JIOBAHN D. BUSH

**** *** *** **, *********, Texas 76006

Cell 810-***-****

E-mail Address: ad35po@r.postjobfree.com

Objective: To seek a career in a professional environment with a company with opportunity for advancement for growth. I seek to obtain a position in a company where I can maximize my ma nagement skills, quality assurance, extensive customer service, collection background, and train ing experience.

Summary of Qualifications

Krissy Kwik Tax Duncanville, Tx 12/2014-Present

Office Manager / Payroll Coordinator

Process time sheets and payroll for 25 to 30 company workers, handle both inbound and outbo und customer calls, Manage front office

Print customer checks, accept all payments, bank deposits Collect and process all new hires, setup company bookkeeping Bonfire Capital Group/Innovate Auto Finance 11/2013-12/2014 Collector II/ Researcher

Contacted customers on past due auto loans from 1-90 days past due. Contacted customers by phone to discuss the delinquency of the loan, determined the reaso n for nonpayment, negotiated payment arrangements and discussed future arrangements to avoid further delinquency.

Serviced a separate auto loan portfolio within the company by collecting on past due auto lo ans and enable/disabled units due to nonpayment.

Extensive skip tracing and reviewing accounts for request of repossession, contacting repos session agents to provide and update info on accounts that have been assigned for reposse ssion.

Handled insurance and total loss claims, by gathering information and submitting it to the ins urance department.

Exeter Finance Corporation Irving, Texas 3/2013-10/2013 Collector I

Collect past due amounts on Auto Finance accounts, working with more difficult accounts (lo ng term delinquent accounts and those not paid as promised.) Locate and contact customers by telephone and mail, handle moderately difficult skip-trace assignments, assess the individual circumstances and decide upon an appropriate course of action. Determining reasons for non-payment, negotiating payment arrangements, offering suggestions to customers on how to meet their obligations and advising them as to the possi ble consequences of not meeting the obligations.

I helped develop restructuring plans to assist clients in resolving delinquency and avoiding r epossession of vehicle alternatives for enhancing current department operations. Bank of America Fort Worth, Texas 9/2011- 2/2013

Collector II

Initiating and receiving collection phone calls on past due mortgage accounts from early to la te-stage delinquency accounts. Worked portfolios from subprime, held for investment, and 1

- 120 days delinquent including foreclosure. Appropriately documented payment intentions a nd update credentials assisting customers in resolving the delinquency to avoid foreclosure. Service loans in Foreclosure, ordering reinstatement figures, researched property tax amoun ts due, and partially or fully reinstating loans in the foreclosure process. Education:

Flint Central High School

Creative Hair Beauty School

Mott Community College

References: Available Upon Request