Deepthi Ramani

949-***-**** ad35s8@r.postjobfree.com LinkedIn Trailblazer

SUMMARY OF QUALIFICATIONS

● Certified Salesforce Administrator.

● Experience with using collaborative team management tools such as Asana, Salesforce, JIRA, Confluence, Outlook, Google Workspace, Zoom, Calendly, MS Office suite and Slack on a daily basis.

● Over 4 years of experience as a Project Coordinator conducting meetings.

● Bachelor's degree in Electronic & Communication Engineering.

● Skilled in collaboration, leadership, project management, and understanding of systems and networks.

EXPERIENCE

Project Coordinator, VVD Communications/ Los Angeles Jan 2022 – Jan 2024

• Demonstrate effective communication skills and professional demeanor while interacting with clients, coworkers and cities.

• Track projects status and provide follow up pending issues to assure completions of project- internal and external.

• Coordinate with cities, clients and internal managers regarding project compilation and deliverable submittal.

• Organize and move projects throughout different phases of engineering.

• Prepare and submit permit submittal packages in accordance city/ jurisdiction requirements.

• Prepare Health and safety manual for construction using estimate locator.

• Provide consistent progress updates and maintain a Communication with clients.

• Review and validate vendor expenses.

• Assign daily tasks to fielders.

QA Project Coordinator, Feedonomics Los Angeles, CA June–Dec 2019

• Resolved 250-2000 order issues at Walmart and eBay then forwarded them to a specialist.

• Facilitated the creation and approval of business cases, utilizing historical data and expert judgment to understand project limitations.

• Performed project tracking in leading the execution of tasks as defined in the project management plan.

• Collaborated with 3 different departments (Global Operations-commerce & Engineering) to improve work efficiency.

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• Reorganized the office inventory system to better track data to support business development and documentation, saving $500 from the previous year’s budget. Project Coordinator, Thibiant International Los Angeles, CA Aug 2018–May 2019

● Assisted in creating and updating 20+ manufacturing procedures.

● Routed new and revised procedures for internal certification.

● Experienced in creating and obtaining approval for business cases, utilizing historical data and expert judgment to understand project limitations.

● Managed a process re-engineering project to improve and consolidate end-to-end service processes; restructured communication flow among 4 departments and cutdown paperwork by 75%.

Customer Service Manager, Walmart Los Angeles, CA May 2018–Aug 2018

● Answered customers’ questions, resolved problems, and maintained 80% customer satisfaction by providing problem-solving resources.

● Utilized up-to-date information about all products to increase accuracy.

● Connected with other departments to ensure that all customer-related issues were resolved. Project Coordinator, WIWO Enterprises India Mar 2011–Apr 2013

● Closed a major business deal for a group of schools by constantly exceeding monthly KPIs by 10% and more.

● Managed changes to project scope, schedule, and costs, ensuring the project management plan was updated and reflective of authorized project changes.

● Assessed project performance, monitored progress, identified and quantified variances, and performed required corrective actions.

● Conducted productive project status meetings that increased team morale, created timely feedback and uncovered potential risks, and delivered a forum for timely issue resolution.

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