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Eric M. Jones

ad35rw@r.postjobfree.com

*** ***** ** **, ***********, NM 87112

505-***-**** cell

Profile

Grounded, honest, hardworking, self-motivated, multi-talented, resourceful, collaborative, people-oriented, and a proven leader

Qualifications Summary

Experienced, self-starting business professional with a wide spectrum of first-hand experience and a broad understanding of all business domains ranging from sales, operations, marketing, human resources, and management. I have partnered with leaders from frontline management to C-level executives to achieve the goals and objectives of the organization and the stakeholders. Skills

General skills: Leadership, business management, profit growth through cost management and margin improvement, organizational and people development, collaborative problem solving, strategic selling, technical product sales, negotiation, public speaking, presentation skills, electrical/controls engineering, mechanical design, UL508A industrial control panel design Computer skills: Well versed in all Microsoft Office applications. Also versed in 2D AutoCAD, Draftsight, PLC ladder logic, as well as numerous other software applications. Employment Experience

Branch Manager/Plant Manager – Heitek Automation and Betatron Electronics Albuquerque, NM 4/2023 – 10/2023

Managed sales operations for Heitek Automation along with sales and manufacturing operations for Betatron Electronics while managing change and unifying the two teams after Heitek’s acquisition of Betatron. Led the combined team of forty-five people in the successful sales of elite automation product lines and manufacturing of custom printed circuit boards (PCBs), cable assemblies, and UL508A industrial control panels.

• Spearheaded the integration of employees from Betatron, effectively blending teams from diverse backgrounds into a cohesive and collaborative unit.

• Facilitated open communication channels, encouraging employees to voice their concerns and suggestions, leading to a more engaged and motivated workforce.

• Successfully instilled a sense of belonging and shared purpose among employees, enhancing overall productivity and contributing to a positive workplace atmosphere.

• Worked with key account customers focusing on large and profitable automation and manufacturing projects

• Managed all personnel along with all day-to-day operations

• Conducted all personnel hiring, on-boarding, disciplining and termination activities Page 2

Vice President and Chief Operating Officer – Neosan Systems Albuquerque, NM 4/2022 – 3/2023

Neosan Systems is a startup company focused on developing automated systems for addressing chemical and biological warfare agents along with commercial disinfection/decontamination and indoor air quality.

• Responsible for all day-to-day operations and oversaw all R&D and engineering activities.

• Charged with leading automated systems (mechanical and electrical) design and development

• Oversaw all PLC programming, SCADA, and system architecture development activities

• Interfaced with prospective customers and product vendors on daily basis

• Responsible for managing development of marketing strategy and materials

• Maintained and directed the daily operations of the business, including coordinating with sales, marketing, engineering and manufacturing

• Met with and reported to the CEO with regard to the company’s daily operational developments, business operations strategy and company goals and objectives

• Developed and implemented policies for daily operations and communicated policy changes to department supervisors

• Improved Neosan’s system architecture which resulted in a >28% cost reduction on installed system cost while also minimizing product waste

Branch Manager – Heitek Automation

Albuquerque, NM 6/2018 - 4/2022

Responsible for startup, development and growth of the new Albuquerque branch which was founded in June 2018. Reporting to the CEO, Dan Heiling, and President, Scott Heiling, I grew branch growth and profitability through thoughtful sales and business management activities. Drove revenue growth 500% in four years at ~32% gross margin.

• Served as the primary sales/technical salesperson for the branch

• Interfaced with customers and manufacturers on daily basis

• Worked with key account customers focusing on large and profitable automation projects

• Managed all personnel along with all day-to-day operations

• Designed industrial control panels and developed technical project proposals for OEMs and End- users serving as the lead technical sales person and controls engineer

• Managed and oversaw all local value-added production activities

• Conducted all personnel hiring, on-boarding, disciplining and termination activities

• Achieved the best branch gross margin across all four branches for 2021 General Manager – Morrison Supply Company

Albuquerque, NM 11/2017- 6/2018

I was responsible for P&L and general oversight of the Albuquerque and Santa Fe HVAC and plumbing product wholesale distribution operations (~ $8M combined operations).

• Managed day-to-day operations and personnel

• Managed inventory levels and functions

• Oversaw sales operations and personnel

• Interfaced with manufacturers, representatives, and corporate operations personnel

• Coached, trained, and motivated employees towards their personal excellence objectives

• Performed all personnel hiring, on boarding, disciplining and termination activities

• Lead all PR and marketing efforts

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President and General Manager – Summit Electric Supply Albuquerque, NM 9/2012 – 11/2017

Responsible for P&L and general oversight of the sister company of Summit Electric Supply, reporting directly to Victor Jury, CEO

• Managed day-to-day business operations of this Underwriter’s Laboratory certified UL508A industrial control panel manufacturing facility

• Oversaw project estimation, control panel design/engineering, quotation, material procurement, production and technical support activities

• Interfaced with Underwriters Laboratory inspectors and representatives to ensure compliance with the UL508A standard

• Also managed strategic planning, sales, marketing, staffing management, personnel training and development and technical sales activities

Leadership and Talent Development Director – Summit Electric Supply Albuquerque, NM 10/2009 – 9/2012

• Responsible for the development of management and leadership training programs for high potential employees and aspiring leaders

• Reviewed and selected of off-the-shelf programs as well as the design, development, and implementation of custom training courses

• Oversaw annual employee satisfaction survey, compiled and presented data to executive team

• Also served as the international human resources department director with six direct reports covering the areas of staffing, payroll, benefits, compliance, and employee relations Associate Development Director – Summit Electric Supply Albuquerque, NM 5/2005 – 10/2009

• Responsible for the design, development, and implementation of a comprehensive training and professional development program for all branch and corporate personnel

• Training spectrum ranging from product knowledge, soft skills, to leadership development

• Responsible for providing training curriculum for all Summit employees to meet corporate objective of 40 hours of training per employee

• Successfully researched, selected, and implemented Summit’s learning management software

(LMS) “Summit University” which, to date, provides access to thousands of courses for over 650 employees

• Developed a fully automated website using the SQL programming language and business intelligence (BI) software that provides statistics and reporting on all Summit employees with regard to their yearly training objectives

• Successfully led the training team and initiative for the rollout of new ERP (SAP) software across 22 locations within Summit’s footprint, covering 550 employees Account Manager – Summit Electric Supply

Albuquerque, NM 7/1998 – 5/2005

• Responsibilities included leading a team of eight people that served the needs of the users and subcontractors at the Los Alamos National Laboratory

• Selected to serve as the account manager for the Los Alamos National Laboratory account when it was the single largest account for all of Summit

• Responsible for all sales and customer service related activities for the laboratory

• Responsible for day-to-day Just-In-Time contract administration on behalf of Summit

• Worked with electricians, technicians, scientists, facility managers, electrical engineers, and contract administrators on a daily basis with regard to sales, customer service and contract compliance requirements

• Coordinated frequent manufacturer product and technology training for laboratory personnel.

• Maintained an up-to-date database of 400+ day-to-day electrical product users and buyers for the purpose of strategic marketing to these customers

• Led sales team from $3M in sales in 1998 to a record +$10M in sales 2002 Page 4

Automation Specialist – Summit Electric Supply

Albuquerque, NM 3/1996 – 7/1998

• Responsible for sales of automation hardware and software for Summit for the entire state of New Mexico, supporting the Albuquerque, Santa Fe, Farmington, and El Paso service centers

• Quickly learned automation and control programming skills, including programmable logic controller (PLC) and supervisory control and data acquisition (SCADA) software

• Driver and founding member responsible for establishing the Summit chapter of Toastmasters International (Summit Cum Laude)

Inside Sales – Summit Electric Supply

Albuquerque, NM 2/1994 – 3/1996

Counter Sales – Summit Electric Supply

Albuquerque, NM 8/1992 – 2/1994

Warehouse/Driver – Summit Electric Supply

Albuquerque, NM 1/1992 – 8/1992

Education:

Sandy Union High School – Sandy, Oregon

National Association of Electrical Distributors – Electrical Product Education Course - Gold Graduate Square D - Technical Institute Training Program

National Association of Electrical Distributors - Branch Manager’s Tool Kit seminar UNM’s Anderson School of Management - Managerial and leadership skills certificate Dr. Chester Karrass - Effective Negotiation Course Miller Heiman - Conceptual and Strategic Selling

American Society for Training and Development - Managing the Learning Function Certificate American Society for Training and Development - Designing Learning Certificate American Society for Training and Development - Designing e-Learning Certificate American Society for Training and Development - Leadership Development Certificate

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