Security Guard Service Manager
Resume:
Luther Everson Jr. US Citizen (with * point Veterans Preference)
Brewerton, NY 13029
Highly experienced Manager with over 20 years of expertise leading and developing teams, meeting revenue goals, sales expectations and company growth. Proficiencies in Microsoft Office software including Word, Excel, Access and PowerPoint along with Sabre and Regal scheduling, ShiftPoint Dealer Management tools, and Napa Prolink. Seeking a new management role to utilize supervisory expertise and passion for leading dynamic teams SERVICE MANAGER
BEST BUY AUTO SALES
North Syracuse, NY 13212
April 2017- Present
• Initate automotive service and repairs for the Sales Department and the general public daily by asceratining performance problems and services requested and verify warranty and service contracts using ShiftPoint Management Tools
• Develop estimates and initiate repair orders using Shiftpoint Management Tools System
• Obtain approvale signatures and collborate with a team of eight mecanics and one Servi ce Advissor to begin work on up to 15 used cars a day and several customer appointmants
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Perform payroll duties for 4 employees, approving time off, reviewing and processing weekly time cards
• Supervice nine servi ce employees and act as a mentor while approving timesheets and verifying time off request
• Train all employees on proper procedures, policies and duties pertaining to their job description.
LEAD SECURITY GUARD/ ARMED SECURITY GUARD
VERDAD INVESTIGATIONS & PROTECTIONS INC.
Liverpool, NY 13088
August 2015- November 2017
• Patrolled a two building, 30 apartment complex regularly to maintain order and establish presence
• Monitored and authorized entrance of people in the property by verifying identification and using records log on a daily report log to track visitors after hours
• Secured all exits, doors and windows after normal business hours
• Submitted reports daily at the end of shift relating to survellience activity and important occurences
• Knowledge of state legal guidelines for security, public saftey and use of force statutes. Luther Everson Jr. US Citizen (with 5 point Veterans Preference) 8812 Larchmont Drive
Brewerton, NY 13029
SERVICE ADVISOR/ SERVICE MANAGER
BAYBERRY SERVICE CENTER
Liverpool, NY 13090
April 2011-April 2017
• Initiated automotive services and repairs by ascertaining performance problems and services requested, verified warranty and service contract coverage, developed estimates, writing repair orders, maintaining customer rapport and records
• Prepared repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtained approval signatures; entering RO into Napa Prolink maintenance database system.
• Handled all workers comp paperwork. Processed all required paperwork in timely fashion and assisted employees in processing and completing required paperwork. UNEMPLOYED- JULY 2010 TO APRIL 2011
ASSISTANT CONTRACT MANAGER/CONTRACT MANAGER
FIRST STUDENT INC.
Syracuse, NY 13210
June 2008-July 2010
• Oversaw the safety and welfare of approximately 200 employees and 175 buses, to include discipline, HR issues and payroll
• Met regularly with school administration to enhance the working relationship between First Student and the Syracuse City School District
• I was responsible for attending and presenting accidents to the review committee to determine prevent-ability of accidents. Effectively communicated to management and drivers the outcome of said meetings and set-up retraining if needed.
• Interacted with the local union to establish a professional, preferred employer philosophy and maintain a stress free enjoyable place to work.
• Direct overseeing of Shop operations to ensure compliance with all DOT, OSHA, and federal and state law compliance
• Work closely with Regional Operations Manager to monitor the locations business plan and assist with end of month profit and loss summary reports Luther Everson Jr. US Citizen (with 5 point Veterans Preference) 8812 Larchmont Drive
Brewerton, NY 13029
EDUCATION
New York State Motor Vehicle Inspector
Syracuse, New York
New York Armed Security Guard
Liverpool, New York
New York Security Guard
Syracuse, New York
School Bus Driver Instructor
Syracuse, New York
Advanced Course for School Bus Driver Training
Syracuse, New York
Article 19A Certified Examiner Course
Syracuse, New York
Scheduling Operations Officer Course
Phoenix, Arizona
US ARMY Basic Non-Commissioned Officers Course
Ft. Knox, Kentucky
US ARMY Training Center
Ft. Knox, Kentucky
Certified M60/ M1A1 Tank Mechanic
Cicero-North Syracuse
Honor Roll Society
Cicero, New York
High School Diploma
REFRENCES UPON REQUEST
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