775-***-**** ad35n4@r.postjobfree.com

Kyle Slater

Software quality engineer specializing in mobile technologies with a wide range of software and hardware experience. Interested in all aspects of web/mobile design, development and testing. Focused on delivering quality products; meeting deadlines; exceeding expectations and company goals. Strong multi-tasking skills, detail oriented, intuitive, a quick learner, with an appetite for problem solving.

Tools & Technologies

Android Studio Xcode Postman XML

JSON MySQL REST APIs Appium

Agile JAVA Linux Test Rail

Jira/Xray Cucumber Selenium Charles

Xcel Energy Test Lead September 2022 – October 2023 Xcel Energy is a top company in the Gas and Electric Utilities industry Xcel Energy specializes in electricity and natural gas services. I performed Test Lead duties with the RTSE Project. Established QA processes, documentation, test cases, guidelines, workflow and implemented Jira/Xray.

Project: Real Time Scheduling Engine (RTSE)

Overview: RTSE facilitates day to day operations for XCEL Energy and integrates with a dozen 3rd party platforms from SAP to Click.

Technologies & Tools: Xray, Teams, Outlook, Jira, Xray, Big-Ip (VPN), Windows,

● Waterfall Environment

● Manual

● Implemented Xray for Jira and established all test cases, procedures, guidelines, reports and test plans.

● Prepared regression and smoke test reports

● Verified events generated by 3rd party integrations are correctly saved in MWM database.

● SetUp and Coordinated User Acceptance Testing for 40 internal employees.

● Responsible for evaluating and testing software for completeness, quality, correctness and security. Develops test plans and test cases.

● Defined and tracked quality assurance metrics such as defect densities and open defect counts.

● Managed bugs and error tracking.

● Documented and presented test results to management.

● Coordinated and prioritized testing of application modifications and bug fixes.

● Cross Team knowledge transfer and test effort coordination. 6216 S. Sycamore St Littleton, CO 80120

775-***-**** ad35n4@r.postjobfree.com

Charter Communications Sr. QA Engineer October 2019 – April 2022 Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 30 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.

As a member of the Wireless Technology and Device Engineering team my projects as a QA included Connection Manager Client, Connection Manager Server and Airlytics(analytics). Project: Connection Manager Client

Overview: CMC is a headless mobile application built into the firmware to manage WiFi offload. Charter Communications (Spectrum) is a wholesale customer of Verizon so in order to reduce the costs incurred for data and improve consumers wireless experience CMC was created. Technologies & Tools: Charles, Android Studio, Wireshark, Stetho, Docker, Splunk, Kibana, GitHub, JSON, ADB, Python

● SAFe Agile Development Framework

● Manual and Automated testing on Android devices(LG, Samsung, Google)

● TestRail was used as the manual test case repository

● GitLab was used as the automated test case repository

● Prepared regression and smoke test reports

● Verified events generated by Connection Manager per business requirements

● Activated new test devices via Verizon RSSX and Arterra Buy Flow

● Tested for HotSpot 2.0 implementation

● OTT Auto Upgrade testing

● Setup RUKUS at home which broadcast a pseudo Spectrum HotSpot in order to test SSID, HotSPot 2.0, MultiCasting on IPV6

● Used ADB to sideload builds and capture device logs

● Spectrum customers can own two types of devices: 1.) A device purchased from Spectrum Mobile which has CMC installed in the firmware. Or 2.) Customers can bring their existing or own device which is known as BYOD, these devices require a different type of CMC.

● Octoscope was used to attenuate wireless channels and strengths.

● Other Tools: Jira, Slack, Teams, Outlook, Vysor, AppCenter, Crashlytics, Firebase Project: Connection Manager Server

Overview: AWS hosted server infrastructure used internally to define custom WiFi policies and remotely deliver them at scale to deployed CMC. The server has UI that allows operators to manage policies, plans, devices, networks, and metadata.

Technologies & Tools: Postman, ModHeader, JSONviewer, ADB, Swagger

● Postman was the main tool used to mock device and third party calls

● Automated Postman Collections were used for activation and device provisioning

● OTT builds were uploaded to CMS and enabled for upgrade testing on CMC firmware

● Verified updates from server to device when Policies, Plans, Networks or Metadata was changed. Project: Airlytics Mobile Application

Overview: A stand-alone analytics library reporting connection, data and error events for WiFi and Cell. Airlytics is a separate project that integrates into CMC.

Technologies & Tools: ADB, Sublime

● adb logcat -v -t grep "CMC>"

● ADB and Sublime are the core tools when logging all events generated during testing.

● Rather than filtering/searching the logs manually we used AEV (Automatic Events Validator) which would aggregate all the events into a report.

● Wifi and Cell Data Usage testing was done with controlled file size downloads then compared to data reported in Splunk in Kibana. AEV would also aggregate data usage.

● There were a total of 38 events QA had to trigger during regression testing across three OS’s and 6 devices.

● Testing had to be done on NetStats and TrafficStats.

● Airlytics also had to be tested once integrated into the CMC SDK. 6216 S. Sycamore St Littleton, CO 80120

775-***-**** ad35n4@r.postjobfree.com

Wunderman Thompson Mobile Sr. QA Engineer November 2018 – October 2019 Wunderman Thompson Mobile is a creative, data, and technology agency built to inspire growth for ambitious brands through cutting-edge app experiences. Our clients rely on us to deliver high-profile, can’t fail applications for mobile, connected devices, voice, and other emerging technologies. Each year, the apps we work on are used by more than 40 million people who consume over

6. billion minutes of video.

As the NBA QA Team Lead I am responsible for establishing testing processes/procedures, assigning regression test runs, appointing feature team QA members, documentation and delegating tasks. This also includes running bi-weekly QA meetings, onboarding new QA, communicating test results and troubleshooting testing obstacles. Project: NBA (National Basketball Association) Native Mobile Applications for iOS and Android. Technologies & Tools: Charles, Xcode, Android Studio, JSON, Swift

● Lead QA for NBA Native Mobile Applications

● Feature Team QA Lead on Apple Watch NBA Application

● Utilized Charles to confirm Response/Request data and Locally Mapping calls

● Created, updated, maintained a full suite of test cases for iOS/Android in Test Rail

● Prepared regression reports for the client (Turner Broadcasting)

● Used Xcode for compiling local iOS builds

● Used Android Studio to compile local purchase builds for distribution to QA team. Purchase builds require editing the build.gradle file

● QA Team consists of 6 engineers (3 in Brazil, 2 in Atlanta, 1 in Denver)

● Connected device testing on Chromecast, FireTv, Roku, AppleTV

● Used ADB to push development builds and JSON files via network to connected devices

● Amazon App Tester was used to configure JSON file on connected devices

● Other Tools: Jira, Slack, Teams, Outlook, GitHub, Vend, TestFlight Hireology Sr. QA Engineer November 2015 – October 2018 Hireology provides a detail and thorough hiring platform for small to large businesses. The platform integrates with a number of popular job sites maximum job exposure. I am responsible for ensuring that with each release the purchasing and billing functions perform as expected. Releasing twice a week the dev team is efficient and has an appreciation for quality. My work is primarily web based with some mobile web testing. The company is currently in the process of converting to a mobile friendly site. With my extensive mobile experience I am the lead QA on the mobile web project. Technologies & Tools: Ansible, Selenium, Ruby, Java

● Lead QA for Sales Force/Zuora subscription and payment testing

● Lead QA for multiple site refactor projects

● Performed a full suite of manual regression tests twice a week for release

● Created, updated, maintained a full suite of manual test cases for each project

● Prepared a native mobile application proposal to encourage native development. This plan included detailed app specifications, technologies, MVP requirements, release projections and product/development/testing efforts

● Designed/developed mobile web testing strategy outlining technologies, tools, test cases and on-boarding instructions

● Created automation test suite for 3rd party integration with SalesForce and Zuora.

● Team consists of 12 developers and 3 quality engineers

● Other Tools: Jira, HipChat, GitHub

6216 S. Sycamore St Littleton, CO 80120

775-***-**** ad35n4@r.postjobfree.com

Robots and Pencils Sr. QA Engineer March 2017 - May 2018 Robots & Pencils is a software shop specializing in native mobile application development. Based out of Canada they have offices throughout the US. Contract position where I worked directly with clients on a daily basis to develop the following applications. Robots and Pencils approach has been to create a company designed to follow the talent, allowing us to amass an unfair share of hyper-skilled people who call Robots and Pencils home. A team of people who not only develop innovative solutions to transform businesses, but also create products that have been previously inconceivable.

Project: Caliber iOS

Technologies:

ObjectiveC

● 4 Month Project

● Caliber Home Loans is a mortgage lender created by industry experts who understand the challenges of today’s home financing market.

● FogBugz was used to submit and track bugs.

● Trello was used to drive development.

● Created, updated, maintained a full suite of manual test cases.

● 1 of 3 QA Engineers working toward submitting the initial app store submission.

● Team consists of 8 developers and 3 quality engineers.

● Tested all app functions including: finding a loan consultant, upload loan documents, one time and recurring payments, payment history, edit user profile and loan status.

● Other Tools: TestRail, Slack, GitHub, Xcode, TestFlight Project: Varo iOS

Technologies: ObjectiveC, SQL,

● 9 Month Project

● Worked side by side with client engineers and product managers.

● Varo is an all in one mobile banking application.

● Core Services QA Lead which consisted of testing the applications primary functions including: bank account linking/unlinking, account refresh, account verification, IAV, MFA, forecasting.

● Responsible for testing the Customer Service Tool which allowed customer service to update user accounts.

● Core Services team touched more functionality of the app then any other team. All other teams consumed our services.

● Lambda rewrite and implementation to control bank account linking and refresh.

● Created a number of test plans for functional rewrites.

● Testing was primarily done on the back end as opposed to strictly UI testing.

● Team consists of 7 developers and 1 QA(me).

● Worked with multiple testing environments including: Dev0, Dev1, QA and Staging.

● Multiple weekly releases for iOS and Server code changes.

● Designed/developed mobile testing strategy outlining technologies, tools and on-boarding instructions for new testers.

● Other Tools: Trello, Jira, Jenkins, Slack, GitHub, Postico, Xcode, TestFlight, Postman, BurpSuite, Charles, IntelliJ, Docker, Jing, Splunk, Braze, Yodlee.

6216 S. Sycamore St Littleton, CO 80120

775-***-**** ad35n4@r.postjobfree.com

Pearson eCollege QA Engineer May 2012 – November 2015 Centennial, CO

Pearson eCollege creates, services and powers many of the most successful online programs globally with Pearson LearningStudio and OpenClass, offering a personalized learning environment built on the most advanced, scalable and dependable SaaS learning platform available today. Together these platforms serve over 9 million students. Core projects at Pearson included OpenClass and LearningStuidio which we developed concurrently. Our team also produced a number of Proof of Concept applications that would later be used in a number of different applications. Collections and eText are two of those native applications. My final project at Pearson required me to integrate with an overseas team in Chennai, India. The project directive was to overhaul an out dated and neglected native mobile application. I served as lead on the project and tested functionality for iOS and Android. I resigned from Pearson prior to the release of this application as my new manager required me to be in the office on a regular basis.

After 3.5 years of quality remote work at Pearson I did not understand this request and chose to pursue another remote position.

Project: OpenClass for iOS & Android

Technologies: ObjectiveC, Calabash, Ruby, Cucumber, JavaScript

● QA Lead

● OpenClass for iPad 1.0 was released in October 2012

● OpenClass for iPhone 2.0 was completely redesigned

● OpenClass for Android 1.0 was completely redesigned and released May 2013

● Created, updated, maintained a full suite of manual and automated test cases

● Worked with an automation team to create automated tests using Calabash, Appium and Apple UI

● Team consists of 8 developers and 3 quality engineers

● Designed/developed mobile testing strategy outlining technologies, tools and on-boarding instructions for new testers

● Other Tools: Trello, Jira, QualityCenter, HipChat, GitHub, SourceTree, Xcode, Crashlytics, TestFlight Project: LearningStudio for iOS & Android

Technologies: ObjectiveC, Calabash, Ruby, Cucumber, javaScript, Java

● QA Lead

● LearningStudio for iPad 1.2 was completely redesigned and released in April 2013

● LearningStudio for iPhone 2.0 was completely redesigned

● LearningStudio for Android 1.0 was released in May 2013

● Created, updated, maintained a full suite of manual and automated test cases

● Worked with an automation team to create automated tests using Calabash

● Team consists of 8 developers and 3 quality engineers

● Designed/developed mobile testing strategy outlining technologies, tools and on-boarding instructions for new testers

● Other Tools: Trello, Jira, QualityCenter, HipChat, GitHub, SourceTree, Xcode, Crashlytics, TestFlight 6216 S. Sycamore St Littleton, CO 80120

775-***-**** ad35n4@r.postjobfree.com

HiDef, Inc. QA Engineer January 2011 – March 2012

Denver, CO

HiDef, Inc. is a virtual software shop that offers rapid development of innovative applications for progressive organizations. What sets HiDef’s work apart is their ability to craft a beautiful user experience with a strong, scalable code base.

Project: Bible.is

Technologies: iOS,

MySQL

● Mobile application for iOS and Android devices

● Assistant QA lead

● Developed, updated, maintained and executed test cases for iOS and Android mobile technologies

● Worked with development to create automated iOS test builds using FoneMonkey and Frank

● Used Xcode

● Test bed consisted of around 400 test cases

● Tested localized binaries in 6 different languages(Latin, Española, French, Arabic, Chinese, Portuguese) Project: Bible.is Online

Technologies: LAMP, Zend Framework

● The web based version works alongside the mobile application

● QA Lead

● This project included the Bible.is Facebook page

● Worked directly with API’s and MySQL

Project: Digital Bible Project(DBP), Digit Asset Manager(DAM), Digital Bible Toolkit(DBT) Technologies: LAMP, Wordpress, Zend Framework(MVC)

● The Digital Bible Project is the worlds largest standardized digital library of bible text, audio recordings and videos

● Assistant QA lead

● Digital Asset Manager is the user interface

● Digital Bible Toolkit is the actual database

● Developed, updated, maintained and executed test cases for DAM and DBT

● Worked directly with API’s in a RESTful architecture Project: Crowdseed

Technologies: LAMP, AJAX, Json, JavaScript, Zend Framework

● Web-based, crowd sourcing language translation technology

● QA lead

● Responsible for testing all site functionality for angika.crowdseed.org and demo.crowdseed.org

● Tested complex voting specifications

● Created detailed test plans and test cases

● Used Sequel Pro to access SQL database

● Site relied on a work-flow based process that was specific to different user accounts

● Crafted for a non-English speaking audience utilizing several different internationalization mechanisms

● JavaScript tools were created to aid in input, such as a virtual keyboard and transliteration library Project: StreetSync

Technologies: jQuery, jQuery Mobile, MySQL

● Mobile data reporting tool

● Idea champion, co-project lead and QA lead

● Developed, updated and maintained test cases

● Involved in all aspects of new product development

● Aided in product design and terminology

Additional Tools

-JIRA -Tick -Beanstalk -Google Mail -Google Calendar -TribeHR -Skype -Jing -Dropbox 6216 S. Sycamore St Littleton, CO 80120

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Energy Central QA Engineer August 2010 – November

2010

Aurora, CO

EnergyCentral.com is a hub on the Internet for electric power professionals searching for information, products and services related to the energy industry. Contract position to assist development team with major releases and data migration from MSSQL to MySQL.

● Contract position.

● Worked in a small 2 developer team utilizing agile methodologies.

● Implemented first software quality assurance department for Energy Central.

● Released EnergyBiz.com ahead of schedule.

● Completed all projects ahead of schedule.

● Developed Selenium IDE/RC/Grid test cases and test suites using Eclipse IDE.

● Responsible for testing all site functionality for EnergyBiz, IntelligentUtility, and RenewablesBiz.com.

● Tested, validated, and confirmed all data migrated from ColdFusion/MSSQL to PHP(Drupal)/MySQL.

● Created detailed test plans and test cases.

● Tested site performance during and after web server switch.

● Used Navicat to access SQL databases.

● Constructed Selenium tests using element xpath’s.

● Selenium was used to test AJAX.

● Tracked projects and issues with Redmine.

● Performed black box, white box, incremental integration, functional, system, unit, acceptance, performance, compatibility, exploratory, user acceptance, alpha, beta, and mutation testing. Active Website Data Analyst July 2010 –August 2010 Lakewood, CO

Active Website provides MLS information and custom web designs to private real estate firms across the country.

● Work with the database engineer to ensure all incoming MLS feeds are providing correct data.

● Troubleshoot all data support tickets and escalate appropriately.

● Use SQLyog Enterprise to research data issues.

● Test and verify data using Selenium IDE.

● Automate data verification using the ‘verify’ and ‘assert’ functions of Selenium IDE along with regular expressions.

● Map field names to database.

● Provide detailed information to project management concerning data issues which is relayed to clients. 6216 S. Sycamore St Littleton, CO 80120

775-***-**** ad35n4@r.postjobfree.com

ShowingSuite, Inc. QA Engineer July 2007 – April 2009 San Diego, CA

HomeFeedback.com / ShowingSuite.com provides a web based office solution to real estate agents in Canada and the United States.

Quality Assurance

● Established and created the quality assurance department.

● Created testing procedures for every function of HomeFeedback.com, HomeFollowup.com, ForeclosureFeedback.com, and Showing Sync software.

● Involved in all software development processes including design, functionality, and usability.

● During the software development cycle engineering used an Agile/iterative development process. I was responsible for testing site modules as they were completed.

● Created automated tests using selenium, iMacros, and TestGen4Web.

● Performed manual testing using specific written test cases and scenarios.

● Used MS Word, Excel, PSPad, and Notepad to create test cases and scenarios.

● Worked closely with engineering, support, marketing, and clients to insure our product met and/or exceeded expectations.

● Responsible for creating and setting up test environments for special projects, client scenarios, etc.

● Site testing included detailed and extensive regression tests to ensure all functions of site performed as designed.

● As the sole quality assurance technician I granted approval for any and all products, site fixes, and new releases to be released from our development server to our live server.

● Developed in a LAMP environment.

● Performed Black Box testing using Decision Tables.

● Responsible for all UA testing for final release. Tech Support

● Began employment as tier one tech support, fielding client tickets, phone calls, and trouble shooting issues.

● Submitted daily reports reflecting client signups and cancels.

● Escalated tickets to engineering for site fixes.

● Communicated with clients via VPN, remote desktop using logmein123.com.

● After three months I moved to tier two support; trouble shooting advanced client issues when tier one support was unable to provide a solution.

● Responsible for testing, troubleshooting and communicating bugs to engineering departments.

● Managed communication between support and engineering assessing issue severity for priority. Other Duties

● Created, updated and maintained entire knowledge base using Support Trio from Active Campaign.

● Point of contact for special projects which consisted of Showing Sync and IDX MLS Feeds. (Project Management)

● Minor bug fixing using PHP.

● Implemented Habeas/Return Path email reputation management service consisting of reputation monitoring, email monitoring, ISP feedback loops, and safe listing of IP addresses. 6216 S. Sycamore St Littleton, CO 80120

775-***-**** ad35n4@r.postjobfree.com

Education

Mesa State College

1100 North Avenue

Grand Junction, CO 81502

http://www.mesastate.edu/

Metropolitan State College of

Denver 1201 5th Street

Denver, CO 80204 http://www.mscd.edu/

6216 S. Sycamore St Littleton, CO 80120

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