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SAMMIE COLLIER chica cos

sammiecollierjr@ gmail.com

SUMMARY

Dedicated and passionate professional that exemplifies genuine hospitality, customer service, and strong leadership skills. Articulate

problem solver with superior communication skills, organized, meticulous, and extremely thorough plus the ability to assist a wide

variety of patients at a high volume along with demonstrating strength in team building.

PROFESSIONAL SKILLS

+ Impeccable Emotional Intelligence And Listening Skills + Excellent Communication

+ Patient Safety + Outstanding Bedside Manner

+ Essentially Nurturing And Caring

WORK EXPERIENCE

Lead Steward/Cashier/Server Jan 2016 - Present

Levy Company At Navy Pier Chicago, ilinois

+ Maintained knowledge regarding payment in the form of cash, checks, credit, vouchers/traveler’s checks, or automatic debit

+ Established and identified prices of goods, services, or admission, tabulating bills using calculators, cash registers, or optical price

scanners

+ Provided exceptional customer service with efficient, prompt transactions

+ Managed wine service, table service, bar duties, stock control, venue cleaning, and all other day-to-day running duties

Supervisor/Patient Transporter Jan 2017 - Apr 2021

Rush University Medical Center, RUMC Chicago, IL

+ Responded quickly and efficiently to patient transport requests while meeting time goals

+ Provided assistance to medical personnel in the preparation of decease patients for transport to morgue via morgue cart

+ Prepared and administered all invoices on spreadsheets; maintained records of all documents

+ Directed strategic initiatives and collaborated with other supervisors and management team members to support staff

+ Alert nurses immediately if any their are any signs of patient distress or equipment malfunction

+ Check Gauge of (02 sensors) confirming that its full via patient with oxygen needs

+ Follow PPE protocols for isolation and radiation precautions

Concession Stand Manager Apr 2014 - Oct 2017

Levi's Restaurant (Wrigley Field) Chicago, IL

+ Enhanced the company reputation by providing exceptional customer service at an individual level

+ Reviewed weekly inventory charts and recorded facility needs, accordingly

+ Maintained records of concession stand sales and inventory

+ Ensured all concession stands were properly stocked and staffed

+ Efficiently handled customer complaints and requests

+ Greeted customers upon entering the concession stand

+ Ensured employee shifts were filled and covered in a timely manner

+ Analyzed employee workloads and optimized scheduling to maximize productivity

EDUCATION

Jun 2002

Robert Morris University, Chicago, IL

High School Diploma Jun 2001

Community Youth Development institution, Chicago, IL

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