Agile projects by releasing quality software on schedule through identifying risks and priorities, determining scope, limitations, and boundaries of testing to ensure verification of software applications are in accordance with Functional Specs.

•Effectively managed multiple Waterfall and Agile projects, releasing quality software on schedule through identifying risks and priorities, determining scope, limitations, and boundaries of testing to ensure verification of software applications are in accordance with Functional Specs.

•Worked with Automation Team creating test cases for automation by writing test cases in BDD Cucumber language. Executed automation scripts and reported test results.

•Created and maintained test documentation in Confluence, Helix, and Jira.

•Provided data-driven analysis and reporting of project metrics to top management.

•Executed functional, negative, regression, stability, performance, and memory usage testing.

•Tested relational database applications and web-based enterprise systems by utilizing moderately complex SQL queries.

•Performed network load testing on applications that run on AWS cloud. Used Postman and JMeter API tools for verifying correct response, collecting response time, status code, size of the response and error messages.

•Examined input/output files and logs for troubleshooting, isolating, and finding root causes.

•Wrote Customer Acceptance test documentation for User Acceptance Testing (UAT) including test case design, review, execution, defect management and UAT test reports. Worked with customer on-site for successful completion of UAT.

•Verified to web content accessibility compliance to ADA, WCAG, Section 508 guidelines for

DMV Test Site and Kiosk applications.

•Installed, configured, calibrated, and trouble-shoot, multiple peripherals to prepare complex test environment replicating customer site (Document Authenticator, Ortho-Rater eye-exam machine, fingerprint and POS devices, photo camera, and printers for paper and plastic DL/ID card issuance)

EDUCATION

Certificate, SAFe for Teams (4.6) Certified Practitioner - Scaled Agile Framework, Billerica MA

Diploma, Computer Programmer, Business Applications, Fanshawe College, London, Ontario, Canada

Bachelor of Arts, Teacher of Languages, Adygea Pedagogical University, Maykop, Russia

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