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Customer Service Cnc Machine

Location:
Los Angeles, CA
Posted:
March 06, 2024

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Resume:

Edward Lee

Los Angeles, Ca. *****

213-***-****

ad35rj@r.postjobfree.com

Skills

CNC Machine Operation Software Updating

Operations SupportMicrosoft Outlook Troubleshooting and Diagnostics Store Maintenance Preventive Maintenance

Microsoft Office Suite Equipment Repair

Order Fulfillment Visual Inspection

Typing Proficiency Blueprint Reading

Multi-Task Management Manufacturing

Customer Relations Machine Operation

Tactful and Diplomatic Quality Control

Call Center Operations Materials Management

Administrative Support Deburring

Spreadsheets Assembly and Production

Customer Service Complaint Resolution

Technical Support Data Entry

Typing 65 WPM Appointment Scheduling

Web Security Information Security

Hardware and Software Installation

Security Issues Troubleshooting

Diagnostics

Hardware Repair

CompTIA A+ Certified

Hardware Installation

Experience

May 2021 - June 2023

JM Carden Fire Sprinkler Systems, Inc

Machinist

Cutting " to 12" pipe Using a mechanical pipe cutter, auto pipe cutter, plasma cutter and welding outlets per blueprints or customers specifications

Using an auto- welder to set and make holes and weld on correct outlet size for set pipe Grinding and sanding edges of pipes to fit into connection fittings without leaks Transporting bundles of pipes on and off trucks to add to our inventory Organizing pipes and connection accessories Driving forklift and moving and placing pipes and pumps for future use.

Maintained quality and safety standards; kept records of maintenance and repair work. Performed routine maintenance on machinery, including lubrication, cleaning. Changed worn cutting tools as needed during operation. Monitored production output levels and made adjustments as necessary to maintain production goals. Kept accurate records regarding production numbers and any repairs performed on machinery. November 2019 - April 2021

Lance Camper - Lancaster, CA

CNC Machine Operator / Framing

Maintaining a schedule to keep up with current demands in campers and trailers Mastering CR OnSRUD Pro 3 axis cnc machine

Moving large and heavy panels to next station

Detail and careful cutting of fully completed side panels, front panels, and back panels on AXYZ cnc machine Made the aluminum frames to go inside each panel

Aluminum welding frame pieces together

Created aluminum frames for foam parts

Followed blueprint to create frames needed for trailers. Set up and operate CNC machines to perform repetitive machining operations on a variety of materials according to specifications.

Maintained quality control by inspecting parts for conformance to specifications, using precision measuring instruments.

Read and interpret blueprints,, drawings, manuals, specifications or sample parts to determine dimensions and tolerances of finished work piece.

Adjusted machine feed and speed, changed cutting tools, adjusted machine controls as necessary during the run cycle.

Performed minor maintenance such as cleaning and lubricating machines. Monitored machine operation to detect malfunctions or out-of-tolerance machining. Performed regular preventive maintenance tasks on CNC machinery. February 2018 - March 2019

Uhaul - Lancaster, CA

General Manager

Manage staff, preparing work schedules and assigning specific duties Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes

Plan and direct activities such as sales promotions, coordinating with other department heads as required Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand

Locate, select, and procure merchandise for resale, representing management in purchase negotiations Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory Plan store layouts or design displays

Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management

Manage 480 storage units and customers while maintaining the all available units were cleaned and disinfected so they can be rented again

Manage the rental of trucks, and issues they have with each customer Solving any iss .

Established and maintained effective communication with staff members to ensure efficient operations. Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

Monitored financial performance and identified areas for improvement in cost savings and revenue generation. Coordinated training activities for employees to ensure compliance with company policies and January 2017 - February 2018

Allmen'snecessities - Los Angeles, CA

Owner

Oversaw the production and design of t-shirt style for men Selected garments for print and style Created new and fresh designs for prints Learned and used new digital print system and managed all supply needs Management: Created logos for race companies

Created T-shirts and gear

Created designs for stickers and wraps for motorcycle fairings and cars Printed, cleaned and installed wraps for vehicles. Oversaw budgeting and financial management.

Analyzed industry trends to develop competitive strategies. Implemented quality assurance processes to ensure product excellence. Set pricing structures according to market analytics and emerging trends. Promoted business on social media platforms to maximize brand identity and generate revenue. Kept records for production, inventory, income and expenses. Managed operations budgeting, accounts payable and accounts receivable and payroll. March 2015 - January 2017

Freshine - Los Angeles, CA

General Manager

Answer customers' questions about products, prices, availability, product uses, and credit terms

Recommend products to customers, based on customers' needs and interests Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders

Provide customers with product samples and catalogs Check stock levels and reorder merchandise as necessary Hire and Trained a sales team of 5 to cold call, keep in touch, and maintain sales for all styles that were in production

Attended Magic Trade Show, and got more than 1.9 million dollars in pre-orders within a 4 day period

Worked closely with designers to create styles that my customers were looking for.

Education

September 1996

Palos Verdes Peninsula High School Rolling Hills Estates, CA High School Diploma

California State University - Northridge Northridge, CA Some College (No Degree)

Summary

Highly-motivated person with the desire to take on new challenges. I have strong work ethics, adaptability and exceptional interpersonal skills. I am great at working effectively unsupervised and I can quickly learn and master any new skills. I am an extremely hardworking employee with a customer service background and have the ability to multitask and the skill of time management.



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