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Customer Service Head Start

Location:
Albuquerque, NM
Posted:
March 06, 2024

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Resume:

Andrea Garcia

***** ********* **. ***********, ** 87114

505-***-****

ad35tc@r.postjobfree.com

Professional Summary:

A confident, multi-tasked & capable fast-learner and relationship building. Knowledgeable in providing friendly, through customer service to families, and fellow professionals. Skilled at problem solving and able to encourage to teamwork. Adapt at handling confidential and/or sensitive information. Now looking for a new and challenging position which will make best use of my existing skills and experiences and further my development.

Skills:

Time Management

Organizational and Planning Skills

Communication

Documentation

Learning and new skill development

Research and critical thinking

Activity Demonstrations

Safety Monitoring and Management

Problem Solving

Relationship Building

Collaborative and Team-Oriented

Employee relations

Communicating with Parents and Teachers

Motivating and Inspiring Students

Patient-focused care

CPR and First Aid

Strong Work Ethic and Dependable

Work History:

Development Support Assistant, Presbyterian Medical Services Early Head Start & Head Start

Aztec, NM 87401 May 2022-August 2022

Moved to Rio Rancho, NM 87114 – Transferred - August 2022 – October 2023

Addressed behavioral and learning issues with teachers.

Worked with teachers to provide assistant where it is needed.

Kept in touch with mental coordinator about IEP or IFSP children progress.

Searched and notified teacher about what strategies to use in classroom or with child.

Help teachers planned and prepare activities for appropriate age students.

Assist teacher with providing open and loving environment where children direct learning process.

Administered assessments for children who have IEP or IFSP each child and tracked results.

Completed documentation on IEP or IFSP children for recordkeeping of progress.

Reviewed facility environment, removed concerns, and optimized for children health & safety.

Assist teacher with sanitized toys and play equipment each day to maintain safety and cleanliness.

Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.

Educated students one on one in foundational concepts such as shapes, numbers and letters.

Gave one-on-one attention to children while maintaining overall focus on entire group.

Promoted sensory development by providing access to different textures.

Preschool Lead Teacher, A Gold Star Academy

Farmington, NM Feb. 2016 – May 2022

Planned and prepared activities for appropriate age students.

Provided open and loving environment where children direct learning process.

Administered assessments for each child and tracked results.

Completed documentation on individual children and teachers for recordkeeping.

Reviewed facility environment, removed concerns and optimized for children health & safety.

Sanitized toys and play equipment each day to maintain safety and cleanliness.

Maintained well-controlled classrooms by clearly outlining standards and

reinforcing positive behaviors.

Educated students in foundational concepts such as shapes, numbers and letters.

Gave one-on-one attention to children while maintaining overall focus on entire group.

Promoted sensory development by providing access to different textures.

Addressed behavioral and learning issues with parents and daycare management.

Medication Manager, Sunshine Gardens Senior Community

Durango, CO Oct. 2018 – Aug 2022

Organized medication plans to keep clients current with prescriptions.

Assisted 20+ clients with daily living needs to maintain self-esteem and general wellness.

Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Provided safe mobility support to help patients move around personal and public spaces.

Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.

Administrated Medications to each individual

Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.

Worked with providers to define quality metrics and outcome reporting process.

Recruited, hired and trained all staff, providing direct supervision, ongoing staff development.

Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.

Ordered all pharmacy supplies and kept check on inventory levels.

Carried out day-day-day duties accurately and efficiently.

Worked flexible hours, night, weekend, and holiday shifts.

Proved successful working within tight deadlines and fast-paced atmosphere.

Maintained energy and enthusiasm in fast-paced environment.

Offered clients emotional support, companionship, and entertainment.

Education:

Associate San Juan College, Farmington, NM

Early childhood Education Currently Achieving Full-Time Student (Currently 63 credits)

High School Diploma

West Mesa High School, Albuquerque, NM - May 2012

Reference:

Sanura Charley-Manager-Beehive Homes

Cellphone: 480-***-****

Email: ad35tc@r.postjobfree.com

Lavonne Garcia-Manager-Sunshine Gardens Homes

Cellphone: 505-***-****

Email: ad35tc@r.postjobfree.com

Viola Ring– Director- A Gold Star Academy

Cellphone: 210-***-****

Email: ad35tc@r.postjobfree.com

Clarice Yazzie -Central Manager/A Gold Star Academy/PMS Early Head start/Head start Cellphone: 505-***-****

Email: ad35tc@r.postjobfree.com

Certifications:

CPR & First Aid Expires 5/2024

Food Handlers Expires 5/16/2025

Covid mandatory response training

Health and Safety Orientation

45-hour entry level course



Contact this candidate