NONTOMBI CETUMANE

S K I L L S

Leadership

Multilingual

Interpersonal skills

Customer service

Time management

Communication

072-***-****

* ****** ****, *******, ****

London 5102

ad35u7@r.postjobfree.com

C O N T A C T

Dedicated and results-driven professional, Nontombi Nako Cetumane, brings a wealth of experience in travel, finance, and customer service. Known for effective leadership, multilingual proficiency, and a commitment to client satisfaction. A dynamic individual with strong communication skills, seeking new challenges to contribute expertise and drive success.

W O R K E X P E R I E N C E

Company: Nandos

Duration: July 2023 - Present

POSITION: WAITRESS

Duties:

Enhanced customer satisfaction through attentive service and anticipating guest needs.

Streamlined order processing for increased efficiency through clear communication with kitchen staff.

Managed high volumes of customers during peak hours, maintaining prompt and efficient service.

Handled cash transactions accurately, minimizing discrepancies at the end of shifts.

Company: Old Mutual

Duration: May 2019 - Oct 2022

POSITION: FINANCIAL ADVISOR

Duties:

Conducted client consultations to determine financial goals, expenses, income, and risk tolerance.

Advised on insurance coverage, investment planning, and cash management strategies.

Reviewed client accounts regularly and adjusted financial plans based on life changes or economic factors.

Analyzed financial data to develop strategies for meeting clients' goals. Prepared and interpreted financial documents for clients. Managed and updated client portfolios, contacting them regularly to assess changes in their financial status.

Built and maintained a strong client base.

P E R S O N A L D E T A I L S

Nationality: South African

DOB: 25.09.1993

Gender: Female

L A N G U A G E S

English

Xhosa

E D U C A T I O N W O R K E X P E R I E N C E

Certificate (Travel & Tourism)

Year Completed: 2017

BOSTON CITY CAMPUS AND

BUSINESS COLLEGE

Company: Asiphumeze Travel

Duration: Jul 2017 - Mar 2019

POSITION: TRAVEL AGENT

Duties:

Facilitated travel arrangements and accommodation for individuals and groups.

Booked tickets, reserved accommodations, and organized rental transportation.

Researched destinations, travel prices, hotels, and entertainment options for client presentations.

Explained the benefits of purchasing travel insurance to clients. Addressed client inquiries, resolved issues, and built long-term relationships for repeat business.

Highest Grade Passed: Grade 12

Year Completed: 2012

INDWE HIGH SCHOOL

R E F E R E N C E S

069-***-****

ad35u7@r.postjobfree.com

Pamela Mahlakahlaka

Phone:

Email :

Company: Nando’s

081-***-****

ad35u7@r.postjobfree.com

Lumka Koya Daki

Phone:

Email :

Company: Old Mutual

043-***-****

ad35u7@r.postjobfree.com

Siyabulela Mrwetyana

Phone:

Email :

Company: Asiphumeze Travel Agency

Contact this candidate